Gasoline Alley

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Say What?
a month ago
Went to get my tires balanced. They were good and fast. Also showed me what else I needed to get fixed. Don't remember if it was the hub assembly that was wobbling or the ball joint but he showed me right after they jacked it up before taking the tire off. Will have to take it back to them to get that problem fixed. Was short on time and from out of town or else I would've asked them to get that part fixed also.

  Anthony Gallaway
a week ago
Gasoline ally is a decent shop for tire service needs, but once it comes to major work they are not worth it a single bit, with there out rages prices, the time it takes them to finish a project is stupid. Would not recommend this shop.

  Michael Murray
5 months ago
If you stop here and don't get fast friendly service then you cannot be helped. Mr. Jones has a top notch crew and they want to help you. I get the feeling that for everyone there it is personal. It is the busiest spot in town for good reason.

  Britani Norton
10 months ago
I will be the first customer there in the morning my brights keep blowing every time we install them so I think there s some Crossing in the wires. I m hoping to pull up and get it fixed immediately. I ve been going to Gasoline Alley for a little over three years I ve had radiators fixed and replaced my car towed from Monahans to Kermit and they ve always been nothing but polite, understanding and completely thorough and if you do have an issue after they have fixed some thing if you take it back immediately, they will always try to do their best and still not overcharge you. It s a small town shop and the owner is always running around trying to do 40 jobs at once and he s hilarious and the front desk. Ladies are awesome. I will see you guys in the morning.Services: General repairs & maintenance, Air conditioning

  N7141L
7 months ago
It would not be fair to me to leave this place a bad review, but just so everyone knows they do do not replace catalytic converter s

  Leticia Rosales
10 months ago
Last week I took two trucks with them, in one of them when changing two new tires and rotating them they broke two studs and when I was driving on the freeway at 75mph a wheel was falling off, in the other truck they patched a tire and now my truck does not detect the sensor for that tire; They charged me $150 and they didn't do a good job!

  Elizabeth F
a year ago
They did transmission work on my Denali. Super knowledgeable and very easy to work with. I will definitely return for any future mechanical work.

  Mark Farneti
4 years ago
Awesome little old school shop with a great crew! Most unexpected, they even offered me lunch! Great chilly dogs by the way- lol. They're not afraid to work on older vehicles like most every other place is. I will definitely be going back for anything else my old truck needs! Thank you guys for a great experience & a fair price!!

  Kimberly Lockwood
5 years ago
The owner was great. I came in with an issue on my 2018 Dodge and he had a very can do attitude. He was crazy busy but said he d get me fixed up if I found the part. All the driving in the country it seemed like and I showed back up around 2pm and just like he said he backed my truck in and started working on it! I commend him for keeping his word. There was constant traffic through the shop and everyone wanted his attention. He did the work in just over an hour and charged me a 1/3 of what the Dodge place was going to charge!

  Will Unmisig
4 years ago
Gasoline Alley replaced my wheel bearing, rotors, & emergency breaks on my Subaru Forester. They had good service & the price was right (I m sure it took more than the 4 hours of labour that they charged me for). It did take some time for them to complete it took time for correct parts to be shipped & difficulty putting the bearing back together b/c of rust. They even went ahead & fixed my flat tire & spare tire as well. The head mechanic boss was awesome & would recommend this place for a small town one-stop shop for vehicle maintenance

  SAM Casta�eda
7 years ago
Most of the time the full service pumps are not full service. They are pretty upbeat and seem to really try and get as much done as they can so people don't have to wait too long. Do a great job at wash and detail. One of only places where you can get air, and it's free. Don't know much on prices but the service has been decent just about every time I have been there. Between 3-4 stars for me.

  Michelle Landa
4 years ago
We dropped our truck off to have the shocks replaced. We later learned that they had broken a part and said it would be Tuesday before they could get the part delivered.Being that this our only transportation and my husband explained that to him. He later sent someone to pick the part up and charged us an additional 100.00 dollars for that plus the charge of the part that they broke which was 300.00 I understand that accidents happen but to charge the customer to go and pick the part up that they actually broke. I am grateful to have my truck back in one piece and hopefully I dont run into any other problems they may have hidden from me. You will never have to worry about me returning to your place of business !!!!!

  Yanin Garcia
3 years ago
Take your business else where! I took my car in due to a hole caused by a nail in one of the tires. I was able to patch it for the time being but wanted new tires to replace the defective one. They only placed the new tires in the front and didn t replace the one with the hole like I had asked to do twice. I had to later take it somewhere else and pay more to fix what they should of fixed in the first place. Don t waste your time and money coming here.

  Erin Enlow
4 years ago
Great work on my truck. However I asked for just an oil change and got my air filter changed and was charged for it and never asked for that or got a phone call asking if I wanted that done. Well appreciated but I would have liked a heads up.

  Michael Simpson
6 years ago
First off, they are nice folks and did their best to accomodate me. However, they did not repair my vehicle, charged me $ 300 dollars to wash the engine and replace an oring. 20 miles down the road I got stranded, the fitting for the oil ring was handy, ie they did'nt tighten it. I took the truck back and asked for a detailed explaination of the charges and he could not provide one. I showed him them problem and he just shrugged and walked away. Take your own vaseline or you will get dry screwed.

  John Antosy
3 years ago
About a year ago I had a bad experience with you attempting a repair on my wife's Toyota Prius and later I needed service on my Chevy Silverado and you basically put me off.Thats OK all my work goes up to Odessa which is where it really should go in the first place. I gave your service a shot and you failed.Most Kermit locals l know speak poorly of your reputation.

  Arlinda Garza
4 years ago
We brought in a 2013 Chevy Malibu we already had the two fuel pumps it needed. We asked if they can just change it out for us, the man on the phone said "its no problem and we will have it back in no time"...after 3 days, my husband calls and the lady on the phone said "No body knew what needed to be worked on it." So in other words, it just sat there for 3 days.. On the 5th day, we picked it up. Drove it to Pizza Hut in Kermit. My husband realized they did not tighten the fuel pressure hose under the hood, gasoline line had a steady leak. and they broke the PVC tube, and wrapped it up with black electrical tape. We took it back to them, and the mechanic that worked on it realized his mistake and fixed it. He was in a hurry. When we got back to Monahans, my husband took it apart and put it all back together just to make sure it was done right. He then realized there was screws missing from under the hood. That irritated him so bad. The only reason we took the car to them was because we didn't have enough clearance to change out the pump inside the fuel tank. We're not from West Texas so we googled and they actually had good reviews. So we dropped it off.

  Preston Brewer
a year ago
The service here is absolute garbage I went in to get a low tire checked and the guy pulled it off and put 60psi in it bear in mind this is a 44psi max tire... didn't find any leaks spent the whole time calling me ignorant and negligent as well as swearing at me I then noticed that I had told him the wrong tire that part was my bad he then refued to check the other one for a leak and told me it was probably just fluctuating because of the heat I was charged $20 for nothing other than being irritated if I could give 0 stars I wouldService: Tires

  Dustin Carpenter (#carp)
5 years ago
20min I had to wait on a Friday morning to get my truck serviced, very pleased as usual. I recommend to all, you'll know you got your money worth when you're driving off AND still have a cup of coffee that's HOT..!!THANK YOU MR KELLY

  eriK SSS
6 years ago
I reserved a truck through UHaul. Went through the online process of all the authentication. I setup my credit card so they cold hold the payment from my account. Which means they hold the money until you return the truck, then when it comes to getting the keys from the truck, the doors were locked and the keys were nowhere to be found. I couldn't access the truck I had just paid for and of course I was stranded in the middle of the night. Uhaul said there was nothing they could do about the keys, that it was the shop's mistake. So they cancelled my truck rental and was stuck the rest of the night at a gas station until the following morning when I could get a rental somewhere else. Pretty smart to not leave keys somewhere accessible for a place that offers 24hr truck rental service.

  Brian Bell
6 years ago
They ripped a connection off and basically taped it back together, transmission fluid now leaking from somewhere, ac still blows hot, broke clips off glove box changing cabin filter. Originally brought in to change ac compressor now must take it to dealership to get it fixed correctly. Do yourself a favor and take to professionals first!

  Billy Tiny Baldwin
11 months ago
Very nice and great service! I like that they support the local economy and youth in and around Kermit Texas!!

  Willie D. Thompson
4 years ago
Over charging on gas ,tire repair, also bought a new battery .so I thought . But it came out with wrecked car they sold it to me for full price it went bad within 3 months they wouldn't warranty it. And I couldn't even get a warranty from the manufacturer themselves damn expensive battery let me tell you

  Jimmy Jones
3 years ago
Pulled up was greeted immediately and they took the truck in right away was there less than hour and good to go again all around good honest people highly recommend themServices: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  Warren Banks
2 years ago
Really helped the guy out in a pinch... five stars is not even close to being enough!!! I will be giving them more service in the future.

  LS Fam1ly
5 years ago
I will never go back to this place horrible service i needed my car fixed simple fix needed a part easy switch they ordered the wrong part then they called me to tell me 30 min before i had to come to work that the are trying to find the part that they will call me back the never called me back i went the next morning and there they said the part wont get there till the next day so i told them dont worry ill just take my car then they charged me 50 dollars for labor plus the charged me for coolant another 30 dollars but when i looked under the hood they hadnt even touched it the coolant was empty so they charged me almost 90 dollars to park my car there pretty much worst machanic shop i have ever been to wont recommend this place to noone but really i suggest if you can go to another place save yourself the headache

  Sergio Castaneda
4 years ago
Very courteous and fast every single time I go there with my fleet vehicle. Customer service is great thanks Gasoline Alley!

  Brianna Kuhn
2 years ago
These guys will take care of you and probably make you laugh in the process. The girls in the office are super sweet and the mechanics are great at what they do!

  Albert Stricklen
4 years ago
Liers and thieves! Over charged me for the work they did. Put used parts on my truck and charged me for new parts...Only good reviews they have were written by employees!

  Hector Contreras
4 years ago
Stay away! Tried to charge me 600 extra for a fuel pump when all they did was replace the crank sensor, which that was the actual problem which also only cost 30 bucks to fix, I got charged 225 bucks for that.