United Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Job Mathew
2 months ago
After having my Volvo repaired at a this recommended body shop following a door replacement facilitated by my insurance, I encountered numerous issues. Upon picking up my SUV, I discovered that the battery was dead. The mechanic at the shop advised replacing the old battery, and I followed their recommendation by getting a new one from the authorized dealer. However, the battery went dead again after just 10 days, leading to four months of repeated battery replacements, two tows, and five visits to the dealership. It was eventually diagnosed that the ongoing battery failure was a result of a fault in the harness system connected to the newly replaced door, a negligence on the part of the body shop. This ordeal caused significant inconvenience, expense, and forced me to rely on a loaned car throughout the entire ordeal.

  Justice Pendleton
6 months ago
Rob and his team did an amazing job on my car. I dropped my car off and it was ready in a little over a week and it was holiday weekend. I appreciate their customer service and labor. I Highly recommend taking your vehicle to United Collision Center especially if they partner with your car insurance!

  Omar Hicks Onu
5 months ago
Amazing Service, Leah is a top notch lady with amazing customer service skills. I recommend this place for anyone having automotive issues! Thank you Leah!

  Erma Roquemore
6 months ago
My 2017 Honda Accord Sport was hit from behind. United Collision repaired my car and it looks brand new. Their attention to detail and their quality of work is amazing. Their customer service is awesome. I will definitley recommend this autobody shop!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Michael MacCutcheon
6 months ago
I m fairly confident that this is the BEST collision repair company in the COUNTRY. They do amazing work, and they re SO friendly. Rob is doing an amazing job running this business.Had my 2020 Subaru Outback repaired here after a front end collision. Looks and runs like I just drove it off the sales lot. Turn around time was VERY fast. Worked with my insurance company easily.Can t say enough good things about this business.

  Hector Ruiz
6 months ago
They worked fast and the job was done very well. We had a small dent and a few scratches that took about 2 weeks before we got the car back. Our car looks like new and we're happy.

  D'Andria Blow
6 months ago
I am so glad that I took my car to United Collision Center!! Rob and his team did an amazing job on repairing my car and what i loved most was the customer service i received! Rob had great energy and made the experience stress free! I left with a smile on my face and great spirits!! I highly recommend United Collision Center, you won t be disappointed!

  Bradley Calk
6 months ago
We had a fantastic experience with United Collision Center! Rob is extremely nice and easy to communicate with. The whole experience was very painless. He even met us when they were closed so we could drop our car off. The car looks fantastic! It is a 2016 Passat that was backed into and dented the front fender and door. He was very thorough and from the moment I met him it was very obvious that he had done this for many years. We chose this place based of their reviews and thought it was too good to be true to have this many good reviews, but we don t regret it! We are very happy!

  Kitirne Mills
6 months ago
Very kind people did a great job on the repairs of my husbands car. Took no time at all even helped us with the rental car and got everything covered with the insurance. Thank you a lot I appreciate everything you ve done shout out to Rob good guy.

  Summer *Jonny's Honeybee* Cormier
6 months ago
This place fixed my sister's car after an accident. They did a beautiful,complete job.I took my car to one of the Biggest Chevrolet houses they left it a wreck,door was hanging off and put the windshield wipers on backwards.wish I would have brought it here. They are a smaller independent shop but show an amazing amount of detail to fixing your car perfectly.

  Locutus Of Borg
6 months ago
As many other reviewers mentioned, Rob is a real gem to do business with. The repair of the fender damage done to my truck by a tailgater looked as good as new and was completed within a few days. I whole-heartedly recommend this business for body repair work.

  Stewart Fritts Sr
6 months ago
Worked me into their busy schedule, were friendly and did an excellent job fixing the dent on my hood. Thank you guys.

  David Brown
6 months ago
I had a tire blow out on business 121. I didn't want to stop on the side of that busy road during rush hour so drove on it until I got over the bridges and into Lewisville. I pulled into one of the first places on the right, which was United Collision. An employee was out in the parking lot. He looked at my shredded tire and said he would get his boss. He came out and they both helped me get the blown tire off and the spare on (including filling the spare with air). This was at the end of the day when they were closing up. I offered cash for their assistance, but the boss said no.I can't state how lucky I was to pull into United Collision! And that experience makes me not surprised to see a rating of 4.9 on Google reviews. I hope to never need the services of a collision center, but if I do I will be taking my car straight to United Collision!

  Kyle Petree
6 months ago
I took my truck here as recommended by my insurance company after it was vandalized in a parking lot. Someone had keyed the drivers side, both doors and fenders. Took the truck in at noon on a Monday and they had it finished and I picked it up Wednesday. The work they did was fantastic, you could never tell any work was done and they matched the metallic black paint perfectly. I would trust them to work on any of my cars. If ever I need a body shop I ll be back!

  Julian Clay
6 months ago
I had an amazing experience with the team at United Collision Center. Rob and his staffing were amazing. I came in for a collision repair. What I thought would be a long miserable process turned out to be one of the most professional, easy, and non-stressful situations. I could go on and on about how well I was treated and the timely manner in which I was able to receive my vehicle. Huge thanks to the team over at United Collision Center.Service: Body & Trim

  Mark Weidman
6 months ago
The employees at this collision center worked on my Honda recently, and they did a really great job. The owner was extremely helpful and so were the other employees. The customer service exceeded my expectations. I will use them again if I ever need work done on my car.

  Frederick Patterson
6 months ago
United Collision was recommend to me my my insurance company. I was greeted by friendly staff, they called and had rental company pick me up from their shop. I was told the car would be ready in about 4 days and they completed early and look awesome. I would highly recommend them.

  Cassidy Younghans
6 months ago
I got in a car accident which damaged my car. First, I brought my car to Service King where they did a horrible job with the estimate and completely missed internal damage. As soon as I brought it in to Robert, the first thing he said was it's probably totaled. Once the insurance came out to look, he was right. He helped me move all my stuff from my totaled car into the rental car and offered some advice on what kind of new car I could get. Him and Lisa are amazing and I will be going there for future repairs!

  Michael Bullman
6 months ago
Great service and very professional. Excellent work and got my car back to me a day earlier than promised. Very friendly and helpful staff. AAA+++!!

  Anthony Pham
6 months ago
These guys are great! So glad I came here. They really focus on doing what's right. I got my car fixed under insurance and they even detailed my car after they were done. What a great shop operated by great people.

  Kris Herber
6 months ago
Exceptional service! They exceeded my expectations. The work was done when they said it would be, I was kept up-to-date on the progress and my car looks as good as new. Hopefully i won't need them again, but if I do, I would definitely be a repeat customer.

  Sarah Taylor
6 months ago
Prompt service, great communication, and fantastic results! Car was ready several days before estimated time and it looks great! Would highly recommend this facility for any car repairs you may have.

  nandan raju
6 months ago
Recently, I met with an accident and send my car to repair at this shop as this is progressive in network shop. I trusted that my car will be returned by fixing all the damage., but when I gave for reinspection at a dealer ., it has been noted that the internal damage is not addressed., and the repair estimate for which they overlooked is costing me $ 3000., so please choose your repair shop wisely and hope my experience will help for someoneServices: Tires, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Brakes

  Daniel Burgos
6 months ago
Excellent work quality and customer service. Definitely recommendService: Body & TrimService: Body & Trim

  Missy Moore
6 months ago
Man, I can not say enough great things about this place! They came reccomend by progressive and I am so thankful I chose them! They are extremely friendly. They made the process so smooth and had my car fixed in a flash. I was shocked when they called to tell me it was ready. They have it shinning like new and driving like new! I highly reccomend them!!Thank you United Collison Center!

  andrew lucas
6 months ago
Very friendly staff. Did the repairs in a very timely manner. They worked very well with my insurance company too. You couldn't tell there had been any damage.

  Kelly Flanagan
6 months ago
United Collision is a very excellent business. As a recent customer I was treated with the utmost respect and care. They truly put their customers first.I highly recommend United Collision.Kelly F

  Andrew Phelps
6 months ago
One of the best auto body shops around. Best with high end and exotics, but don't let that scare you. Prices are reasonable and work is outstanding.

  kevin burgess
6 months ago
Rob did amazing work on my Jeep Wrangler. It was beyond my expectations!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Marsha Schmidt
6 months ago
These guys fixed our car twice, each time the repair was perfect. we highly recommend them!