Peters Chevrolet Buick Chrysler Jeep Dodge Ram Fiat

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lauren Dickson
a month ago
I was on the hunt for a new Tahoe and reached out to Robby who was extremely helpful and honest. I had already been to two other dealers who were giving me outrageous options and Peters as a whole blew the other dealers out of the water. I was able to make the entire deal over the phone and picked up my new Tahoe the next day. My salesman, Charles, was amazing. James in finance was amazing. David was extremely knowledgeable and showed me anything and everything to know about my car. I was checked on numerous times after my purchase to make sure I was still happy and taken care of. I can t say enough good things about this dealer as a whole. Don t go anywhere else to purchase your next vehicle!

  Jaymes & Lindsey Marion
2 months ago
Best car buying experience we ve ever had! Grant was professional, welcoming, and low pressure. He ultimately just wanted to make sure we were able to do what we needed to do to choose the correct vehicle for our family. He was solution oriented and honest throughout the process. His experience and industry knowledge showed.The financing process was a tone of under promise and over deliver. We were done with paperwork in record time.Having spent the day car shopping with 2 kids along for the ride, the low stress environment and process at Peters was truly a gift.

  Sunni Reid
a month ago
I am thrilled beyond measure!! I loved my Acadia that we got from Peters, I hated to say goodbye to it! But NOW I'm in love with my Ford Explorer!! It's decked out and has more than I expected! A HUGE shoutout to Grant and Justin for putting a big smile on my face!! If you're looking for a new or used vehicle, go over to Peters in Longview! You won't regret it!!

  Ashley Franze
a month ago
We almost always buy our cars at Peter s. Terri treats us like we are her most important customer. This time we were shopping for a Challenger for our son. We drove them all and she knew how important it was to him to find the one! She did it! She found it and he couldn t be happier. She had the windows tinted before we picked and up and made sure that he has everything he needs! We dropped off the truck she spent hours selling us and drove off in his dream car! She s more than our salesperson, she s our friend!

  Betsy Rodriguez
3 days ago
I desperately needed an oil change and hadn't had the chance to make an appointment. I drove up to Peters, and I was greeted by possibly one of the kindest people ever! His name was Scott Curtis. When he found out I didn't have an appointment, he assured me he could squeeze me in and told me it would be a while before they could service my vehicle. I was just happy to get my oil change done! I had mentioned I had some tire problems, and he switched my tires around to ensure my tire wouldn't give out on me on the road. He set me up and assured me my car was in good hands. The best thing is that he treated me not like a customer but like a friend, which to me was very comforting. I left my car behind, and not even three hours later, my car was done, and when I came back, Scott had the same attitude and friendly smile he had when we first chatted! Our small interactions brightened my day; people like Scott are why my family are loyal Peters customers. I just wanted to make sure that Scott knows he's doing an excellent job, and I appreciated him walking me through procedures and answering all my questions!

  Sarah Beets
5 months ago
I absolutely LOVE the whole Peters team, but Sergio is the best salesman there! This is my second purchase from Peters and I have had an amazing experience every time! The first truck a 2019 Dodge was delivered 5 1/2 hours away to me....this time I drove over to actually meet our favorite salesman in person and buy a 2021 Jeep. You won't regret dealing with Peters they are cream of the crop!

  Shawn Percifield
4 months ago
From start to finish, my experience at Peter Chevrolet Buick Chrysler Jeep Dodge was nothing short of outstanding. I recently purchased a 2021 Ford F150 from this dealership, and I must say, the entire process was a breeze.Firstly, the selection of vehicles, especially the Ford F150s, was impressive. I found exactly what I was looking for in terms of features and price range. The truck itself is a dream - smooth to drive, packed with features, and just visually stunning.What really set this dealership apart, though, was the customer service. The staff, especially in the sales department, were knowledgeable, friendly, and genuinely interested in helping me find the right truck for my needs. They answered all my questions, gave me a comprehensive tour of the F150's features, and even helped me understand the best financing options.The atmosphere at the dealership was welcoming and professional. It was clear that customer satisfaction is their top priority. I never felt pressured or rushed during the buying process, which I greatly appreciated.In conclusion, I highly recommend Peter Chevrolet Buick Chrysler Jeep Dodge to anyone in the market for a new or used vehicle. Their combination of excellent inventory, top-notch customer service, and a hassle-free buying experience has made me a very satisfied customer. If you're looking for a new Ford F150, this is the place to go!

  Mark Barton
5 days ago
Peter's Ram has always worked hard not only to get my business but also to keep my business. The entire team, sales, service, assecories and all are friendly and ready to help. My salesman, James Frank, is enjoyable to work with as well as very knowledgeable on the vehicles to answer my questions and inform me of the things I didn't even know to ask about. I highly recommend him and all the folks at the Peter's dealership.

  Kellie Selvage
a month ago
This is the second truck I have purchased at Peters. Both times very nice people, I have no doubt or regrets about my purchase. They are fast and efficient. I can say I would purchase from them again, because I have.. thank you so very much

  Gwendolyn Hayes
a month ago
Once again, Larry was absolutely amazing to work with. My mom's suv broke down, and we surprised her the next day with a new one. This is our 6th purchase from Larry, and we will continue to purchase from Peters!

  Vivian Montgomery
4 months ago
I just bought my 3rd vehicle from Aaron. My family buys all our cars from him, and we wouldn't have it any other way! Thank you for my F-150 Aaron! It's a beauty and a great price!

  Sharyl Bledsoe
2 months ago
Peters is a very customer friendly dealership. We talked with the GM and different salesmen and they are all personable and considerate. This was our first new car to buy at Peters and the time we spent making the deal was quick and efficient. They took the time to explain all the details from financing to warranty to the new app on my phone. I recommend this dealership to anyone who is interested and you will get a good car buying experience when you ask for Tim Allison!

  Rachel Thornburg
4 months ago
Best buying experience for a vehicle. Harry helped us from start to finish and found just what we were looking for!The whole time everyone was very kind and helpful. If you re looking for a new or used car I can t recommend them enough!

  Cydnie Smith
5 months ago
A big thank you to Logan for such a great experience on our new car purchase. The process was smooth and easy. We were able to drive it right off the showroom floor to our driveway same day!!!

  Alexy McGill
2 months ago
I wanted to take advantage of 0% interest rate and looked at the Dodge Ram 1500. I found that Peters Chevrolet was extremely patient as I worked through what I truly was looking for and didn t apply unnecessary pressure. Bobby Shelton is a great example of the preferred salesman in the car sales industry, as he is there to advocate for your success in finding the perfect fit for your personality and lifestyle. Not only was I excited about the vehicle, but he was as well even after the purchase he made sure that any handling by the service area was in line with my preferences, that didn t go unnoticed! All the guys I dealt with, Raul in finance and Chris Peters, were all very focused on ensuring I had a positive experience and left happy. That means a lot these days in the way providing customer service has lost it s value. Peters Chevrolet is customer service!

  Christy Mercer
a month ago
We have bought our vehicles from Peter's for many years. They have the biggest selection and best prices around. Larry Haranda is our salesman. He does everything possible to see that we get exactly what we want in a vehicle. He is professional, friendly, and a very nice man. We like doing business with Larry and at Peter's. We are always satisfied and leave feeling good.

  Charlie Walker
a year ago
I had great service from all the employees. I made multiple trips to Peter's Chevrolet and got great service every time. They were probably getting tired of seeing me and asking so many questions. But they never showed it. They were very helpful, polite, and friendly every time. So, if you are looking for a new vehicle, check out Peter's Chevrolet they'll treat you right.

  Kimberly Thomas
a month ago
Shane was awesome he stayed with us from start to finish no wonder he is the best salesman in the car industry in Longview and peters was awesome

  Mike Brittain
a month ago
This could not have been a better experience for me. Chad Smith was so very helpful on my service. He kept me informed on the progress of my Buick up to the last day of pickup. I had an issue coming up the next day and I think he worked a little magic to get me out of a potential bind. I considered taking my car to several places for repair but I am certainly glad I chose Peters. From no own all my Buick service will be at Mr. Peters and I hope Chad Smith.

  James Miller
4 months ago
couldn t ask for a better experience, Charles Hoofman handled the deal professionally and had me in my new truck by days end. Charles and I have had run ins before but this was different, he knew what i wanted and contacted me on a truck i might be interested in. he was spot on, luv the truck, thank you Charles and Peters for locating and putting me in the truck i d been looking for months.

  John Ehrenberger
a week ago
I purchased a Mercedes CLS550 from Grant yesterday. He was super helpful and kept me informed of the makeready progress each day. I never or drove the car until their drivers delivered it to my driveway. It was perfect! I highly recommend Peters and ask for Grant to help you.JohnE

  Joe Rodriguez
3 weeks ago
Best truck buying experience, I've had in years! Charles Hoofman got me through everything very quickly and no hassles, even got us what we wanted for our trade. I love my new truck! I will definitely be buying from Peter s Chevrolet in the near future.

  Jae Sen
11 months ago
Third vehicle purchase with Preston at Peters. We have been satisfied with each transaction. They are fair, fast, and friendly. Thanks for another great deal, I finally managed to get the blue car I have always wanted.

  George Shankle
2 months ago
Went for routine oil change on my truck(Jan 25, 2024). Waited for an hour. Service advisor said they (Peters) had stripped the plug in the oil pan. They would take care of it, but it would take a couple of days. I was not offered a loaner car and the shuttle ride was not available. Two days later, I picked up my truck. Now I had an oil leak. They picked up the truck. The story changed. A new oil pan was needed, but we (Peters) did not strip the plug. It was going to cost me $1,500 to repair. I said your records show you did the oil change before this time with no issues. I asked why would I pay for something you broke? I was told the strip could of happened before the oil change that didn't have problems. I was offered pay $900. Once again, why would I do that? Service advisor said the service manager is saying that I would have to pay for it. How about $599? No. Service advisor asked me did I have records of oils changes before these two changes. I have the previous year of what was done to my truck at another location. There were no issues with the oil pan at all. The leak happened after the attempt to fix the bolt on the oil pan.After 13 days of back and forth with the service advisor, they fixed the truck with no charge. IF you decide to take your vehicle there for service or repair, I would tread lightly.

  ruby canida
a month ago
Although I got the car I wanted out of the deal, I can not say that my experience in purchasing at Peter's was what I wanted it to be. I felt like my trust was betrayed and my wishes to use the pre-approved loan I already had in motion were heavily disregarded. Then, when questioned about the actions of having my credit pulled, I got deflection and blaming. Zero accountability. To act surprised that pushing a credit application through a system wouldn't result in a credit inquiry is asinine. Bottom line, you wanted the financing to be in-house for a reason and to not be forthcoming as to why is that is dishonest. Maybe its just the business not disclose the importance to financing within the dealership to customers. To put it plain, I felt like a sucker at the end of it all.

  Brad Haugh
2 months ago
Probably the "best" car shopping experience we have had. The personnel were not pushy and seem to be very knowledgeable about their products. Negotiation went well as I am sure they were "happy" with the outcome and we feel like we got a fair deal. Michael G, Raul H, James F and Chris P have our kudos!

  Kristen Marshall
2 months ago
From the beginning of this experience to the end. know I made the right choice going to Peters. Larry was amazing. He was patient and helpful in my decision-making. He made the car buying prices simple. I only go to Peter's and would definitely recommend this dealership.

  Linda Wilson
8 months ago
I wasn t planning on buying a vehicle when I went just looking. But they had exactly what I was looking for in a gorgeous Auburn Metallic! Financing was easy and quick. All of the guys were so helpful and friendly. We were in and out within just a couple of hours. I will definitely go back for any other vehicle and have already referred them to family and friends!

  Kaylee Oliver
2 months ago
Exceptional service! Weston was knowledgeable, friendly, and went above and beyond to help me with my suburban. I felt valued as a customer, like family even. The entire buying process was smooth and stress-free! Highly recommend Weston Robinson for anyone looking to purchase a vehicle!

  David McLeod
5 days ago
I gave in and finally bought my first new truck in 20 yrs. My has technology changed! I had a great buying experience with JJ Vanderpoel. David Reddick was the GM specialist who showed me how to use the touch screen to operate the truck. Great job by both of them. I had a 5 star experience!