Rock Chip USA

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dub MR
5 months ago
Javier did an great job. Very professional and knowledgeable. He explained the repair process and was able to fix my windshield and left it almost unnoticeable. He serviced my vehicle at home. They are now a mobile team and they drive to you. My recommendation is to keep this number in your contact list and send the number a text message with a picture of the windshield chip and they will work with you to schedule and appointment and get your windshield back to work without the risk of getting cracked.

  Cathy Walker
5 months ago
The guy came to my work. Very nice gentleman. Very thorough about my window. Asked if I had any questions. I used to go to them whenever they had the tent on 1463. They had to shut that one down due to construction. They are now mobile. My boyfriend's car only has liability that's why I had to call them.

  Mai Tahtawi
8 months ago
They reasonably priced compared to others very responsive they came on the same day and did a great job!I recommend

  Mark Eley
3 months ago
Professional and great job. I recommend these guys - they did work that the other people I tried simply dismissed as too difficult as they wanted to seek me a new screen. Try these folks first.

  Doug Goehry
a year ago
The tech Javier was responsive, courteous, and proficient. Sent him a photo of what needed to be fixed, and he came out to my house promptly at the agreed upon time. He was finished in about 20 minutes with the repair and didn t cut corners. It was like having a cousin who is really good with glass repair and will drop anything to come help you out for a reasonable charge. Would highly recommend.Service: Auto windshield repair

  Carlos Baez
8 months ago
Mr Javier Garza was a great technician he explained to me about the chip in the glass and arrived on time keep me informed on he's eta all around great guy. My wife also got a big size chip on her windshield that week and Mr Javier took care of that over all I would use this company great service and great price. Thanks

  Linda Schacht
10 months ago
Great company. Quick, easy to work with. Best price quote. I ve used them previously and was not disappointed when I used them again for the third time. My go to windshield repair guys. Javier is wonderful and does excellent work.

  Tony Marino
a year ago
This was a great experience... Same day! They Came to my house... Fast quick and a fair price... 2 chips and less than $100.Service: Auto windshield repairService: Auto windshield repair

  Michael S
2 years ago
I had a great experience there after suffering a large rock on the freeway. Had three repairs made for less than half of other quotes. Those other quotes included waiting over a month for an appointment. Here, I was seen immediately by a very courteous tech. Was in and out in less than 20 minutes.

  Marissa Pi
9 months ago
Javier was extremely professional and did an amazing job at fixing my windshield! Highly recommend this place!

  Traci Newnham
4 years ago
Super quick! Super nice! By the time I got my insurance company on the phone and the claim filed Jon was finished and he received what he need from the insurance company and I was on my way. I did not have to pay anything and there will be no increase in my insurance premiums. It all took less than 15 minutes!

  Ur G
4 years ago
James was extremely polite. Informative and great to be around during the repair. excellent focus on customer service. Rare in this age of folks not caringThanks for your service and will promote you and your business within my firethorne neighborhood and my jobs friends and family. You have earned future business !!!

  Britany Mitchell
a year ago
Scam artist. Make sure your work is complete before paying. They like to make you pay before completing the work. They will tell you that it has to cure and takes a week. They lie and are totally dishonest. Don t take your car to some low end shop on the side of the road.

  Anushil Rai
6 years ago
I had a crack repaired by them. They provide amazing service. The best service for windshield repair in Houston area with a very reasonable price. They came at the exact time of the appointment, finished the job quickly with absolute perfection. I would recommend them for any type of windshield services.

  Ryan Hoffman
4 years ago
Went to the location off Katy Freeway, had a fairly large chip. Javier Rodriguez did a excellent job and saved me several hundred dollars versus having to get a new windshield. Highly recommend!!!

  Letitia Clay
4 years ago
I received extraordinary service from Jason at the I-10 and Fry location. I would recommend this excellent service to any and everyone. The consideration, time, politeness, knowledge, and good sense of humor was all appreciated. Thank you!

  Travis Stroud
4 years ago
Had to get my convertibles windshield replaced. All other places sounded unsure and were all over the place about cost and ability to even get the windshield, let alone install it as convertible windshields are no easy task. Technician was extremely meticulous with over 15 years of experience under his belt. Even added some repairs to where the factory messed up. Cost was high for parts, as I only wanted premium European glass and they only use premium high grade glue, but was great deal on labor. They did an amazing job, no broken tabs, lost screws, missing pieces, that you usually end up with after car repairs with dismantling. Everything put back together was flush and solid and symmetrically perfect. Would HIGHLY advise going to them if you are looking for very highend quality work at a slightly higher price than the much worse cheapy low skilled places out there.Just remember you get what you pay for.

  Jerilyn Munoz
4 years ago
Horrible service and lies after lies!Stopped by and an Eli told my husband and I that if our insurance didn t cover it, he will do the chips on my husbands car and my car all for a set price of $55.He even said he would go to our home.The day he was supposed to come (last Thursday) he didn t come nor call.I went to work late because he was going to come in the morning.Then my husband leaves him a message and he finally calls back the next day and said I accidentally saved your wife s phone number wrong in my phone. I gave this guy my business card which he should have saved.We decided to give him another chance andthen he said I will go to your house next Saturday to do it at 9am. Saturday came and just to ensure we were not going to waste anyone s time, my husband texted him around 8:45am and asks just to make sure you are still coming at 9? He said yes.My husband proceeded to ask him just to make sure, it will be all the window chips on my vehicle and one for my wife for $55 like you said last week correct? He then said no that s not what I said. He ended up changing the price!We rearranged our whole weekend to accommodate him all for nothing...again.What a bunch of lies this kid told us.Terrible customer service and a waste of damn time!I will ensure that none of my friends go to these people as our neighborhood belongs to a huge community forum which we share and help each other with recommendations and this will definitely be something I will speak loudly on!

  LalitoMX
4 years ago
Javier Rodriguez from RockChip USA was very helpful describing to me the process and what all he would be doing to repair a crack what was growing on my windshield very respectful did an awesome job I would definitely come back and or recommend this young man.

  Michael Martin
9 months ago
Brilliant Job. The rock chip was in a problematic area close to the base of the windshield but it's sealed up & barely visible now.

  Abbie stanley
5 years ago
Came to my house and only took about 30-45 min to fix 4 chips in our windsheild! Will def use them again! Very satisfied

  Colleen Colmenares
4 years ago
James at 1463 was not only polite but also provided great customer service. Quick and professional. Thank you for making my day a little better!

  Rix350
4 years ago
Javier Rodriguez w / Rock chip USA did a great job. Cost efficient solution and did it quickly. Many Thanks!

  Nick DeKeyser
6 years ago
Very easy, scheduled an appointment and the next day they came to me and fixed my window. Couldn't ask for better service.

  Brittany Hayden
6 years ago
Used them for a windshield repair and it was faster than I thought. Their staff was professional and courteous. Will definitely use them again.

  Joe Ordonez
4 years ago
Excellent service! they came to my house and repairs were done fast.

  Chrtopher M.
10 months ago
Guy didn't want to take the time to run my insurance, he just wanted the payment.

  Roxanne Lerios
4 years ago
Great and fast service! James, at the Fry Road location, did a great job on our windshield repair!

  Dana Porter
6 years ago
Great customer service! Repair tech was very polite, clean and quick! Highly recommended!

  K B
5 years ago
Great service. Fast, friendly and convenient (came to my house). Definitely recommend.