NAPA Auto Parts - Central Texas Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Friday
3 weeks ago
Ordered a part through these rip off artists. Was told one price when I ordered the part, then when it came in it was $70 more. Total bait and switch operation. I even showed them how much it was at other local stores and they refused to honor their price. Very rude and unhelpful. Never use these fake parts people.

  Grown Dad Stuff
5 months ago
I had been hesitant to give Napa another try after some initial growing pains with the new store, but Candice totally turned that around for me and my commercial account. She goes above and beyond to ensure I get what I need for myself and my clients builds. She is responsible for earning my trust back and gaining my loyalty. The parts are better quality than the others and now with the service to back it up I won't be going anywhere else.

  Gary Sheridan
a year ago
Great place, great prices, competitive with all others around.These pics are old, they do not represent the new location on Stan Schlueter. Also Google maps misleads you to turn and work your way around Sonic to get here, don't go that way, there's a turn-in right in front of the strip mall where Napa now resides.

  TJ Lubetich
3 months ago
It would have been nice if I was told I need to keep my recipe to initiate a return. I have a defective napa product in a napa box and yall won't return my item.

  Timothy Dingle
a year ago
What Autozone and Oreilys don't have or carry, Napa might. They had a random intake hose for a Ford Focus, which saved a ton of money and time from going to a dealer. Picture is the bad one for reference. 4 stars because they seem to usually be out of other random things I need and end up going to Autozone.

  Tara
4 months ago
This auto parts store has rare parts for older vehicles going back as far as around 1995!Great place to get what you need for your vehicle

  Jonathan Barnhart
10 months ago
Napa has always been the more expensive alternative to auto part stores to me. However, those days are gone and this store really had a great selection of in stock items at a reasonable price. The store itself is very clean and well kept. Employees are helpful and friendly. Will be making this store my first search for auto parts in the future.

  G&H B
a year ago
Every time I need parts, advice, or have any car related needs, this is my go to store. Most of the guys/gals here have a lot of knowledge about repairs and what parts are going to be the best for the job. High quality parts, service, and friendly people. Thanks to Kerry (employee 523) who helped find all the parts I needed. Y all run a great business. I always recommend your store over the local competition.

  Ghost Warrior
8 months ago
NAPA branded parts are towards the higher end of quality. Never had a fitment issue either... which is uncommon as we all know!

  Jay Me
a year ago
Worst customer experience ever! I ve never been to an auto parts store that wouldn t assist with battery installation or at least a battery charge/boost. Not that anyone cares but I ll never spend another dime with this company.

  Anthony Bowen
3 years ago
Fantastic service. Great staff @ this location. I usually go through O'Reilly auto in Washington State. But down here, and specifically at this store I will be going through Napa for any needs. The wait is always minimal and they are all quite knowledgeable. Nice to deal with staff that's knowledgeable and respectful.

  Johnny Burgess
a month ago
Couldn't repair a hydraulic line. Then why advertise.

  Eden Wood
3 years ago
I went in to buy parts for my dad. I asked the people out loud if they do military discounts. I showed my ID to them. my cashier Brett didn t even acknowledge the fact I had my ID out. I didn t care to go back to argue over a discount. My dad needed his parts more then that. It was just bad how they totally ignored me. Very unprofessional. Will not be returning.

  curt tesar
11 months ago
Ordered my parts online and the were ready for pick-up in 30 minutes. Great service

  Tyler Border
3 years ago
Very knowledgeable and helpful staff will definitely be going here from now on for pretty much anything I'm in need of automotive for both of my vehicles, some of the fluids may be a little the pricy side but the napa brand is the same thing and way cheaper so it's a great choice and place to get whatever you may need

  starlene smith
3 years ago
Wow just recieved my free gallon of hospital grade disinfectant. What a great service to your local community during this virus pandemic. Shout out to all the people who are standing outside filling those bottle's and a heart felt thank you guys ROCK!!!!

  Richard Scarbrough
a year ago
Top notch team. Highly recommend you visit them for any of your Automotive Part's products.

  Christopher Matte
10 months ago
Great service, wide range of parts. They don't give Union discounts.(

  Michael Babauta
8 months ago
Didn't have the parts I was looking for even though the internet recommended them.

  Britt Knox
a year ago
Great store and even better employees. They are always going above and beyond to help us out.

  Chase Terry
5 years ago
This is by far the best customer service I ve ever recieved at any auto parts store in my life, had my alternator and battery go in the parking lot and with no hesitation the guys at this store had no issue lending me tools and going out of their way to have a alternator delivered from Belton

  the Nash
a year ago
Placed an order for a heater core . Wasn't any available in the state . But it's gonna be here Thursday. 2 days from now

  Patrick Hendrickson
5 years ago
Employee told me they didnt have something, when they did. Ordered it online and went to pick up in store and he was still telling me it didnt exist till he reluctantly looked in the back and saw it. I would've never thought they sold auto parts here at napa auto parts.

  Michael Sayre
5 years ago
I'm a car owner; not a mechanic. I don't enjoy shopping there as that means something broke that I need to have repaired. That said; I've found the people there friendly and helpful.

  Clement Mckie
5 years ago
Extremely helpful and the manager Gene and the tech TJ were awesome. I appreciate the candor guys, will continue to do business with you.

  Ronald Osborn
3 years ago
One of the best quality auto parts store I ever ran into in 50 plus years of dealing with cars and pickups for over 50 years

  Breanna Molina
6 years ago
They had to order my part and it was shipped and finished super fast. Great customer service

  Israel G
3 years ago
You guys rock. The staff is very nice. Found what i was looking for. God bless you always and forever my Friends.

  Greg Dent
2 years ago
Great place to get the parts you need for a project or to fix your vehicle

  Joshua Gangl
a year ago
Awesome customer service, went above and beyond!!