Ace Complete Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeffrey Ramos
a month ago
I really appreciate how well Ace took care of me and my truck! I had been struggling to find someone to fix a simple oil leak from my valve cover. It seemed like no one in town would touch my truck or they were going to charge me an arm and a leg. But Mr. Mu�oz and his team were straight up and fast with their service, I am thoroughly impressed! Thank you!

  Valdo Tam�z
5 months ago
Just be aware that this shop might be removing (stealing) parts from your vehicle by thieves working there as mechanics while waiting for an actual repair. I took my vehicle few months ago for an specific repair and after two weeks waiting to be completed right after it came out i noticed and discovered that other parts were tampered or removed......engine mounts all broken which were perfectly fine before......also tension belts which are cracked and filled with caliche dust which were replaced new just recently.......there's no way the tension belts could crack and be in that bad condition according to my personal use of my vehicle........just be aware

  Abdullah Shoeb
3 years ago
I went there thinking I need a wheel alignment. The employees were very helpful and professional. They have checked the alignment for free, and explained me what the results meant. As there wasn't any major issue, I am definitely coming back once I get new tires and would highly recommend them for wheel alignments services.

  Aldo Del Olmo
a month ago
Great service. Got my alignment done quickly and professionally. Recommended!

  J Physo
8 months ago
If you're a woman don't even bother coming in here. They will try to lie to you and make you feel dumb. I took my car in because the AC wasn't working. They told me they would run a diagnostic for $55 and I was next in the line to get it checked. Since I had to go back to work I told them I'll be back when my car is ready and they said they would call me when they diagnostic is done. Not only did they lie to me and tell me I was next in line for service but they kept pushing my service off the entire day. I kept calling them and asking if the diagnostic was done and they said they would have to do it the next day. So why was I told my car was next? Why lie to me? I went the next day and they told me my fan wasn't working but that it could be the air compressor too but they would charge me $55 more to check the air compressor. I knew immediately they were just trying to lie to me. I've had my fan not work before and the things my car would do when the fan didn't work were completely different. So I knew the issue wasn't the fan, it was the compressor. They try to sell me the story it was the fan but I had to check the compressor too because it's probably both. They quoted me $400 to change the fan when I've literally changed the fan myself before. So I decided to not run another diagnostic and take it to another shop. In the other shop they told me it was my compressor, they fixed my compressor for now and will replace it later on to save me money. Anyways they clearly tried to lie to me and talked down to me as if I don't know anything at all about cars. I'm no expert but I know when someone is lying to me. Don't go here.

  ARNE JACOBSON
a year ago
Ace has been my go to shop for my truck, they have also taken care of some of my fleet vehicles. Friendly and knowledgeable staff help make the process smooth. Car is not always out in same day, but it is done right. Chuy and Jesse run a fair operation and have many repeat customers due to a strong reputation of good work

  Juan Romero
a month ago
Always a great service and friendly staff.

  Amy Molina
2 years ago
My cars thermostat kept fluctuating and almost overheated on me a couple of times, so I called first to get information, then took the car in. Jesse and the gentleman at the front desk were very informative and welcoming. Dropped my car off Thursday afternoon and got it back the next day around 3. For them being short-staffed, I thought the time it took to my fix my car was superb. Car has been working great since and I couldn't be happier. Price was high, but for the specific work my car needed, it was expected, as most places charged around the same price range. Overall great experience! You rock, Jesse! Definitely going back if I ever have anymore car troubles.

  Java B52 Skate Shop
2 months ago
Very good service, no complaints.

  Emilio Flores
a year ago
Excellent place to get all of your vehicle's issues fixed. Extremely professional staff, friendly and courteous.Affordable prices!!!! Highly recommended!!!

  Sky Stuff
2 years ago
I have a 1999 Honda Civic that I bought used 2 years ago. High mileage, about 200k. My car was running fine, but I decided to bring it in for a timing belt, water pump, & thermostat replacement just to have peace of mind that the belt wouldn't snap on me unexpectedly and destroy the engine. Went into the office, explained what I wanted, I was given a quote, and we scheduled the job for a week from then. Whole discussion probably took about 20 minutes and the price was really affordable, especially for such a major job. Guy at the front was really cool & knowledgeable. I dropped my car off first thing in the morning on the scheduled date and got my car back the day after around 10 am. This was a big job, so the turn around time was really impressive. They were in constant communication with me and my car runs even better now. Whereas before my car felt kind of slow & lethargic, it now feels much healthier and powerful. Additionally, my valve cover was all faded and grimy when I dropped the car off. However, when I picked it up and popped the hood to inspect everything, I was pleasantly surprised to find my valve cover super shiny & polished. These guys brought some serious life back to my car. Now I drive with peace of mind, have more trust in my vehicle, and I'm confident my engine will make it to 500k, maybe more. This is my new go to shop for maintenance & repairs that I don't wanna risk doing myself and I'll definitely be coming back in about another 60k miles when the belt is due for another change. Bring your car here, you won't be dissapointed!

  Rochelle Soohey
a year ago
Fast, fair price, and friendly. They even picked me up when my car was finished so I didn't have to walk! Super happy.Service: BrakesService: Brakes

  Mario Gordillo
a year ago
I'm not gonna lie, i was completely impressed with how efficient they got the work done. They didn't try to con me or anything. They told me what was wrong with the ac on my truck and fixed only what was needed. Thanks guys! Great prices and service!

  Reynaldo Naldo
11 months ago
This is the best and the "go-to" auto mechanic establishment to have your car, van or truck to be repaired. The staff is very friendly and the service is superb plus they are very honest which is very important in this line of business.

  David Leal
3 years ago
Today I guess it was my third time fixing my car at this location. I called Jesse to set an appointment, and I asked for a quotation ( estimate) because the company that I work for was going to pay the cost. I dropped off my car yesterday and I was expecting a phone call this morning from Jesse to let me know what was going on with my car. Since I did not receive a phone call, I called around 11 am, A mad guy answered the phone and when I asked for my car, he just told me that my car was not ready without asking my name or not even asking what was my car. After an hour, the same guy called me stating that my car had a problem with one engine belt only. He suggested to change the 3 belts since they were going to need to remove the first 2 belts to replace the third one. The guy told me the price was going to be $186 for the service. I explained to him that Jesse gave me a different price a day before when I called to set an appointment. I asked if it was possible to talk with Jesse, but he told me Jesse was not working today. Because of the big change on the quotation ( estimate), I decided not to repair the car since my company a day before just authorized $114.00 since that was the quotation I got from Jesse. When I went to pick up my car, it surprised me that Jesse was working today, so the first guy lied to me. Jesse had a very unfriendly attitude when I tried to explain the whole situation. He accepted that he gave me the price of $114, but he was not willing to fix any price, He just told me he had to many cars today to be worry if I did not want to repair my car at your workshop. They made me pay $45 dollars for the "Diagnostic". I will never come back to this place again.

  Amy
6 years ago
Amazing customer service and friendly staff. They helped me with a problem after I had been turned down by other places, and they gave me a fair and reasonable price. Will definitely be back for all my car's needs.

  Juan M. Esquivel
4 years ago
Was running around town trying to get my truck inspection to pay my plate taxes. 3 of the 4 places I tried were no longer operational and the 4th was closed. Found this spot, plenty of workers, and swift superb service. Plus they offer wheel balancing, alignment, oil change, etc. Great place if your in a rush.

  Antonio Guajardo (Boltzinger956)
7 years ago
I love bringing my car here because the mechanics are so nice and helpful they actually tell you and show you whats wrong in the car. They make sure the car is in good working conditions before they release it and always follow up with you. The owner is on site and ever so helpful. These are the mechanics i trust with my 3 cars

  Nancy Ramirez
a year ago
They have great customer service. Service is great when it comes to checking the cars and fixing the problems as well.

  Thomas Sikes
2 years ago
Professional, prompt service at reasonable prices. Staff is extremely knowledgeable and went out of their way to repair my car. I highly recommend.Services: General repairs & maintenance, Wheel alignment, Air conditioningServices: General repairs & maintenance, Wheel alignment, Air conditioning

  Yolanda Garcia
10 months ago
My husband and I are so thankful for the customer and vehicle service Ace provides. By far my favorite place to fix anything regarding my car.

  Priscilla Munoz
2 years ago
They were very professional and provided great service! They explained everything thoroughly about my car to better understand the problem. Highly recommendServices: General repairs & maintenance, Wheel alignment, Brakes, Air conditioning, Oil changeServices: General repairs & maintenance, Wheel alignment, Brakes, Air conditioning, Oil change

  Jose Gutierrez
5 years ago
Price is not blown out of proportion like most of the shops in town. Took my old 97 tahoe and were able to fix the problem when other shops couldn't fix but could charge an arm and leg. Very friendly staff which won my buisness. Won't go anywhere.

  Juan Moreno
2 years ago
Excellent customer service and a very transparent and thorough process. They'll walk you through everything they will do to your vehicle and what they have done afterwards.

  Cristobal Gutierrez
a year ago
Love taking my car here mainly cause of the honesty that they serve with and they never push me to buy anything I don t need.

  Marco Hernandez
3 years ago
Excellent service, great at explaining issues with vehicles, as we had taken two at the same time. Will definitely go back again if the need arises

  luz 00
a year ago
Over all it's ok but they made a mess made my radiator leak and lost some screwsService: A/C installation & repairService: A/C installation & repair

  R Gall
6 years ago
Great service and quited me a cheaper price than anyone in town and did not lie. They stuck the price and so far my car is running great. I highly reccommend Ace Completet Auto Care.

  Brianna Sanchez
10 months ago
Great Service! Thank you Mr. Zuniga and staff! Best in Laredo!Service: Auto brake repairService: Auto brake repair

  Bryan Mitchell
3 years ago
They helped fix this noise I couldn t find. Did not take that long. Jesse helped explain everything to me. Great service. Definitely recommend going to them for help.