Acute Auto Care LLC.
5 (336)
890 N Mill St #110, Lewisville, TX 75057
(972) 420-8450
acuteautocare.com
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From the business
- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alice Johnson
a week ago
I was referred by one of my family members. I talked to Chris on phone, he was very polite and listened to the issues with my car. In the dealership place I was told that the battery was leaking and needed replacement along with the break pads. After Chris looked at it, he informed me that the battery is in good condition, need not to be replaced. He replaced the brake pads and the rotors. He was honest with the dealings and I got my car fixed on the same day. It was a great experience and it will be my go to place for car issues and I recommend this place!
krista rice
5 months ago
Chris and Acute Auto Care have ALWAYS provided the best possible service with unmatched reliability !! As a single mom, I had no one trustworthy to care for my vehicles without taking advantage of me and making repairs that were unnecessary UNTIL a friend recommended Chris and Acute Auto Care. Chris has always been truthful and considerate of my financial state when recommending auto care. AND even if I forget he provides an Educators DISCOUNT!!!!!Services: Electrical repair, Air & cabin filter replacement, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Tire rotations, Engine repair, A/C installation & repair, Wiper blade installation, Auto maintenance, Oil change
Debra Greenberg
a month ago
Fantastic as always! Thank you so much for your help and accurate knowledge. Just the best auto repair shop! Very generous with free checks and advice. As wonderful on the expensive repairs on older cars . Chris explains everything about a car s problems and never oversells customers on exactly what is needed.Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change
Kacey Iac
a week ago
We ve used Acute for years and always recommend them to family and friends. We feel they are very honest, and they are also friendly and accommodating. Chris is great to work with.
Melissa Zane
2 months ago
Chris was able to get our Honda HRV in quickly and his mechanic resolved the noise issue quickly! Great service and very reasonably priced! We ve used Acute Auto Care many times and have always been pleased.
Walter Smith
a week ago
Had a dash light on in my Nissan. Chris checked the codes and cleared them for me. Told me he thought that was all it needed. I kinda new what it was needing already. He told me to drive it and if it came back on bring it back. Was totally honest and up front with me. The best part was he didn't charge me anything or try to upsale me. I would highly recommend these guys. If I have any other issues I'll be back.
Mark Iacomini
4 months ago
Accute is the type of shop, that you can trust what they are recommending actually needs done. I have been going to them for all my family vehicles for well over 20 years. Brandon and Chris are great. I have recommended them to friends and neighbors over the years.Everyone leaves happy.
Lisa Fletcher
4 months ago
I took my truck to Caliber and the said my right axle was leaking and that I need to replace the entire axle for over $2,000. I wanted a second opinion, so I brought it to Chris at Acute. He immediately sent me a picture showing me their poor misdiagnosis. Come to find out, it was my shock leaking on to the axle. He fixed it quick and fixed it right. If you want your vehicle fixed by a trustworthy mechanic, Chris is your guy. Highly recommended!
James Carroll
2 days ago
I was recommended this place and this place delivered. They found the problem and didn't attempt to throw anything else on me like a lot of mechanics do. I feel like I have found trust and success going to them.
David Johnson
a week ago
Another good experience with responsive, friendly and fairly priced service. Acute is our go to for all auto repairs.
Therese Monse
3 months ago
Chris and his crew got my van road- ready for the upcoming holidays. Big repairs or small, I can always count on them! They really strive to accommodate your needs. Wouldn't go anywhere else.
rvtrcr
4 months ago
Undeniably one of the most honest and trustworthy automotive shops in Lewisville. Integrity is impeccable, as is their attention to detail and friendliness. I've had both of my vehicles worked on here and have had zero issues. Thanks, guys!
koby webb
2 months ago
This place is friendly and quick they don't up sale you on stuff your car doesn't actually need like most big time repair shops and prices are very good here compares to those as well.
Lisa T
10 months ago
We ve been customers of Acute Auto for many years now. They ve always treated us fairly, and with kindness and courtesy. They do excellent and prompt work and always keep the customer aware of what s going on with the repair. I imagine they treat all their customers the way they d want their family treated. If you re a person with limited knowledge of cars, you can rest assured they will not take advantage of you, but more than that they care about their customers. I can t recommend them highly enough. Thank you, Brandon, Chris and Israel!Service: Auto maintenance
Chun Harried
8 months ago
I have been taking my cars there for over 20 years. Always honest, reliable, reasonable, and friendly. I weighed my decision for my next car whether they will service the type of car I plan to buy. I wish them continued success
Sudhir C
a month ago
Great service and fair pricing every time. Bring all our cars here. They can work on any vehicle and do a great and fair job.Always diagnose my issues and give me my options and let me know when it may not be worth it. Have brought all of our cars here rather than the dealer. Always feel we are getting the right answer and repair.Update: Just had a Catalytic Converter shield installed on my Prius. They did a great job and I have more peace of mind leaving my car parked outside.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil change
M B
3 months ago
Acute has been my auto repair center for over well over 20 years now. Chris is a very knowledgeable service advisor and their mechanics have always done excellent work.I love the fact they offer loaner cars. They have worked my Toyota's, Vw's, Honda's and Mercedes over the years.They keep me current with the repair on with my car as well.Service: Auto engine diagnostic
Scott Rammage
a year ago
Chris and the team are absolutely amazing.I was nervous about finding a good mechanic and Acute Auto Care was recommended by friends as hands down the best service in the area.I would recommend Acute Auto to everyone without reservation. The service was fast, fair, and very honest. Chris went out of his way to actually show me the damaged parts they replaced/repaired.The communication is unrivaled in the industry and better than most any other service in an industry that I have ever used.5 out 5 Starts. I am a customer for life.Services: General repairs & maintenance, Brakes, Auto maintenance
Carrie Seeger
2 months ago
Excellent work done on my car and customer service. Very quick turnaround time!
Kyle Garretson
9 months ago
Perfect experience. I was rushing to find a mechanic in the area to fix some lug nuts on my tires and they did it no problem, were honest and fast. Chris at the front desk was super helpful and kind, definitely recommend to friends and family. Their waiting area was very cozy too.
Linda Barnes
2 years ago
AWESOME Import Auto Repair Shop....Friendly, Courteous Management. A/C problem, Diagnosis, Compressor,Order Parts,Set up appointment, furnish nice loaner vehicle , fast service, picked up car next afternoon. Good savings, compared to Dealer price...Established Business, near 20 years....Give Them a Call....from Satisfied Customer
kris watson
a week ago
theres a reason they have 330 + 5 star reviews - Anything HONDA, go here -- honest, fast, trust worthy, fair
Robert Campbell
a week ago
Chris is the best! Only place I use for my Toyota
Allison Baker
2 months ago
They did great! I was able to drop my car off and they found the problem and fixed it very quickly.
Kyle Harper
a year ago
Great service from these guys. We had rodent damage to some vacuum lines and ignition coil gaskets. They took care of it thoroughly and quickly. We'll be back for all our auto repair on our vehicles. They came highly recommended from friends, and I certainly see why.Service: Engine repairService: Engine repair
Ruth Storey
a year ago
I have found my new auto repair shop! I took my car in to have the engine checked out along with a wiper blade problem and received a clean bill and new quiet windshield wipers without being overcharged for any of it. Chris was friendly and explained everything to me. This is my new go-to repair shop because they're honest and don't try to take advantage of people--even old ladies that no nothing about cars!Services: Auto engine tuning, Wiper blade installation
Duke Clark
7 months ago
Replaced front rotors on my Toyota 4 Runner - they do a could job of quoting prices, not adding things that do not need fixing. If they find a problem that costs, then they call before and give you the options. I have used them more than 10 years and have always been satisfied and even impressed with their service.Service: General repairs & maintenanceService: General repairs & maintenance
Anne Dowgielewicz
2 years ago
We have used Acute Auto Care for several years, and they are indeed the best! Whenever we had an issue with our cars, Chris and his team always provided high-quality, dependable, and honest service. They have always made us feel stress-free, knowing that our vehicles are taken care of well. We highly recommend them!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Jack Hickey
3 months ago
Chris and his team always do geat work and are very honest and fair with pricing.
Lewis McDowell
a month ago
My Daughter recommended Accute Auto Care several years ago. We have been using them ever since. They will work with you to get the work completed, including putting on parts you may have already purchased, with some restrictions but fair. They do all work and will check in with you when things are done. Even helped me with recall knowledge to get some free work done at the dealership. Great bunch of guys, Chris can get the ball rolling for you.I have been using Acute Auto Care for many years. They continue to give me five star service in there when I Need them to answer questions and get me help. Great group, Very professional and very good at what they do. You ll be blessed to have them on your side.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Auto power window repair, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Auto A/C replacement, Wheel alignment, Brakes, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change