Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Evangelizing Angelic Dance Ministries
7 months ago
Sean is an Amazing, professional employee to work with. He worked with making sure that my vehicle got the care it needed from the beginning to the end. I recommend him to anyone that wants satisfied guarantee care for the repair of their vehicle needs.Services: Painting, Body & TrimServices: Painting, Body & Trim
Staci Rittmeier
a week ago
I will only use Caliber Collison for any work on my vehicles. They are a truly amazing team and do outstanding work. If anything comes up it is corrected immediately. I love the staff and the work they do.
Trista Webb
11 months ago
The staff was very friendly and helpful! My car was not only fixed properly but they finished it early. They sent daily updates to me know the process status! I recommend this shop to anyone!!A Satisfied Customer!Service: Body & TrimService: Body & Trim
Tony Martin
4 months ago
Caliber Collision kept me informed throughout the repair, did excellent work on my car and completed the repair as promised. They also made receiving and return of the rental car a breeze. I highly recommend this company.
Nick Pratt
a year ago
UPDATE- I'VE REACHED OUT TO THE EMAIL ADDRESS IN THEIR RESPONSE MESSAGE WITH MY CONCERNS AND PROVIDED A CONTACT NUMBER...STILL NO RESPONSE. GOOD NEWS IS OVER 3000 PEOPLE HAVE SEEN THIS POST! TO DO NOT WASTE YOUR TIME AND MONEY AT THIS PLACE! These guys do not know what they're doing! Horrible bodywork; they've broken other things on my truck that were not part of the repair, I've got ABS and stability track lights on the dash; the light shows the doors open when they're not; The alignment is way off, and steering wheel is crooked; they misdiagnosed the mechanical issues or did not include them in the scope of work, etc. (the drive-shaft and rear axle were both bent during the accident and they told the insurance that it was already that way!) The truck was driving great before the accident, now it's running down the road crooked and unsafe. They even broke the driver's window motor which scratched the window tint and denied responsibility. What a joke! See attached pictures of how the bed aligns up with the cab now...Nice work Caliber! You owe me a lot of money!Services: Steering & suspension repair, Body & Trim
jessie stovicek
2 months ago
Great service from Ron and the team. Absolutely will recommend this place to people in need of repairs
Jack Fullerton
4 months ago
Caliber came recommended to me. They were better than the recommendation. They told me step by step what they were going to do. Kept me informed of the progress and got my vehicle back to me ahead of the promised time.
Dominique C.
a month ago
Friendly people great customer service and they finished my car faster then the quoted time. Couldn't be happier!
Dozell Holmes
a year ago
Sad story..... I was crushed by a garage door at this location and no one followed the proper protocol for catastrophic injuries .... I've been working for 2 weeks straight past this incident.... I went to be seen at Baylor Scott & White clinic to have a CT scan done and they did not accept me because of caliber not following procedure. The hospital even reached out to caliber and gave initiative to get my information. The hospital said they never got information back. The general manager from another store at caliber was a witness for the injury report and his first words to me were " I hurt you got in a fight with a garage door" .... Joking like my life meant nothing... SO AFTER THIS EXPERIENCE, THAT IS HOW I FEEL... YOU SHOULDN'T HAVE LET ME LIVE...
David Ortiz
4 months ago
Caliber collision is a great place and the guy Ron kept me posted on details of my vehicle repairs.! Great work.!
Tanya Lowery
10 months ago
I worked with Ron G. He was very friendly, professional, and knowledgeable. He kept me updated on the progress of my truck. They finished before the projected completion date. My truck looks brand new again. Thank you so much Ron and Caliber for making the process so smooth. I would suggest them to anyone.
Jorge Soto
a month ago
I took my 2023 Sorento because I had accident were somebody rear ended my suv and the only thing they offered was fix it by using bondo .of course not I just got bought my suv.
Shaquille Pusey
11 months ago
Sean was my mechanic, he took care of my car right away. Throughout the repair process he was very helpful, professional and kept me updated 3times a week. He had my car repairs done ahead of schedule I am more then thrilled to have got my car back in a weeks time frame.
R B
2 years ago
All was great .. Repaired my SUV due to an accident. Looks Great.. Back to her new self. READY TO DRIVE ..Thank you.
Andre Hollins
a year ago
My brand new car took body damage in a side-swipe and I chose Caliber for the bodywork and paint. They got me in quickly both for the estimate and drop-off. Sean S. was my advisor throughout the process. He was helpful, knowledgeable, and professional, providing me updates 3 times a week on the exact status of my vehicle. They kept my car garaged and even had it ready a week ahead of schedule. The body and paintwork were both done to my expectation and I didn't need to revisit the shop for any quality concerns afterward. I would definitely choose and trust this Caliber location again with any future work. Big thanks to Sean and the staff.Services: Painting, Body & Trim
Cindy Coffell
7 months ago
I took my daughter's vehicle to Caliber on 8th and Avenue F for repair work recently. Staff was friendly and professional. The waiting area was clean and tidy.
Tina Beardsley
11 months ago
Our car was damaged pretty badly by a burglary, the whole dash area, including damage to the passenger back door when we picked it up it looked brand new. Amazing work done!! Outstanding staff and would recommend this location to everyone.Services: Painting, ElectricalServices: Painting, Electrical
Mark Worrell
a year ago
Excellent service by a great team. They finished my car earlier than promise and we're very good at keeping me informed throughout the whole process. Thank you so much! Plan to use again if I ever have to get a repairService: Body & TrimService: Body & Trim
Tony Johnson Sr
7 months ago
Mr. Ron Grandt is the greatest. He is a prime example of what customers service is. I was greeted with a firm hand shake, greeting of the day and was asked how was I doing? Ron explained in great detail the actions plan concerning my vehicle Services: Tires, Steering & suspension repairServices: Tires, Steering & suspension repair
Nakia Aranda
8 months ago
Caliber fixed my vehicle like it was their own. They took care in making sure everything was put back just like it was. You can t even tell my car has been involved in an accidentServices: Painting, Body & Trim, WeldingServices: Painting, Body & Trim, Welding
Peter Lee
2 years ago
Caliber Collision did an excellent job with my car repair. They coordinated the task with my insurance company and produced good results. Nicole was friendly, knowledgeable, and kept me updated during the entire process. The repair was completed in a timely manner and I am satisfied. The customer service here at the front desk is also outstanding! I appreciate their service
lydia porch
a year ago
Great bodywork. But terrible customer service. They promise to update you but they don t. The car was ready and they did not even call. I asked nicely why did I not get any updates? She told me: sorry girl, I was not here . Then walked away. Wow, I could not believe the unprofessional manner in which she handled the matter.The stars are for the great bodywork. They would have got five if the customer service was on point.Services: Painting, Body & Trim
Sonja Clay
a year ago
Ron kept me informed on the status of my repairs on a weekly basis. My brand new car had major rear end damages and I was not going to keep it. Ron assured me he could bring my car back to life and make it as good as new again. I had serious doubts but when I picked up the car last Friday, I was amazed to find my car back to normal.Services: Painting, Body & Trim
Dean Wisner
a year ago
Nicole is an outstanding employee. She took great care of my situation and kept me informed throughout the process. My vehicle turned out great and ahead of schedule. The metallic black paint looks perfect. Would absolutely recommend Caliber Collision to anyone in need!Services: Painting, Body & TrimServices: Painting, Body & Trim
Larry Henry
2 years ago
Ms. Nicole did an outstanding job in making sure my vehicle was professionally repaired. She inspected the damages of my vehicle and explained to me all the questions I asked her in detail. She also kept me informed frequently until my vehicle was fully repaired. Ms. Nicole is very professional and I knew my vehicle was in good hands. I am Completely Satisfied with the work your shop did. Thanks Nicole!! Services: Painting, Body & Trim
Videlia Hartman
a year ago
They did an excellent job! Fairly quick as well! They even detailed the outside and vacuumed the inside before returning my car to me! Totally recommend them! Services: Painting, Body & TrimServices: Painting, Body & Trim
Girl Boss
9 months ago
I just wanted to speak to someone really quick, like 5 min. That was it. I mean seriously... I wasn't going to ask anyone to fix my car today. And yet, everyone was so busy. But, ok. Gotcha. I have used y'all several times in the past.
Shelly Goodman
a year ago
I was satisfied with the work that was done on my vehicle. I ave used them in the past. Great service. Friendly staff they kept me be with an update on my vehicle.Services: Painting, Body & TrimServices: Painting, Body & Trim
Lexy Helton
a year ago
Absolutely amazing job on the repairs , with my parts being on back order due to Honda parts being hard to get the time I got my car was very quick . They did have to push it back a few days but that was expected and was still done in a very timely manner!Services: Tires, Painting, Body & TrimServices: Tires, Painting, Body & Trim
Texas Rose (txmommylady)
4 years ago
Just moved to the area so went by reviews to find a repair center. There were several Caliber Collision centers available within a reasonable radius. This one was further away than others but had a higher rating so it was the one I chose. So happy I did and I can see why the higher rating! Everything is very streamlined from start to finish: Larry, the State Farm liaison there, was professional and thorough in assessing damages. The lovely lady at the front desk was VERY knowledgeable, organized, explained everything in detail and didn't rush. She made the paperwork process painless and offered to get a rental for me, which was covered by my insurance company. The repair process itself was great - the estimated length of time was very reasonable and I received daily or almost daily text updates on the status and what was being done. The guys in the shop know what they're doing - the finished repair was perfect. I couldn't tell there had ever been any damage. The final payment and paperwork was fast and efficient and they sent copies with me showing everything that was done. On a side note...one way I mentally rate a business is in the cleanliness, especially the bathrooms. In my mind, if the people working there don't care enough to be clean, that is just icky to me and it makes me think they may do sloppy work too. Their facility was very clean, even in the corners :) I just can't find anything at all to complain about so 5 stars!