Southern Longview Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Schneider
2 months ago
I have been using Southern Longview Automotive for several years now. They are the only mechanic I will take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

  Flame Wolf
5 days ago
Really cool people here and they do excellent work and are extremely helpful if you have any questions.

  Lynetta Morse
8 months ago
In short they know their stuff. they're friendly. they're honest. they're way cheaper than the other guys. they guarantee their work and their parts. I found them on a BBB recommendation. they were in the top three. they let me know that my car had other issues besides what brought me in there that day but didn't pressure me to get it fixed right then and didn't pressure me to get it fixed with them. just told me I needed to get it fixed pretty soon so that it wouldn't be dangerous.. they were also very accommodating. gave me a ride to and from anywhere in town while I waited for my car without any extra charge for it. Southern Longview automotive, y'all have a customer for life and I'm going to bring all my family and friends

  Craig Washington
2 months ago
Great mechanics and great service! Joe is very knowledgeable and willing to answer all your questions.

  Majestic Flow
a year ago
I picked up a high-performance vehicle with a lot of work done, but let us say it could have been done better. Matt and his team at southern Longview automotive were very professional. They were upfront with not only the prices but the expectations. Matt and his crew took the time to dive into the specific problems relevant to the issue. He was able to tell me all the stuff he saw wrong with it but was able to stay focused on the most pertinent problems. Once the car was ready for me to pick up, he put it on the rack and showed me what he found that could be addressed and the priority it might need. I am not the most knowledgeable about high-performance vehicles. Matt went out of his way to educate me on my questions. Overall I am very impressed with the work they do and the integrity they have. High-performance shops are few and far between in East Texas, and I will return to them once the budget is suitable, LOL. I would recommend them to anyone. Thanks, Josiah

  Stacy Lyle
2 years ago
Joe and the guys were super friendly and honest. I was in a bind and from out of town. They worked with me and prioritized my vehicle and offered every solution and allowed me to make an informed decision. Their level of workmanship is great. Solid work and customer care. I will recommend them to everyone. And should I ever need service again I will drive the 50 miles just to use this shop again because of the trust they instilled in me.Services: A/C installation & repair, Air conditioning

  Steven F. Gray II, Author
a year ago
I will absolutely use Southern Longview Automotive again. My car needed A-LOT of work and I knew it. It is hard to find honest mechanics these days, but I ll tell you this, Joe and his team at SLA can definitely be trusted. Before I started driving a rig for a living, I was in diesel mechanics. I know enough to not get screwed or be taken for a ride. That never happened here. Joe was UP FRONT from the get-go about pricing, time & labor costs. My only apprehension was walking in the fire first time because they were new to me, but came recommended by a couple people I knew. I m glad I came here. It was definitely great to experience constant communication from Joe about my car. Like I said, my car needed a-lot of work. I won t blink an eye next time my car needs servicing because I KNOW Joe and his team do it right the first time! Thank you Joe, and also to the mechanics. I swear I ll never let my car need that much work at one time ever again lol)

  Kennyi Foley
a year ago
Joe is the manager. And that is what he does from start to finish.Joe has been in the car mechanic business 20+ years. It is a tough business. I had a mechanic work on my first car at age 16 .within 5 years I had been schooled!Years later in my 50s, after my Hyundai got above 100k miles, I was on my own out of warranty. I friend in the auto maintenance business referred to try Joe to work on my crankcase oil leak. It took some diagnosis work by Joe and team to resolve the actual issue.Very timely. Very efficient. And reliably fixed right the 1st time. This note is written 7 weeks after my car was fixed.Not expensive and the price was discussed first for diagnostic work, & again then price talked about ahead to fix.I would run a petition for Joe to run as mayor, but then what would Longview do without him there to manage Southern Longview Automotive !!Service: Engine repair

  Samuel Henderson
2 years ago
They are great to work with. They went out of their way to make sure my car was ready for me to go to work. The fact that was even on their mind was a huge thing to meService: ElectricalService: Electrical

  David Allan
5 years ago
We came into town for a conference. The closer we got to Longview, the louder the noise got. I new I had to get it fixed right away.I found these guys and they had good reviews. They did not disappoint me.When I spoke to Joe he said he could have a look right away. Not only did they fix the problem the same day, they even drove us to the conference with time to spare. Joe was a pleasure to work with!Nearly a thousand miles from home and we got exceptional service at a very fair price! If I lived in Longview, no doubt these guys would be my mechanic!

  Christopher Musgrove
a year ago
First time user that couldn't be more pleased with the service. Showed up with starter in hand with no prior appointment. They had me up in running within the hour. I was out of town for work so probably won't be back, but if I'm in the Longview area having vehicle problems. I know who I'm calling. Thanks again guys.

  Danielle Miles
3 years ago
Great customer service. Honest and good people. I was passing through from out of town and my car broke down. I knew nothing about shops in area and I thank God I found this place. They were upfront and honest about everything every step of the way. They didn't try to cheat me or overcharge me because I was in a bind. They even did extra work I wasn't charged for or even really mentioned. I have since brought my car back and received the same great service. I have even been able to call and ask their opinion about something another shop states my car needs or even price of work. They are so helpful and have really been pleasant in a tough and sometimes costly situation. I'm grateful and will continue to be a customer.

  Sara Madden
a year ago
Thank you Southern Longview Automotive! After my vehicle had ensued damages at a previous repair shop, the guys at SLA got me back up & running. Very knowledgeable and informative, not to mention understanding. Great experience!

  Sean Belling
4 years ago
Brock and Joe are top notch. Fast service, great work, have me an accurate quote on my service and notified me about other issues I needed on my truck, told me what new price was, explained the issue all before they did anything or just charging me at the end at checkout. Upfront guys, ill go there for all my vehicles. Thanks guys. Make sure you say hi to "shop kitty" when you go-

  Travis Rose
7 years ago
I've brought my truck here several times for routine maintenance and a few times for non-routine repairs. I've been satisfied every time with the courtesy, professionalism, and quality of work. I'm willing to pay a little extra to know that my truck is in good hands.

  David Goff
4 years ago
Trustworthy, friendly and fair. Every time I bring my car they get the work done right in a timely fashion and always greet me with a smile. Highly recommend them to anyone needing repairs or custom work!

  Jeff Medcalf
4 years ago
I have been using these guys to service my F150 and Corvette for three years plus and have nothing but good things to say about them. They have kept me informed on any issues they find with the vehicles so the issues can be quickly rectified. My wife had tyre pressure issues while she was out and about in Longview, so she went and saw Joe who immediately sorted the pressures for her. Try doing that at a dealership. So do yourself a favor and give these Guys ago, you won t be disappointed!!!!!!

  Angela Miller
4 years ago
My first visit today, I was shopping for a reliable place to take my hand me down Volvo. These guys were awesome! They are very informative and friendly. I would definitely recommend to anyone looking for a trustworthy place to take your car.

  Virginia Drake
2 years ago
I can t say enough good things about Southern Longview Automotive. I was passing through town on the 2nd leg of a 4-day trip East and my car starting flashing ALL the warning signs. I called a few places that couldn t get me in for a diagnostic but one mechanic highly recommended that I give Southern Longview a call. From the beginning of the call to the diagnosis to the fix, The stress of breaking down on the road, with my dog, and another 1000 miles to go, turned into relief that everything was going to be OK with my first conversation with Dawn, who told me they could get me in right away! The owner, Matt, realizing that I d be stranded in the midst of a move across the country, did everything in his power (even called to get the part Ubered over from an hour away!) to get me back on the road and reunited with my daughter and son-in-law whom I was traveling with. Matt brought my dog some water, and they even shared the shops pizza with me! The bad experience of a breakdown midtravels, couldn t have been better! I could only hope to find a shop with this caliber of service, kindness and consideration for the customer and an extremely knowledgeable crew (especially Matt and Bala), in my destination home town in NC!

  Brent Bryson
7 years ago
Matt and his crew at Southern Longview Automotive always put the customer first and do excellent work. You always get a fair and honest estimate from Matt prior to work being done. Excellent mechanic! Knowledgeable! Highly recommend!

  Cameron Carlile
5 years ago
I'm a painfully particular guy when it comes to my classic 4x4. The gentlemen and sweet lady at Southern Longview Automotive are special because they work hard to understand their customer. Some customers need the cheapest, quickest (while still safe and dependable) solution to get them back on the road. Others, like me, prefer the higher investment required for meticulous craftsmanship of custom solutions to our special vehicles. The beauty of the SoLo gang is that they can do both equally well.

  Stephen Gleich
5 years ago
The folks at Southern Longview Automotive are an amazing group. They squeezed me in to wled my shock mount on my jeep. Offered me a ride home and called to tell me they were on the way to pick me when the work was done. I had a ride. I will always bring my jeep back for any maintenance needed in the future.

  Elvis Martinez
2 months ago
These guys do great work!

  Jacob Simpson
7 years ago
Matt and his crew are awesome! I've been taking my vehicles to them for the last couple of years. I started using Matt when he diagnosed my truck and fixed it when nobody else could. If it were possible, I'd give southern automotive 6 stars!

  Treviso Maintenance
3 years ago
Worked on my 06 dodge 2500 mega ca, had the front end work done and the y were very personable l. I never once felt like a customer, Brock was very cool and informative

  the Rich Scott
7 years ago
Southern Longview did an awesome job on my 1994 BMW 740iL. This is not an easy car to work on either. Not only did they get me on the road again they were reasonably priced too! They earned all our business and work on our 2011 Kia Rio 5. Great people to work with!

  Job Rater
a year ago
Honest, professional, skilled mechanics and technicians. Know their business and understand your vehicle service needs. A+++++

  Jesus Huerta
6 years ago
For starters I work here, and we go above and beyond to help anyone with any problem or concern they may ha ve with there vehicle. We also offer a courtesy shuttle vehicle ride to home or work if it's within a 15 mile radius of our shop, all work comes with warranty and we treat our customers right.

  Pepper Rick
5 years ago
Best place to get your new or classic repaired or modified. They do everything from brakes to 10sec race cars and everything in between. Matt and his SoLo Auto team are great.

  cat watson
8 years ago
These guys...and gal... We're very helpful! They got what I needed done in a very short time! Respectful and good maintenance! Being an out of towner it's hard to trust shops but I would send everything to them if I had the chance!