Neessen Outdoors
4.9 (65)
2201 US-77, Kingsville, TX 78363
(361) 355-9232
neessenoutdoors.com
Claimed
Service options
- Delivery
Introduction
Neessen Outdoors is a premier outdoor gear store located in Kingsville, TX. They offer a wide range of services including delivery, in-store pickup, in-store shopping, and quick visits. The store is wheelchair accessible and provides amenities such as Wi-Fi. Payments can be made via checks, credit cards, and debit cards. Neessen Outdoors specializes in ATV and UTV sales, repairs, and outdoor sports equipment. They are known for their friendly and knowledgeable staff who go above and beyond to assist customers.
Services offered: ATV dealer, ATV repair shop, Lawn mower repair service, Lawn mower store, Outdoor sports store.
Neessen Outdoors Reviews Summary
Pros
- Exceptional customer service provided by knowledgeable and friendly staff.
- Helpful and patient salespeople like Jesse Canales who ensure a smooth purchasing process.
- Efficient service department with quick turnaround times and reliable maintenance crew.
- Wide selection of high-quality outdoor equipment and accessories.
- Affordable pricing and flexible payment options.
Cons
- Occasional delays in communication for repair services.
- Long wait times during peak seasons for consultations or purchases.
Suggestion
Improve communication efficiency to reduce wait times and provide more timely updates to customers regarding service repairs.
Positive Words
friendly, helpful, knowledgeable, patient, top-notch, excellent, smooth transaction, outstanding, courteous, responsive
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelly Marlow
6 months ago
I recently got a new 2023 RzR pro R & 2023 Can Am Renegade from Nessen Outdoors and I couldn't be happier! They went above and beyond to get me the deal I wanted and made the whole process easy. The staff was friendly and helpful, and the payments were affordable. I highly recommend Nessen Outdoors for all your outdoor gear needs!"
Eduardo Garcia
a month ago
Jesse Canalesand the team at Neessen were exceptional. I have been looking for a polaris for over a year now and Jesse always followed up with me through the year and kept me up to date with special and trade Ins. He's a true and honest salesperson whose customer service skills are unmatched. 5 stars and more!
Richard Rivera
2 days ago
The Sales Dealer Jesse Canales was awsome. Good communication and will find the best deal for you. I highly recommend him.
scott cornelius
a month ago
Second purchase at Neessen Outdoors and both times received the 5 star treatment. Friendly and knowledgeable staff answered all my questions without pressure sales. Ask for Jesse.
Amador Dominguez
4 months ago
Went in to look at some UTV s after looking at other makes and models. After I mentioned to Jesse what I had looked at and what I was looking for, he was quick to narrow down the search to a few models. While this whole process took at least 4 hours, Jesse was understanding and most importantly, patient. He was knowledgeable and able to answer all of my concerns/questions. He gave me space when I needed it and offered assistance when he knew I was pondering. Eventually I decided on a Polaris 1000 Premier. Jesse was extremely helpful throughout the purchasing process and made sure I felt comfortable. He even helped get it delivered same day!!Overall my experience at Neessen was wonderful, absolutely no complaints. Dealership is top notch, inside is packed with their premium models and extremely clean. Looking for a great deal, experienced staff and endless models to choose from, then then this is the place to be.Thank you Jesse and Neessen for a wonderful experience and my family s first UTV purchase!!!
Jesus Figueroa
4 days ago
Had a really good experience here at neessen outdoors in kingsville you all should look for Jesse he is a really good sales man he answered all my questions and concerns I had
Weldon Riebschleager
2 months ago
Thank you very much Darius for servicing our 2019 Polaris Ranger it s always a pleasure working with you
cody smith
2 months ago
Great experience!!!! The service department and sales associates are grate to deal with would recommend swinging by.
Jason Donahue
6 months ago
Best selection of ATV/UTV s around and high quality lawn equipment, accessories ect. Great sales and service, highly recommend Neessen Outdoors for anyone in the market not to mention extremely affordable extended service contracts! Thanks Neessen Outdoors for the awesome experience!!!
Pete Racicot
4 months ago
Darius and his team where both friendly and very helpful. They made the buying experience fun and easy.
Lucas, Jr Gamez
a month ago
Thank you Mr. Jesse Canales! Great customer service! Smooth transaction!
Jacob Spiller
4 months ago
Normally fairly helpful. But took them a month for them just to tell me they weren t even going to fix my clutch, or even attempt to fix it.
Mike Williams
a year ago
I started doing business with Neessen Polaris about three years ago and I go in three or four times a year. I don t spend a great deal of money whenever I do go in but they always remember my name and they treat me like we ve been friends for years. Unfortunately I don t know everyone my name but the people I ve dealt with the most are definitely top notch. Joseph Hamilton back in the service department is more than happy to offer advice if I m doing a DIY project and one of the nicest and most knowledgeable guys I ve met in the business. And in the parts department, where I do most of my business, Ozzy and Darius are the best parts guys I ve ever dealt with. They make certain I get the right part, get it quickly, and call me as soon as it arrives. In short, the guys at Neessen Polaris are the best I ve ever done business with, that s why I drive past two other dealerships to do business with them.Check them out, you ll be glad you did!
Victor Digesti
2 months ago
Darius always goes the extra mile to make sure my unit is taken care of. Great staff and techs. Done right the first time.
Diane Davidson
a year ago
Got service on our one of our 3 Polaris Rangers. Service was fast and solved our problem. Great to have the best Polaris Dealer in Texas so close. Took in another Polaris today to repair and they called this afternoon that part was order for tomorrow and it will be ready in afternoon. Thanks Neessen OutdoorsCharles Sellers & Diane Davidson
Anthony Duke Jr
a month ago
Darius was very professional, knowledgeable and helpful! Will be back for parts and or sales from Neessen Outdoors.
Steve Lesikar
a year ago
I have been doing business with Neessen Polaris since just after they opened. I have bought several units from them and they do all of our service. The parts and service department is responsive and timely with excellent follow through and excellent phone support. Sales is great but it is service that makes or breaks a dealership. Due to our ranch we own 10 Polaris units from kid Rangers to 4 wheelers to Ranger XP1000's and after dealing with multiple other dealers over the years we are extremely happy with Neessen.
Joey Schneider
5 months ago
The service department is outstanding everyone is courteous and knowledgeable and they get the problem fixed i highly recommend Neessen Outdoors
Jim M
a year ago
These guys are awesome! Door to door service from my ranch to their facility. Responsive, quick, and know what they are doing. I would recommend them for any and all work you want or need on your Polaris. I have used them for years. Great team at Neesen.
Bill Hibbs
a year ago
Excellent service. Got my Polaris Ranger into shop immediately. Discovered minor issue and didn t try to sell me something I didn t need. Fair pricing. Always treat me like family .
Oscar Rivera
6 months ago
The sales person and other staff were very knowledgeable and forthcoming with info. The purchase process took about 30 minutes.
Jessica Serna
9 months ago
Great customer service, our Polaris General went in for a lift and new tires, Darius was great help finding exactly what we wanted. Would definately reccommend!!
Sonya Becker
2 years ago
We had the pleasure of working with Jesse in sales to purchase our new Ranger. He was great to work with and made sure our transaction went smoothly. Jamie delivered our new toy and went over everything with us and made sure all of our questions were answered before he left! We will defiantly do business with them again!!
James Parks
2 months ago
Jesse was very helpful and made our experience great!!
LP R
a year ago
The service department is superb with great customer service and maintenance crew. Darius and Ozzie are my reps who take care of all our needs for out Polaris vehicles at the Diez Bandidos Ranch.
Nannette Martin
2 years ago
Just want to thank everyone at Neessen Polaris for the great customer service every time we come in we get a welcome greeting and asked if you can help . Also make sure our needs our taken care of before we leave . Very personable and down to earth group. Thanks Darius for going over and above today to help us we appreciate it . Always a great experience. We highly recommend y all.
Self Lance
5 months ago
Easiest UTV purchase I ve ever made .staff on top of everything and extremely friendly!
Deb S.
2 years ago
Neessen Polaris has my recommendation ! We have had service and repairs done here a couple times. We have always been happy with their service and attention. They are willing to give you a full report on their findings and then help you prioritize the repairs needed. Thank you Joe, Ozzy and Darius.Shout out to Jaime. He delivered the unit back to us on time, clean and ready to go
lil Scooter
2 years ago
I needed 1 Polaris wheel and no one in the United States could help me until I came across these guys. Top shelf service and fast shipping! If you need anything just give Darius a call, he is the man! Thanks again for all the help and I ll definitely be a repeat customer!!!Joe E.
John C
2 years ago
I could not be happier with the folks at Neesen Polaris. I met with Jessie, and he treated me like an old friend. He answered all of my questions without any pressure. We shook hands and that was it - done deal! Take the time to drive to their dealership - you won t be disappointed.