O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Philip Lombardo
a month ago
These folks are great. They didn t hesitate for a moment to help me replace the hydraulic supports on my SUV hatch. Thank you the great service!

  Jerry Landrum
a month ago
Always got good service here. Employees are a tad mechanical but never rude. I'm sure they have to deal with arrogant, and upset people all the time just like every other parts store.

  Lexie Guymon
5 months ago
My headlight needed to be replaced so we called a couple places but they said they couldn t even look up the part. We decided to call O Riley and TJ was so helpful on the phone so we headed over. Once we got there we only had to wait 10 minutes for him to come take a look and to get the old headlight changed out. We will definitely be coming back if we have other issues! THANK YOU!

  JO�ES JO�ES
4 months ago
I bought a gasket at this location but it was more than double the price of amazon. I've noticed that they are not very price competitive and this location is no exception. There's no reason a simple gasket has to cost $35 when it's $10 when ordered online. Should have checked the price before shopping local. I want to shop local but at what cost?

  Alex Sass
8 months ago
I came in this morning to fix the rubber piece that switches off the brake lights and I wasn t sure where to find the part. Both John and Randall treated me with a smile and John showed me where the piece was and rang me out with great customer service! Now, I m 35 weeks pregnant so bending over is a hassle and John was so kind and actually helped me install the piece quickly and efficiently!! I ll be recommending this location to everyone because of John and Randall s hospitality and kindness to me! Thank you so much and I hope they get recognition for their customer service!

  Michael T Frantes
3 months ago
They never seem to have items I need in stock. This applies to regular priced items along with sale items. They also don't manage their rebates. If the purchase dates on the rebate request form have expired, throw them away instead of continuing to advertise them in store.

  Sam J
6 months ago
Never a problem with O'Reilly Auto Parts, took my jeep in for a diagnostic check to get an idea of what was happening with my vehicle. It was cutting out (complete power loss) while driving on the freeway or down the streets.It showed I was having ignition problems with the coil and O2 sensor. Took it to my family's mechanic showed and explained what the diagnostic check indicated, they kept the jeep for a week, charged me for another diagnostic replaced the camshaft position sensor charged me $375.00 and I still have the same problem.Took my jeep to a different O'Reilly store for another diagnostic check to make sure I wasn't getting the basic run a round and I got the same results as from the first check.O'Reilly hasn't done me wrong just the mechanic has. They have my business anytime I need/want items for my car I will go to O'Reilly before I go anywhere else.

  Jennia Jones
2 months ago
Always good people, most of them know what they are talking about. They are busy but damn good

  Jason Gage
2 months ago
This location has had what I was looking each time I've been, when the closer competitor has not. Customer service is not very 'polished, but it's auto parts?

  Garrett Garst
7 months ago
Sean was helpful and knowledgeable, he gave me the confidence I needed to handle the repair myself and saved me money and time. They had exactly what I needed and were able to locate it easily.

  YouCanBeStrong
a year ago
So helpful! I was having a rough day and they were professional, kind, and even let my daughter help! Can t recommend them enough.

  Samantha Sorsby
7 months ago
I went to this location cause it's very close to home and I needed a print out of obd codes my car is pulling. When light first came on, before I parked it due to what's wrong and what I'm trying to figure out I used an obd reader at my job and it was pulling 4 codes then so it took several minutes for them to even locate the reader and then we went to parking lot and he complained of it being a small car and I think because the pavement was hot. He was in and out of my car as quickly as possible, barely looked at one code and told me his opinion of what I need to fix. I asked for the printout for reading and he said he no longer had the codes and couldn't print it without doing it again and that certainly wasn't happening. I didn't bother to ask him again.

  mustang 5.0 bros gt
5 months ago
Staff is friendly and fast highly recommend it Randall has good customer service

  CHARLES Marshall
8 months ago
I ve been going to this location for years, and they have some of the best staff I ve ever had the pleasure of interacting with. Very friendly, super knowledgeable, and they ve even played along when sending my kids in for blinker fluid and muffler bearings.

  Brandey F
6 months ago
The staff is so friendly and helpful. TJ goes the extra mile to make sure his customers are cared for. This is the place I will ever go for auto parts.

  Miranda Filley
10 months ago
This is my go-to place for most Auto Parts. I used to live right down the street from this location (Crystal Falls Pkwy in Leander, TX) but now I live out in Liberty Hill and we just got a O'Reilly Auto Parts location out here. I am thrilled because I don't like going anywhere else. The knowledge and selection of parts at O'Reilly's is amazing and they always seem to have what I need at a good price. I'm an auto parts junkie when it comes down to it so I appreciate these guys always being knowledgeable and being around when I seem to need something. Keep up the good work guys! The locations in Leander and Liberty Hill rock!

  Terri Nelson
6 months ago
Very hard to get help with an item here. Seems they ignore customers hoping you will just walk out. Too many auto parts stores to ever go back to this one.

  Kirk Wil
a month ago
Had what I needed, in n out no problems

  Dawn Elkins
9 months ago
Needed to recharge my ac in my car. The gentleman at the front register helped me select the correct one for my car. Now I have a cold car in this hot Texas heat! Thank you!

  Donna Crown
2 years ago
I went to O'Reilly to have my car battery checked. I was not surprised to find out that it was toast and I needed a new one. I purchased it and he went right out and installed it in my car. He also tested it after to make sure all was good. I was there maybe 10 to 15 minutes total. They were fast, friendly and provided the best customer service I have had in a long time. They were awesome!

  Robert Freeman
4 months ago
Great I always shop at O,Reilly stores.

  Chellis Evers
a year ago
This place used to be my goto, but my husband recently took my car for a check engine light to be read. Worker seemed uninterested in helping. Just told my husband to Google the code after he hooked it up. Guess I will buy my own reader and do it myself next time.

  Joanna Smith
2 years ago
I was greeted as soon as the i touched the door, I had no wait time at all. Fast & polite, Now that s service. My car battery finally died. The gentleman that was helping me was able to get part right away he also created a new rewards card for me. And as i was ready to leave, he lubed my battery s power supply. So when i got back home all I did was drop my new battery in and connect.

  David Huerta
3 months ago
They usually have what I need at a decent price.

  Sarah Windsor
3 years ago
The service I was given and the kindness I was shown by the two employees that helped me today was unbelievable and far exceeded my expectations. They went out of their way to help me get my car running. They were very flexible and accommodating turning my seemingly bleak situation into a breeze. Very knowledgeable and courteous while patient and fair when up against a person such as myself who knows nothing about car repairs. If I could give them 10 stars I would because these guys saved the day! This is the first time I ve ever even thought about tipping on anything car related and they def earned it. Cannot say enough good things about my entire experience here. I can not describe how nice it is to be helped by people that actually care.

  Nicole Harding
4 years ago
TJ helped me with an item that was very much in demand, ordering what he had in another city to be delivered that morning. He went above and beyond, trying to find more items I needed, googling and calling the stores himself. He ended up finding exactly what I needed, and was so kind and patient throughout it all. Honestly, best customer service I've ever had.

  PHILLIP BAIRD
a year ago
I am consistently sold incorrect parts and must make more than one trip to obtain the right part. They are provided complete details of the vehicle with original part number and still fail to present the correct item.

  Rhace T
2 years ago
Jordan the assistant manager at this location Leander O'reilly's does a phenomenal job and what he does he helped me And made it less stressful situation. Really appreciate the commerottery And the expertise that this gentleman brought to the table.. Thanks again

  Christina L
2 years ago
Great customer service. Extremely helpful and knowledgeable. Also, the gentleman was extremely polite to my kiddo. He wasn't bothered when my son asked questions and wanted to watch what he was doing.

  Jason Lavender
3 years ago
The employees at this location are inept. This is the second time I have taken my rotors to be surfaced. The first time they told me it would be done in an hour. That didn't happen. I had to come back twice and they ended up not charging me (not complaining about that) today I dropped off another set at 9 in the morning. I get no phone call all day so I go in and the shift had changed with no apparent communication. They were sitting on the counter in front of all employees. They had no idea. I will never be back. If I could rate zero stars I would.