O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Bryant
5 months ago
Had the battery I needed. Had to wait too long while 2 young clerks chatted with a young woman. Finally an older man stopped doing what looked like janitor work and helped me.

  Pamela Gelormini
4 months ago
Friendly helpful staff. I needed a new battery and they installed it for me at no extra cost

  The Purger
a year ago
Great place, super helpful employees, highly recommended.

  Andy Terrel
8 months ago
Great service here. Where other shops were unhelpful, Daniel had a quick solution to my issue with trailer wheels for under $10. Hard to find people this honest and helpful.

  Heather Brown
10 months ago
The employees are very kind and helpful. Myself not being very mechanically inclined but learning, as well being educated on sales criteria job functions. I was helped professionally and humbly. After speaking with the employee on my situation and helping me diagnose my car issue, he genuinely educated me on facts and not just on sales pitches, which is sorry to say "not very common these days" . Normally I would be approached to engage in conversation with what I'm inquiring/searching for, then I would be proceeded with constant sales marketing pitches to get me to buy pretty much anything in the store to bust their sales up. Which I completely understand (I personally have over 15 yrs in sales I know the routine) but sometimes there are people who go into a store not really understanding/educated on what they are needing and are limited on funds so being pitched for items you really don't need and the information being told is bleak and uncertain for the lack of knowledge on the employees own part, is a bit annoying and exhausting from time to time. I didn't receive that here which was a breath of fresh air and deeply appreciative. Humble integrity is a rare commodity and can go a long way.Thank you O'Reilly's in Kingsland, Tx and thank you to the gentleman who helped me for an hour and I didn't make 1 purchase but left satisfied with knowledge and answers. (will edit/post the employees name shortly)I will most definitely be back for all my automotive shopping needs.Keep up the AMAZING WORK

  Holly Hayward
a year ago
As a woman I don't have as much interest in learning how to fix or maintain my vehicles, especially since my Dad was the mechanic of the family but he's passed so I had to be resourceful and try to figure out why my car was displaying these symbols and what they even meant. On my journey I found the people at O'Reilly's and I'm happy I did! I would have done some irreparable damage if not for the personal attention and care I received. Sure the prices won't be like Rock Auto but who wants to deal with the shipping costs and it doesn't replace a real person, their help and knowledge. I will be back in for sure!!

  Sandra Seiler
a year ago
The short Hispanic guy with the tattoos was very attentive. Great customer service skills. Very efficient. He really cares about his customers.

  Lmolly dog
2 years ago
Had to replace car battery. The gentleman that waited on me was great, he was helpful, friendly and very knowledgeable.Went above and beyond when he installed battery.Been dealing with this location for many years and always had a great experience.

  Michelle Sankowsky
3 years ago
Always so helpful. Another place had installed an incorrect sized battery on my vehicle. Nathan figured it out, replaced with correct size and also helped with wiper blade replacement. Excellent customer service, you can't go wrong with this location.

  Sam Pucket
2 years ago
We had to stop in to get 0w-16 oil for our car as well as an oil filter. The cashier was nice and very helpful! We found everything we needed in a matter of less than 5 minutes!

  David Montgomery
a month ago
By far the worst service in town

  Bexar 210
a year ago
My friend car broke down when we went out of town to Kingsland, Luke saved the day and went above and beyond. He was a Godsend and a blessing.

  Dark Horse 3/5
5 years ago
Employees extremely helpful. If they don't have what you need they'll order it...and in most cases fast delivery time at store but I don't believe they can ship your order to your residence. Not sure though on that so check with them.

  James Bentivegna
a year ago
Not many places in Kingsland to get auto parts but O Reillys is nice and convenient. The staff is helpful and always asks if you need any help.

  Chesley McDaniel
9 months ago
Great store and even better customer service!

  Keith Morgan
5 years ago
This past Saturday 7/14/2018 I had the worst experience I have ever had at any O'Reilly's store and for that matter ANY retail store! Brad A. (because he would not give me his last name) the supposed store Assistant Manager is the absolute rudest, unprofessional, disrespectful, to name a small few that could go on and on....person I have ever had the un-pleasurable experience in meeting. I would not recommend visiting this store for your parts needs. They are not the only store in in Kingsland and a 15 minute drive to Marble Falls is well worth it to avoid this store and Brad A. I could elaborate on this experience and plan to do so with the highest level employee within O'Reilly's Corporate office. Again, My suggestion...STAY FAR AWAY from this store unless you like to be treated like dirt!

  Don Giovanni
4 years ago
The staff there was very helpful and professional I just needed to get pricing of the parts for my vehicle when I got there and they were somewhat knowledgeable of what I needed their prices are sometimes competitive depending on the part you need and my particular situation it was a matter of which auto place was closer compared to the cost of the part that I need it and the time frame that I needed it for so other than that it was good

  Harry W
a year ago
Friendly and knowledgeable staff plus fair prices.

  Cindy Hall
a year ago
Very helpful and informative regarding 3rd brake light that o needed to replace

  Greg Langley
a year ago
I work on junk so I buy a lot of parts here to fix the junk. O'Reilly auto parts has treated me well.

  Larry McCoy
a year ago
Had what I needed and I stalled my battery. Service was fast and friendly.

  Karen E Hanshew
2 years ago
Excellent Service...although they NEVER have my parts in stocks. Always have to wait

  Freedom Seeker
a year ago
Very helpful as usual. Courteous and clean. Well stocked. Will return.

  Fredrick Jackson
3 years ago
Very friendly makes sure u buy what u need to fix a problem. Great inventory.if they do not have u most likely do not need it

  Steve Odom
2 years ago
Great, always helpful and courteousMy go to place for auto parts 10 star's!!!!

  Sarge
4 years ago
Friendly staff. Always willing to help you. Use your military discount. Much better than Napa.

  Tony Baker
a year ago
I always choose O'Reilly's. They usually always have what I need and they always have great customer service.

  Alex Leal
a year ago
Got what I needed and was able to exchange used batteries for credit

  Mandy Warden
2 years ago
only place I'll go around here... Never have had a problem. Some of the employees go above n beyond. Clean store.

  Ted Langworthy
2 years ago
Nice store. Did not have my oil filter in stock.