Advance Auto Parts
4.3 (138)
5819 4th St, Lubbock, TX 79416
(806) 797-3070
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tim Bell
a week ago
Had an alternator issue which sucked, but brian was extremely helpful in finding out what was wrong with my car. Great customer service.
Daily life of adam S
a year ago
2/10/23 I love getting oil from you guys I get a good deal with mobile one. I m picky about my oil filter so I wanted to check it out and see if there was any defects. The chubby guy made me feel uncomfortable and got. aggressive toward me like I have no right to check out the oil filter. It made me feel uncomfortable. Customer service sucks if I want to check out the oil filter I have a right to without being harassed.
juan torres (John)
2 years ago
Went for a set of brake pads I could not find at any other chain-store. Sent wife in (as I have difficulty walking) and attendant politely came to the car to clarify the product I was wanting. Great service. This was my first experience with this store but will be giving them my business in the future.
hawk 2 tango
a year ago
Great customer service, don't remember the guys name. But it was night time on Thursday 12 22 22. This guy needs a raise thank you for being 100 percent
Monique - Home Pride
3 years ago
John and Sam Rock! With the snowy weather they were indeed OPEN when many other stores were closed. So grateful because we really really needed new wiper blades.They were knowledgeable, personable and even put them on our car for us.The big box retailers wouldn t do that for you!!Thanks guys!!
Jay Sue�os
a year ago
Had my battery die on my Nissan Altima.Most places either wouldn't replace it, or didn t have the staff available.The tech here told me, I gotchu in 1 hour, and he through like a professional.Defn recommend this place for your needs!
Kc Rains
5 years ago
Great place and friendly service. Staff knew where everything was and where more than happy to help me out. Also, gave advice on products they had used an didn't work. Will be going back for most if not all my auto parts needs.
Halie Salinas
4 years ago
Stephen was awesome! He was thorough and went the extra step to help me get my battery situation fixed. I will definitely be recommending this location to others.
Neal P
5 years ago
Terrible customer service. Paid 10 dollars for returm item and bought it 28 dollars. Ernie was not helpful and had no idea what he was doing. common sense is not common at this location. Would recommend going over across street to AUTOZONE. They are much friendlier and more knowledgeable
Melissa (WickedPasta)
5 years ago
I love this place always have great deals and just recently learned that they do markdowns on Sundays and their markdowns are super cheap here is what I found today for just $0.92 with tax can't beat these prices. I have also found that the advance on 4th Street is a lot better than the one on Avenue Q not just with markdowns but with customer service as well.
Jimmy Brown
6 months ago
Always have the parts I need
Cale Cameron
3 years ago
Thomas was very helpful in getting the parts I needed and installing a new battery on our old truck. This is why I only shop here and not with other guys. Thanks again!
Leo Camacho
2 years ago
Carlos was a big help getting all the parts I needed for my suspension on my truck. Made the process a lot better knowing I had helpful customer service. Thanks Carlos!!
jeremiah clifford
5 years ago
Very nice an knowledgeable for what I needed. Got everything done quickly and easier than normal. The store was clean and organized.
John Bures
3 years ago
We went in to get a filter on a 2007 Ford Explorer but the vehicle is to old and wasn't in stock but they found one at another store or they could order one and have it in a couple of days. That's doing things old school and customer service.
Kristi Oakley
5 years ago
They were awesome!! Ordered a rear wiper that Auto Zone told me I would have to get from the dealer. Will call when it comes in to install it.
Elinor Robinson
2 years ago
Store is clean, and the workers are knowlegable. The store is well laid out, so I was able to find what I needed quickly.
Kali Stevens
a year ago
It was a great experience got what we needed and the lady at the counter was awesome!!!!
Bl� M m�ovt�
6 years ago
The employee that helped me out was knowledgeable and helpful. Good customer service thank you
Carol Sampson
11 months ago
Great place Employees are very helpful !!!
Glenny Francis Jr.
2 years ago
Can't expect the best customer service when it's a bunch of grease monkeys helping everyone.
Gail Ledbetter
2 years ago
good customer service nice atmosphere not to expensive
Rebecca Harter
2 years ago
They were very helpful and had a very hard to find part. The only one within 100 miles of lubbock.
Hugh Shannon
3 years ago
Great service! They were very helpful and informative!
LA
2 years ago
They had what i needed & very helpful & friendly.
roy moreno
6 years ago
Great store great people and anything you're looking for if they don't have it they will get it
Mark Hampton
4 years ago
Mike was very helpful with finding the supplies I needed and advice about the maintenance I was preparing for.
Kishore Y
4 years ago
They charged $10 more than other stores for duplicate color spray and when I went back to store to check they kept saying that I have to come back to store to meet the manager who never showed up.
Stephen Canuel
3 years ago
Great experience with friendly and helpful employees.
Elda Galvan
a year ago
Better prices than Auto Zone or O'Reilly, found what we needed.