Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Audrey ODell
2 months ago
I waited for 20 minutes without anyone coming up to my car before I just decided to leave despite having an appointment scheduled and being the only car there. A few workers noticed me waiting yet no one came by. I wish someone had come by to communicate even just to say it will be a minute before we can help you or sorry we had to shut down today

  KBA BizPro
a month ago
There was no knowledgeable tire person there to help us. The representative filling suggested tires that were not in stocks. Told us it would be better if I ordered online.Ordered online, the next day I got an order Canceled due to being out of stock.Rep. could have simply suggested a comparative product.But they were just filling in because nobody was available in the tire department.

  Cesar Gandara
2 months ago
Joseph the manager need to be revised and re trained on customer service, 15 years of wall mart has killed his soul and spirit. Please make surte that he gets a raise or a new employment, because this guy is as rude as it comes. Hopefully someone at corporate sees this! Hispanic guys in the back doing the work are awesome

  Don Jennings
5 months ago
The actual mechanics are quick and good all the representatives are rude bitter and old. If you don't want to be where you at. move around

  Mr. Smith
a year ago
The employees at this place should not even show up because they are physically there but mentally gone completely. They are always late and when they are on the job they seem to hate their job. I'm like everyone else a 1 stop shopper at Walmart but I'm getting tired of investing in a store/corporation that has ABSOLUTELY no customer service or respect for their customers.

  WM Sitole
9 months ago
From mechanic to cashier, my experience was great. As long as I live in the area, I will definitely return to this center for my car care needs.

  Carolyn Bell
a year ago
I went to Walmart to purchase a battery. I call first to see if they carried the one battery needed. The sales representative that answered was ever so nice and even suggested to go and check to make sure it was on the shelf. Once she returned to the call, she verified it was in stock. I thanked her for taking time to do what she did . I wish all of Super Walmart rep's had the same "fresh & Aire personality. Told her thanks for taking my call and hung up. Great experience!!Mrs Bell- Jackson

  Dan Shultz
a year ago
Order 4ea 235x60x18 on W+. Tires arrived and I scheduled an appt to have tires mounted. Only 3 of the 4 tires was correct. So we only was able to put on 2 tires. Returning the other 2. So not great.

  Kimberley Mosley
6 years ago
I really love Walmart, but y all really need to work on a few of the employees customer service in Automotive. The young man Don was very rude and nonchalant. One guy asked how could he help me and I told him so he told me to pull up and park. As I was pulling up Don walked in front of my car about to get run over and asked what do I need. I told him that the guy already helped me and he said, but what do you want with an attitude. I told him and he looked at me like I was crazy. After that I went inside the store and he came in behind me. I asked him do I pay first and he wouldn t answer the first time so I asked him again and he barely answered. All the other guys were kind, but he wasn t. He needs an attitude adjustment and customer service training.

  Marcus Marcusdalick Taylor
a year ago
walmart does good business but the communication sucks! getting them on the line in the Auto Department, Man you have a better chance of God himself answering the phone for you...

  Ashley B
5 years ago
If a zero rate was possible that's what I'd give. This Auto Center let my girlfriend drive off knowing her car was not safe to drive. Rich and Calvin were the managers on duty and they both said it was not their job to let her know the damage was too bad to drive. They made her pay 100.00$ and let her get on the road. We quickly turned back around as her tire began to shread. We only got our money back because there was a warranty on the tire. They did not want to give the money back and they took no responsibility for allowing her to drive in an unsafe vehicle. Rich said how was he supposed to know to tell her and how was it his fault but he is "supposed" to be a mechanic right? His job is to know what's going on with someones vehicle. All they wanted was money. They have no concern for the safety and well being of their customers. This says Auto Care but they do not care. I've never met a more rude group of men at an auto shop. Taking advantage of women who did not know we would be driving an unsafe vehicle..

  Ti Fields
a year ago
Ordered tires online the 1st time I went the woman was rude and the tire compressor was down then, went back over a week later when tires finally arrived and tire compressor was still down but the guy wasn't rude and assisted as much as he could....had to go to another location to get tires mounted.

  Shanna Parks
a year ago
Made an appt at 8-9 on Sunday but none was there. Had to walk to front, mgr wouldn't come out but was told to come back at 10am.

  Rodrigo Aguirre
11 months ago
Left my car there for an hour to fix a flat. Found out an hour later they had cancelled service because they didn't have the right equipment. Didn't even text to let me know.

  Jerry Morales
a year ago
Got my oil changed and did not have to wait long. Great staff and did a great job. I will return.

  Lloyd Brown
2 years ago
Hello out there public it's me again Walmart has always been a place you can go and do all your shopping Auto oil changes and much much more.Even in the pandemic times Walmart stilll stands tall.

  Altressa Townsel
2 years ago
My experience with y'all was so amazing and helpful I really appreciate how they took time to explain everything. They where so polite. May God Bless y'all!

  Sylvia Thomas
5 years ago
Did not honor straight forward warranty on evermaxx battery 2 years old. Representative could not explain why. Poor.

  Maria Duarte
a year ago
Great service! Friendly and extremely helpful staff! Great place for your basic service needs!

  Ashlee Garcia
4 years ago
Times of operation says 7am - 7 pm currently here 7:27 am , no one who works here in the auto shop is here. 3 cars waiting for some one to open the doors. Super unprofessional cannot seem to open on time.

  JOANNA WRIGHT
5 years ago
The auto care center in Cedar Hill was extremely rude & not helpful at all. I ended up going to the one Lancaster where the service was much better.

  Don G
2 years ago
Went in to have my care serviced. The Manager named Don was very understanding.

  JennaBree Tollestrup
5 years ago
Took my Jeep in, received quality care. These guys are all great and efficient!

  Tee Fields
a year ago
Customer service was greatService was quick and efficient

  James Thomas Jr
a year ago
Always cheaper than part stores when it comes to accessories,oil, batteries ECT.

  Ketzie De Gorostiza
6 years ago
Great service. Fast and employees are ssuper nice!

  Stephen Ross
5 years ago
Take care of business, no fooling around not trying to sell you the store

  Jennifer Prado [Hawkins]
3 years ago
Great price is faster friendly service.

  Candi Diaz
4 years ago
2hrs till closing time and they've been closed for several hours

  Frederick Jones
5 years ago
Got an oil change at a great price