The Herrera's Armour Tires shop used and new
4.4 (60)
523 W Veterans Memorial Blvd, Killeen, TX 76541
(254) 200-2440
youtube.com
Claimed
From the business
- Small business
Service options
- Curbside pickup
Introduction
The Herrera's Armour Tires shop offers a range of services including curbside pickup, in-store pickup, and in-store shopping. They are a small business located in Killeen, TX, specializing in tire services for both new and used tires.
Services offered: Tire shop.
The Herrera's Armour Tires shop Reviews Summary
Pros
- Excellent customer service with friendly and helpful staff.
- Fair pricing and honesty in assessing tire conditions, ensuring customers do not overspend.
- Quick service with efficient tire changes and repairs.
Cons
- Some complaints about the quality of used tires and service, particularly related to issues with tire installations and refunds.
- Occasional instances of poor communication and unresponsiveness towards customer inquiries.
Suggestion
Improvement in quality control for used tires and better communication with customers to address any concerns promptly.
Positive Words
fair, friendly, helpful, quick, efficient, honest, excellent, great, precise, amazing.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jordan Klotz
5 months ago
Awesome shop. Came to them after catching a flat. Extremely fair priced, even told me which tires were fine & didn t need to be replaced since I was looking to take care of multiples. Even waited a few extra minutes after they closed for me because I was running late.Very friendly, highly recommended if you need used tires. Thank you!!!
Selena Dean
3 weeks ago
Here's my review for this tire shop. I do not know if anyone else has gotten tires from here and had to go back because of a leak and was told that you rain over a bunch of small nails. BUT let me tell you, I bought a tire and had to go back a few days later because the tire was leaking. This man told me that I had ran over a bunch of small nails and that was why the tire was leaking. He told me that the best thing to do was but a new tire. So, I asked for a discount because I had brought the first tire from him. He gave me a $10 discount towards a brand-new tire. A week later I was back in there, he told me the same story about the small nails HE IS A BOLD-FACED LIAR. I asked him and his worker to show me the holes, they pointed to what they thought I would consider small holes. I told them put that tire back on, I would not buy anything from them. I went down the street to FAST EDDIES and was told that the tire was refurbished, and full of multiple patches. It was as though someone had deliberately taken a sharp object and punctured holes in the tire. I WILL SAY TO ALL, PLEASE PLEASE PLEASE check this guy before you buy. He thinks his plan won't fail and people will forever accept that small holes story. HE IS A FRAUD!!
Gerardo Reveles
3 weeks ago
I don't recommend this place at all I went to get my 4 tires swap and balance normally they charge $100 for this service that's what they told me I ask them if they can do it for $80 they agree for that price but never get my tires balance my car shakes at high speeds I check the wheels and don't have any weights for balance. So I went back and told them all they told me that's was my problem because I didn't pay them the $100 that they charged I was like wow. So Basically I paid $80 dollars just for tires swap and now I'm still gonna take my car to get my 4 wheels to get them balance..
James Punn
5 months ago
Prices seem a little high. I came to mount on to a wheel and balance it as well (not on the car, I wanted it as a spare tire - 15in tire, regular tire and wheel not fancy). The price came out to $40 for just mounting and balancing the one. I think walmart runs about $25 but I was already there and just wanted to get it done. Service was fine otherwise. Took about 10-15 minutes.
Vonnie H
4 months ago
I needed 2 tires changed. I went looking for a tire shop. Every place that said open were still closed. But I kept driving around and found this place. The person was very nice helpful and attentive to my needs. He found the problem and fixed both of my tires for a great price. Now I will only come here for my tire needs. They definitely gained a forever customer. And I will let my friends know to come here. Thank you
Jennifer Sandoval
6 months ago
First let me start by saying a long time friend of mine referred me to this place .. she explained how great they are by being fair priced with great customer service!! Wow was she right!!! Hands down!! Not only was she correct but the gentleman I dealt with was 100% honest with me n told me I didn t even need a tire replacement n he then offered me the knowledge of what my real problem was!!! I am wise enough to understand this man could of just took my money n replaced my tire that did t need to really be replaced! I understand most men will take advantage of woman who don t know much about vehicles n so forth. I absolutely recommend this tire shop!!! Honest,kind,fair and respectful!!!!
Edward Bates
3 months ago
They charged me $65 for a bad tire. That blew out less than a week later and would not replace or refund
Sean Haney
2 months ago
Went in for two used tires and was helped immediately! Awesome prices and super quick! Thank you!
Samantha Rucker
10 months ago
In case you missed them on veterans road, I would recommend saving them on your Google maps. They re superb! Their service is almost better than most tire places. The pricing and speed is top notch. Whether you re needing new or used tires, brakes changed, or a simple alignment, they do it! Including a smile. They take cash or Cashapp. I ve encountered two different men, both equally wonderful. As a woman, it s a dreadful feeling when it comes to meeting with people that do any kind of work on vehicles, sometimes making you feel like we re getting ripped off. Although, here I ve never once, ever since my first time felt that way. I would continue to go back to them every time. FYI when they sell you a tire, they also balance them for you. Most places would charge more for that. I love them! So glad I came across them!
Nancy Rodriguez
4 months ago
The guy was really nice and gave me an affordable price for two patches . I Definitely recommend their services . Took his time and explained everything .
Roberto
2 weeks ago
If you're financially broke n need used tires, it's the business u go
Timothy Anderson
a year ago
Quick and professional service. Came in early Saturday to get a tire patch done due to a slow air leak in one my tires. Cost $25 ($22 cash app). No wait and darvin immediately got to work. He showed me the little nail and the patch he did before putting the tire back on. Also asked if he had any wheels as I wanted to maybe get a full size spare (my car only has the donut spare) but couldn't find one that fit. Told me wheels are going about $150 and used tires $60 (for my car 15 inch wheels/tire). That seemed a bit high to me but I guess inflation/supply chain etc still causing issues.Overall good service and it took less than 20 minutes probably.
B Kim
4 years ago
THE ONLY SHOP AROUND TOWN THAT WILL DO STRETCHED TIRES WITH NO PROBLEMS!! THEE C H E A P E ST PRICES. NO LONG WAIT. I got all new tires for at least $200. GREAT SERVICE & NEGOTIABLE.
Marcus Harper
10 months ago
I read the reviews and they made me come visit this place. dude is good and im very satisfied with my visit. I know where to go when i need some tires new or used. I will be back. Thanks
Kara Torres
2 years ago
Amazing!!! An over abundance of used tires with great tread. He was extremely fair with pricing, quick, and polite. He also was through with his inspection while balancing the tires to make sure there wasn t any warping or air leaks. I only needed the front two tires replaced so I ll definitely be back when I m in need of another set of tires. Thank you again!
Nenah Lee
3 years ago
I came in and asked the gentleman to put 4 used tires on my car because I didn't know which one(s) was causing me trouble. In the end he was very honest with me and told me that one of my tires was still in really good shape and didn't need to be replaced. He balanced it, filled it, and put it back for me without charging me. It was extremely nice of him because he could have easily gotten more money out of me. There was no wait, the tires were affordable and he was very kind. I'll definitely be going back.
Tamyja Sanchez
a year ago
Just got a tire done they were honest about what I needed and very quick ! Paid an affordable price as well . Will definitely return
Rudy Arellano
8 months ago
Theeee best used tires that I ve came across ,, great customer service, great prices My used tires are like brand new .. Thank you Herreras tires .. !!!
L.S. Frazier
3 years ago
I would rate the shop lower than a one star. I purchased 1 used tire with install. I never got out of the car. This shop put my tire on, paid and I was on my way. The next day I looked at the tire it appeared to have a patch on the outer rim. Two days later the patch split open. I go back and the first thing he did was say well buy another tire it s used did you read the sign numerous rude comments you don t say to a paying customer. He stated would you return a $5 shirt you bought at a yard sale.!!!!! He never mentioned other options. Do Not shop here they do not take care of the customer!!!!
David El
7 months ago
Perfect place to get tires!! Honest,fast and fair pricing!!! Great place for saving $$$!!!
Kenneth Yates
4 years ago
I went there to get tires and I had an awesome experience not only did I get great tires the man that owns the shop took his time and answered all my questions. Very helpful and patient. I recommend this place if you need great tires
Ricardo Morales
2 years ago
My car inspection was done in less than 25 minutes. Great and fast service. They care about cars and people. If you outside of Killeen it worth the drive..
T Jax
3 years ago
Brought in a new tire I purchased online to have put on. The gentleman was polite, quick, and fairly priced. Too bad they didn't sell the tire I needed because I probably would've purchased it from here too
Aaron S
6 years ago
Absolutely great experience. Great prices on good tires and they went out of their way to balance all of my tires for no charge. I will definitely be there again next time I need tires.
Logan
a year ago
Customer service was great and the owner worked me into his busy schedule for my last-minute tire replacement.
Tamara Acevedo
a year ago
Changed two of my tires for a fair price and was quick and friendly! Thank you
Miriam Lee
6 months ago
Great customer service and good prices. Thank you for your help
Jesus Ramirez
9 months ago
Literally just hung up on me called for a tire change I'm definitely not recommending this place
THE OFFICIAL PAGE FlU
4 years ago
I called in for a tire and I couldn t even get the guy to respond half the time he just stayed silent until I repeated myself a few times! Overall no customer service at all!! Google needs a no star option for these guys.
AllKindOfYES
5 years ago
Just got a tire replaced here and they had amazing service. Fast and precise.