Best Western South Plains Inn & Suites
4.2 (352)
204 N College Ave, Levelland, TX 79336
(806) 894-9155
bestwestern.com
Claimed
Rural option with contemporary rooms & suites offering free WiFi & breakfast, plus a pool & gym.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
LuzJuliana Charles
4 months ago
We came out here for our cousins wedding, location was perfect! The entire property including the room was very clean! Well maintained property. Staff was very accommodating and even called us after we left to go back because we forgot my daughter s favorite / special pillow she has had since she was 1. The breakfast was great, the staff is amazing- highly recommend!!Rooms: Big and spacey, two king size beds and ample space, clean and cozy!
Christi Wiegreffe
a week ago
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Lauren Porter
3 weeks ago
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Rebecca Flores
a month ago
Enjoyed our stay very much. Time just flies. LolNote: the sheets do have stains on them. And wish the pool would have been warm.Rooms: Rooms are a little cramped but they work.
Guillermo Loubriel
5 months ago
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Patricia Casbeer
5 months ago
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Mayur Bhatia
11 months ago
While 0n our every visit here has been exceptional & great without a doubt. The rooms are clean, beds are comfy, and housekeepers do a great job keeping them up. Thank you so much for making our each stay a great experience. A wonderful and friendly staff that go out of their way to keep us happy. SirRooms: While 0n our every visit here has been exceptional & great without a doubt. The rooms are clean, beds are comfy, and housekeepers do a great job keeping them up. Thank you so much for making our each stay a great experience. A wonderful and friendly staff that go out of their way to keep us happy. Sir
Zach Falkenbury
a year ago
Can t speak highly enough about the customer service of this location. The rooms were clean and comfortable, the breakfast was good, and most importantly, when we accidentally left behind a small (but valuable) set of makeup brushes, the hotel called to inform us and agreed to ship them back to our house. We just had to pay for shipping, which is more than fair in my opinion. I d absolutely go back here if I needed a hotel in Levelland again.
Jared Howard
6 months ago
BW Corp. Please stop providing franchises for foreign and Arab owner investors.This place is truly disgusting for any price, especially the current. Doesn't matter if you have 2 kings beds if the linens have a sour smell and are yellow. The place is gross. We were poor growing up, but my mom used clorox and cleaning products and demanded cleanliness. If you can't afford to clean and update, please sell your business to an American individual.
Jeannie M.R. (Jeannieinabottle)
11 months ago
If you happen to be visiting Levelland, this is a great place to stay. Our room was very clean and looked like it had been recently painted. The breakfast was better than most hotels I ve visited. The waffle maker creates Texas-shaped waffles, which is a nice touch. The scrambled eggs were delicious. The staff was friendly and helpful. I d highly recommend it to anyone visiting that area.
Sarah Baez
10 months ago
If I could give this hotel no stars. WE HAD BED BUGS in our room and the owner did not even care to say sorry or accommodate anything not even a refund. Just moving us to a room across from it. He didn t care AT ALL. They did not call pest control just went in there to check the room and said it s good and when I was checking out they had already cleaned it ready for another guest. It is true what the past guest said they have bed bugs especially the rooms by the desk and lobby. I am so disappointed and disgusted by this hotel I DO NOT recommended this place at all. *edit* I also posted the photos so that you can see what I encountered.
Amanda Zuniga
a year ago
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Jayden Sims
7 months ago
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alamobill1
4 weeks ago
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Chasidy Thompson
11 months ago
Beyond disappointed! Room was booked a week in advance and in that booking it was fully noted that there would be an 80 year old woman, a blind and hearing impaired man and a woman tending to the both of them, meaning a handicapped room would be needed and that too was verbalized; also that a late check in would be fine- during the 10 + hour drive from LA a txt msg was received stating that check in could be completed via txt which was then done however just to ensure that the process was completed; a phone call to the hotel was made to verify the check in while again being noted that the party would still be a later arrival - according to the front desk this was approved however the party was moved to the second floor and next to the elevator- agreed upon by both parties at the time - upon arrival the party was now moved to the third floor and the process continues once given the keys the party was then told the elevators (were out upon arrival and still were not in working order upon check out) were out which would have not only been a struggle but honestly a hazard waiting to happen; then were told there weren t anymore rooms, no rooms anywhere in town nor even in Lubbock due to a tournament of sorts if it wouldn t have been for a sweet woman that was in town with the tournament overhearing that the hotel had given the parties accommodating room away then I do not know how the party would have even managed the weekend - the party was and is so thankful to the woman who exhibited great generosity by trading rooms with the party provided the hotel would do the swap; thankfully they did! Again it WAS NOT due to the staff initially, that this party was provided partial of the accommodations they had booked and paid for it was the stranger who was beyond thoughtful.The rooms were not all that, no seating except the beds, poor lighting and to sum it up at very least it was below subpar!We do not advise anyone to stay who would need any accommodations, even if noted and verbalized.
Leslie Chavira
a year ago
The room was dirty and dusty, no sheets on one of the beds, and the hallway smelt just like smoke. When we went down for breakfast a gentleman was just following our every move and seeing what we were getting. We were so uncomfortable having eyes on us the whole time as if we were doing something wrong. I had my two year old with me and I didn t even want him to spill a drop of his yogurt because the man was just looking at us. WORST STAY! Holiday inn was booked so if this ever happens again I would recommend you driving to Lubbock.
Andrea Mora
a year ago
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Shawn Cimiano
a year ago
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Orchid Rodriguez
a year ago
Food was hot and fresh. In door pool/hot tub was Awesome. Staff was helpful and management went far and beyond to make my stay great!Food & drinks: Plenty of choices that was hot and fresh!
Lisa Hartin Pasco
2 months ago
Marisol was wonderful !! so helpful and made us feel very at home .,Rooms: clean very comfortable everything you needFood & drinks: good breakfasts, great hot coffee, nice selection of sundry items
Sonia Gonzales
2 years ago
The room smelled awful and it was very loud. Didn't get any sleep at all and the pool was still closed so my daughter was not happy at all, also our room was so dirty. The staff overall was super nice but that's the only nice thing about this hotel. Definitely will not stay at a best western ever again. We usually start at Hilton inns and will continue to do that.
Sean Landen
4 years ago
The hotel was very nice and clean. The lady was at the front desk was very helpful as well. She even gave us silverware for our dinner we had just picked up and realized we didn't have any. It's the small things that count sometimes. The rooms was very clean and the bed was super comfy. 5/5!
JoAnn Bridges
4 years ago
We've stayed at this property several times over the last few years while visiting our son who was attending SPC. We've always found the staff to be friendly and welcoming. The property is well cared for and the rooms are very clean. We like that all the rooms have comfortable king-sized beds. The breakfast offerings are better than similar offerings at other hotels in this same class/price range. I would recommend this place as a great place to stay.
Courtney Humphreys
a year ago
The room when I got in smelled so clean and the room was real clean and the staff was so nice and helpful the breakfast was hot and good . I would recommend this hotel to anyone I knewRooms: The room was so clean and smelled great bed was made well not all messy like other hotelsNoteworthy details: Every place in the hotel I went was super clean and smelled good it was an over all great experience I would recommend this hotel to everyone
E C-B
5 months ago
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Rw Thomas
3 years ago
Nice and quiet. Rooms were very clean. Maid service was great. Parking was kind of short for trailer, but they worked with us by letting us park in the back, which they had closed off.We had a problem with the room cards, where a card had wor working and then you had to get two more made. Because if they reprogram one, then the other would quit working for security reasons...Still, a great hotel to stay at!!
Bridget Espitia
5 years ago
Every visit here has been exceptional without a doubt. A wonderful and friendly staff that go out of their way to keep you happy. The rooms are clean, beds are comfy, and housekeepers do a great job keeping them up. Thank you so much for making each stay a great experience.
Cutie Johnson
6 years ago
Staff are Friendly, Welcoming and Helpful. Workout/Pool room was cool and clean, beds/room are decent soft bed's w/fluffy pillows. Breakfast delicious I dont have any negative words to express about this hotel. My first visit and I definitely would recommend people to come here
Jeff Thomas
4 years ago
Rooms are large and clean. Lots of counter space in the bathroom. Bed very nice. TV was large flatscreen, but reception was VERY low definition. Putting in new carpet in the hallways, though that stopped at 7pm and didn t start again until 8am. If they had real eggs, instead of powdered for breakfast, they would get 6 stars.
noelda castillo
10 months ago
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