Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Corrine Saa
a month ago
Been to several locations and this one was the best so far. He made sure my contact information was accurate and updated. He was honest about the items I needed and did not need. He took the time to explain to me step by step what they were doing. Best customer service. They got a honk from me! I will be returning to this location for all my future oil changes!
Ricardo Moreno
a month ago
LOVE this place. Fast, efficient, courteous employees and I can scroll social media while I wait in the comfort of my own car. My father wishes these existed in his day. N.Fry and Morton location is the best!! Two honks always!
Mai Nguyen
a month ago
We arrived and there were 4 cars ahead of us. We waited patiently as the staff worked on one car and then the next. Then we saw that they worked on a vehicle who arrived after us but we still had not been serviced. The staff were about to work on 2nd vehicle that arrived after us, but I spoke up and asked why were we still waiting even though we arrived before the car next to us. One of the techs asked us what time we arrived. I responded with 10mins to 2pm. It was nearly 2:30pm before they even acknowledged our vehicle. The tech then counts on his finger and says, you have been waiting since 10am? We said no, we have been here since 1:50pm! Do you not know how to tell time? Or know who should be next when checking vehicles in?? The lead tech apologized and provided water and snacks to our toddler, who kept asking why they were taking so long! They advertise fast & quick service, but this was over an hour long. Definitely will not be back.
Josie O
a month ago
My husband and I have taken our vehicles here for oil changes the last few times, and just a few days ago, for a state inspection. We will keep coming back. Chris always takes care of us. Professional, knowledgeable, and always respectful.We have had some bad experiences at other places, and working with Chris is a breath of fresh air. We will be back!
T. Barnett
a month ago
During the entire oil change a guy was on his phone and more interested in his phone conversation than doing his job. Don t go to this place.EDIT: this was my first time visiting and it wasn t fast or friendly. They were out of regular oil and didn t show me my oil levels, do the fluid check or check my tires until I asked ( and they still didn t check my tires). The mechanic tried to sell me on services after I told him TWICE I already had them done elsewhere. Not to mention the oil they poured came from who knows where as it was in a plastic white container. I was one of 2 cars at the location and it took well over 15 minutes to get my oil changed on my lunch break. For a place advertising 10 minute oil changes you fell short. I know everyone is doing the best they can, but I want what you advertise and I want what I pay for. Do better.
Lupe Serrano
a month ago
Alex and Chris and there was another gentleman that I didn't get his name but they served my car fast, and they were friendly and very professional. I went on 2/23/24 around 4:30. This crew was awesome and amazing.
Ta'Dren Joseph
3 months ago
The best take 5 I have been to. I had an oil leak after visiting another (non take 5) lube shop. I took it there and the team was able to point out the issue and explain what caused the leak. They even checked my oil level to make sure I didn t lose any oil. Extremely professional team. Highly recommend this location!
Jen Hayes
a month ago
First time and certainly not my last time! Super friendly staff, great service and they went above and beyond servicing other than what I asked for initially. Highly recommend!
Jodi Adams
a month ago
Josh was awesome. I was full of worry regarding my oil level and tire pressure. He checked both (oil fine) and took time to teach and explain. I drove in a nervous wreck and left minutes later with the weight of the world off my shoulders. Thank you, Josh, for that "I Care" moment.
Ashley Yo!
2 months ago
***UPDATE***Reached out to the email below to resolve the issue and received no response. Customer service is not a priority for this business as you can see from the many 1 star review. Go somewhere else. You've been warned. Stopped by after a great day at the office & was greeted by a guy in the bay. I explained I needed an oil change. Shortly after the rudest technician popped up to inform me they didn't have a filter for my vehicle and could not change my oil until possibly Friday. He was so zesty & projected such a negative attitude & acted like it was my fault they ran out of the filters for my vehicle. Sheesh! Had I not been so cheery before I arrived, he would have ruined my day. This is the 2nd Take 5 location I will never return to. Experiencing terrible customer service from multiple locations let's me know this is an issue that needs to be addressed at the corporate level. Before I am ever treated like my money doesn't spend or I am inferior, I will take my business elsewhere.
Angel Denman
4 months ago
Speedy service and helpful staff. I went here to get my oil changed, and I mentioned to our tech Joshua that the front ac/heat in my Durango wasn't blowing. He checked the filter, which needed to be replaced, but the best part was he was able to dislodge whatever was blocking my blower motor. My ac is working perfectly now! He saved me money and a trip to the mechanic. This is above and beyond customer service. Thank you Joshua! I love this place.
Rachel G
4 months ago
They changed my cabin filter which had only been changed like once in the 10 years that I have owned it. I have had it at other Take 5 shops before. Thank you to this team I am breathing fresh air! Thank you Josh, Brandon, and the other 2 guys that helped with the Ford! I greatly appreciate all 4 of you at the N. Fry Rd shop!
Ashley O
6 days ago
The price of oil changes is out of this world anymore (*generally speaking*). Nonetheless, the service here is outstanding and quick, like advertised.
Irma Longoria
2 weeks ago
Take 5 on Fry Rd. Us AWESOME! All the young men were so polite, friendly and helpful! Definitely going back there for our next oil change!! Thank you all.
Nauman Nazir
6 months ago
Worse place. Twice they messed up inspection report by putting wrong mileage. Car have 63k miles on odometer but they put 163k miles in inspection report. Now I can t get it done title transfer & Carfax says 163k all messed up. That s second time they fked up. First time they hit my car front bumper car during pulling in for oil change & twice they messed up inspection mileage.. They r very unprofessional
Diana Martinez (Diana M.)
a week ago
Great service and customer service! This is my favorite location. I m in and out in no time and the guys are friendly and helpful.
Given2Fly
3 months ago
So, my son was visiting after his deployment from Saudi Arabia and needed an oil change before driving back to California, and we went here. He just called me yesterday that his vehicle was knocking & smoking. He took it to get checked and his local oil change place said that he didn't have a drain plug. His vehicle had been running without oil for a couple days. Well, he just called this location to get information on trying to file a complaint and whomever answered the phone hung up on him. He's called corporate and their complaints number, but no answer. Be rest assured, Take5 will be receiving a lawsuit soon!
Daniel Visconti
a month ago
DO NOT GO HERE. They stripped out the drain plug on my wife's car and I had to pay $800 to replace her oil pan. Take 5 still hasn't made it right and paid for it. Do not take your car to any Take 5 location especially this one. They hire inexperienced kids who don't know what they are doing.
cat marrocelli
2 months ago
The techs were polite and thorough. I went in to have my fluids checked and tire pressure checked. I asked them to check my filters and had them replaced.Very pleased with the professionalism
Laurie Akins
3 months ago
Very unprofessional. 2 years in a row they said couldn't check tire pressure because it was broken. They didn't check any other fluids until I asked them to. After it had already passed the Inspection, the guy who changed my oil said there was a problem with check engine light, I told him to get his hands out of my car. I turned the car off and turned on again, the check engine light never came on. I have used this location for 6 yrs. I will never go back.
Alexander Romero
2 months ago
Came to get an oil change and was one of two cars there. I was told to give them a minute as all 3 went over to do an oil change on another car. After waiting nearly 20 mins another car pulled in and they popped the hood and started working on theirs nearly immediately.Working on a time crunch, this place really upset me because that's time I could have used elsewhere.Won't be coming back
David Oliveras
2 weeks ago
Professional friendly and quick service at this location. I will be returning. I highly recommend these guys. Good job!
Leo Traslavi�a
5 months ago
Highly recommended!! All the crew was fast and quick, they also give you cold water!! They did a really good job with my car, they make sure the filters for the cabin was ok also
Angela quinn
7 months ago
First time using a Take 5 facility, and first time at this location. Joshua was super welcoming,friendly and professional. The whole process was painless, and that's a plus! Very grateful for the cold water bottle given at time of arrival, especially in this gnarly heat. The military discount is another plus.All in all, it was a good first time experience. The kindness and demeanor of this young man made it 100 times better! I don't live in that city so I hope other locations are just as excellent as this one.Service: Oil change
Sun Shine
a month ago
Everyone was very nice , knowledgeable and professional. They took care of everything and had me out of there very quickly
Eva Patterson
a month ago
The easy of the Vehicle Inspection Service was coupled with a professional service staff who greeted me politely and took care of my vehicle.
Ofelia Contreras
a month ago
Only place i fet my oil and inspection done since u moved here to Katy areas. they are quick and reliable great place to get it all done. Thanka y'all
Kerry Divinagracia
4 months ago
Great employees very helpful and friendly. Took my old inspection sticker off the windshield and cleaned the glass. Put my new inspection sticker on. Had them top off everything and put air in my tires.Service: TiresService: Tires
Nadlyn Kearney
2 months ago
The associates at the location were informative, courteous and friendly. My associate explained everything and made suggestions for additional services for my next oil change
Brandy Campbell
5 months ago
I went to have my car inspected and although this shop was EXTREMELY busy, they were quick and efficient as well as courteous.Take 5, get your people some help - they are working their butts off to handle the influx of cars with limited staff.