Stanley Auto Works
1 (1)
1234, Leander, TX 78641
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Reviews
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Lamont Davis
2 years ago
It s been over a month and a half since I ve heard back from Justin in regards to my brakes. He is nice guy and when you actually speak with him he is very professional. The communication is the worst and I m not sure if it s because he s doing everything himself but to go over a month of not responding from our last conversation in regards to coming up with a resolution on my brake issue is unprofessional and poor customer service. All I asked for is open communication and dialogue and if anybody was in my shoes they would be frustrated through the process as well. All I can do now is keep a hold of the back and forth conversation as documentation and decide on the next step on how to proceed. Again good work when he s available but to be selective on who and how you treat specific customers is unacceptable. And Justin you know I have respectful and understanding throughout the entire process sir.Service: Brake service & repair