Platinum Auto Glass
5 (140)
985 State Hwy 121 Suite 503, Lewisville, TX 75057
(972) 670-1471
platinumautoglasstx.com
Claimed
From the business
- Identifies as Latino-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Dang
2 months ago
Sally and Carmen were quick and responsive, very informative and not pushy at all. Pricing was fair and the work done by their that team was great! Would highly recommend them! This is my 3rd windshield and of all of my experiences. This has been the best one so far!
Thomas Copeland
3 weeks ago
The experience with Platinum Auto Glass was excellent from start to finish. From making the appointment, to dropping of the car, to picking it up, everyone was very polite and they did excellent work. To top it off, they were much less expensive than the other two places I called. Great service and the lowest price. You can't get any better than that.
Mihir Patel
a month ago
I just recently replaced my windshield at Platinum. I chose them mainly based on google reviews and they lived upto the expectations. The lady at the front desk was professional and responsive. They also offered a very reasonable price. I was in and out the shop in 30 minutes and they did a very good job. The whole transaction was very smooth.
Michael Naug
3 months ago
Wow! Customer service was outstanding. I am old school and called on the phone to make an appointment. Sally was so informative on how long the process would take and got me in the same day. I found my new windshield repair shop today. The repair was perfect. Absolutely no issues. Michael
Jake Z Sposato
5 months ago
Flawless work on my classic car. Greatest care taken. My restoration shop, Honest Jake's Heavy Industries and ATV Stunts, will only use Platinum for our restorations. They went above and beyond sourcing the rubber and glass for this 1974 Merc Comet. It's not a popular car like a Mustang, so I was a little dubious they could find it. They did. I'm a fan!
Darrell Glen
3 weeks ago
Amazing service. I can t believe the difference in how I m seeing out my windshield. The Quezadas and Stephanie made sure I was informed on the process throughout the entire job. Even got help with transportation. Price and timing and workmanship could not possibly be matched. You owe it to yourself to have Platinum Auto Glass help you with any needs you have.
Cissi Patterson, MBA. - Real Estate BROKER
3 months ago
Had an excellent experience with Platinum Auto Glass! The entire staff, from scheduling my appointment to completing the service, was incredibly pleasant, warm, and polite.The process, from check-in to being notified that the tech was bringing my car around, took a mere 20-30 minutes tops. I didn't even have time to finish my coffee! The service was swift, the staff was delightful, and the prices were reasonable. Big thanks to Platinum Auto Glass for a job well done!
Denise Rogers
2 months ago
A million % satisfied. Very professional and accommodating. They went above and beyond my expectations. You actually get to speak with a live person and not have to listen to a ton of recordings to be able to speak with a rep.The work was impeccable. I am no longer going to use Safe-lite!So if you need anything done with the glass call Platinum Glass!
Edward Tcheng
2 weeks ago
When my mom had her windshield damaged Platinum Auto Glass not only booked an appointment for her that day but also finished it that day in addition to giving her an additional discount. I HIGHLY highly recommend them as they were not only professional but also very responsive!!! Additionally this company is a family buisness so they are very interactive and will put great care in your glass needs!
Jake Anderson
3 months ago
The service was absolutely amazing. They were SO fast and extremely professional. My whole family comes here when we have any cracks or chips in our windows. 10/10 would recommend.
Paul Zimmer
2 weeks ago
Very nice, they help me relax , cause i was panicing on my windshield crack, and as soon as i set up an appointment they call right away and lucky they have available that day also. Very quick and now my car windshield looks good as new.
Meredith Stout
a month ago
They answered the phone and fixed the window in a timely manner. The receptionist was informative, helpful and friendly. It was nice working with them and we ll definitely refer others to them. Other companies didn't even call back.
Kristen R
2 years ago
Starting with when I called to get a quote and schedule, the process was simple and easy and the receptionists were so nice! My appointment was at 9am this morning and it was done in under and hour. It looks good as new and no damages from removal and installation. I would definitely come back and definitely recommend this company!
Jesse Oropeza
5 days ago
The name says it all! Platinum level workmanship and customer service! They also now offer a headlamp restoration service!
Hugo Gonzalez
a year ago
Great customer service and support. Easy to communicate with and very professional work service on my Scion car. Highly recommend to anyone needing a new windshield or any other options of service to their vehicles windows. Brad was a true professional and his tips and knowledge of car window repair was quite impressive. He answered all my questions and concerns and love that new car smell scent that I detected afterwards. Thanks for a great experience! The new windshield is fantastic and what a difference it makes after driving with a damaged windshield for several years.Service: Auto windshield replacement
J W
4 months ago
Could not be happier with their customer service both on the phone and with the technicians that came out to work on my car. Extreamily professional, on time, and the the best price in town. They have made a customer for life.
Jacky Flair
3 months ago
Very professional service. I left a message requesting an appointment and was given a call first thing the next morning. They got me in as soon as possible and the repair was the price quoted initially, no hidden fees.
Corey Deyalsingh
5 months ago
Used their mobile service to replace a cracked windshield. The company responded promptly, answered questions, quoted reasonable pricing, arrived on time, and replaced the windshield professionally. Couldn t ask for better service and results. Would use again without reservations.
Vinod Chandrasekharan
3 months ago
I had to replace my Audi's windshield and choose Platinum Auto Glass because they worked directly with my insurance and got my claim approved for an OEM replacement of my windshield.90% of the time things go as planned. Platinum Auto glass deserves a 5 star because of the way they handled my situation when things didnt really go as expected. Given my Audi Q7 had heads up display, they really wanted to make sure that the windshield was installed properly and all the codes were workings fine. When one of the codes showed an error even after persistent trials, they took the car to the Audi dealership and fixed the codes - no hassles on my end. They were prompt to inform me of the delay and the situation and went above and beyond to deliver the car to my doorstep.Thank you!!!
Angie Cox
a month ago
They did a great job and were quick and efficient at getting my car back in a few hours.
Denise
6 months ago
If I ever have another crack or a chip in the windshield this will be my first place to go. Customer service was top-notch and also the service was done very quickly. My windshield was replaced in about 45 minutes and I was on my way.
Bijoy Rajan
a month ago
Awesome customer service.Gave me a very reasonable quote. Would definitely recommend.
Tommy Broussard
9 months ago
This company was recommended to me by Genesis of Irving. They were able to take my car quickly, finished the work quickly and it was of good quality. I especially liked how they verified if the chip on my windshield was repairable before the appointment was confirmed.Service: Auto windshield repairService: Auto windshield repair
Doug Kuelbs
a year ago
I really like this company. I originally found them through a neighbor who had his windshield replaced and was happy with their work (and their price!) and recommended them. I recently had them replace my windshield. They were very thorough and courteous - from making sure I was prepared for my appointment with multiple reminders, to making sure I had all the information I needed regarding the cost quote and service schedule. They were right on time at the start of the sheduled window and got the job completed in less than 20 minutes, and their price was very competitive. (I shopped around in advance.) They were able to transfer my toll tag and registration sticker from the old, cracked windshield to my new one without issue. If you need auto glass replaced or repaired, you should check out this company.Service: Auto windshield replacement
Edward Camarillo
4 months ago
Once again, Platinum Auto Glass came through with getting my windshield repaired! Great service and quality, repair. Definitely, the place to take your vehicle.
Linda Rector
5 months ago
Guys were great. Arrived on time, cleaned up after and new rear window is good to go!Service: Auto rear window replacementService: Auto rear window replacement
Justin Comer
a year ago
Super easy and great service. I had a rock chip in the windshield and they were able to get me scheduled the next day.When I arrived there was no wait and I was very promptly greeted and taken care of.With the special for windshield repair at the time, I was quoted a price that was over half as much as competitors but I felt I received better service here! I was in and out in 30 minutes and they took the time to show me how the repair went.Definitely a good value for the money.I will be back in the future should we need any other auto glass service for our cars!
James A Hering
a year ago
Fred and the team were prompt, courteous and highly professional. He replaced the rear glass on my 69 Chevelle and did an incredible fit. Level, straight and much better than the prior installer. This shop is run extremely well and I highly recommend them as a service provider!Service: Auto rear window replacementService: Auto rear window replacement
Lynn Hansen
11 months ago
Fred came to my home and replace the window on my car. He was professional and took care to make sure everything was correct before he left. I would recommend him to anyone who needs auto glass repair. Thanks for your help!Service: Auto side window replacementService: Auto side window replacement
Noel Thakur
a year ago
Wonderful customer service. They were quick with a quote and were able to replace my windshield the next day. They were very professional as well as kind. They also had good pricing. I will happily use their services again.Service: Auto windshield repairService: Auto windshield repair