Auto Care USA 6

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Moments With Melanie
3 months ago
Terrence and the crew at Auto Care USA do an outstanding job of communicating what needs to be done to the car, and following through in a professional manner. They are also conservative in keeping a watch on issues that are not critical and they are honest in recommending only what truly needs to be done. I only wish I had found them sooner and stopped wasting money on the dealership s inflated prices. Happy I made the change.

  Mohammed
2 months ago
Terry was on top of my inquiry. They finish my car repair without any hassle. Ask for Tony to do your car repair and to provide you with a fair estimate. Awesome mechanic and honest!!!Also, Their work comes with 24 months or 24k miles warranty.

  Edson Muraira
a month ago
Terrence and his mechanics at AUTO CARE USA # 6 were friendly, helpful and knowledgeable. Terrence explained the whole process in what was necessary to be done to my HYUNDAI HYBRID IONIQ. Great work was done on my car with fair price for the services that the Hybrid car needed.Another shop told me that I need to replace all the hybrid batteries and even the dealear told me that they need to replace the whole transmission. $$$$ Others gave up or don't even mess with the Hybrids because they are afraid of those.I will be coming here for all my car needs and I highly recommend Auto Care USA # 6 to friends, family and anybody else.

  jess Z
a year ago
I have always gone there for oil change, no complaints whatsoever. I had good impression with the staff- professional and delivered quick service.Recently I bumped my side mirror when backing out my garage and causing the mirror shell and mirror itself to fall off, but nothing was broken. The shell had no damage, mirror was not shattered, and the strip light was also not broken. I took my car to this shop this Friday, they immediately looked at it and said I need a full assemble for passenger side mirror, and went ahead cutting off the two cords to prevent scratch on my car since the shell and mirror were hanging out. They quoted me $2800 the next daytook my car for another look and was told all parts are not broken, no need to replace or a new assemble. Just need to reattach them. What I also learned later is that they could have just unplugged the parts instead of cutting them. I had full trust going in there because I trusted them and wanted to support local businesses. I am not a car pro by any kind and I would expect them to take a look and provide expertise with honesty. Not just ripping people off for a full assemble when there s no need. Very disappointed in the service I got and I will not recommend this place.

  Dan Klawer
a month ago
I love coming to these guys. Always reasonable prices. Always honest and fair. Terrence calls and advises what I need and don't need to do and I never feel like I am getting an upsell. This is everything you are looking for in a mechanic.

  Stella H
4 months ago
Brake and clutch fluid replacement on my Morgan Plus 8. Friendly and fast service. Fair prices. Great neighborhood garage. Would recommend.

  Szilvia Stone
3 months ago
I go to this place for many years and I have to say they are the best. They are honest and do not push you to get work done not necessary or can wait. Prices can be high for certain things however the quality of work and customer service deserves it. I can only recommend them!

  Louise Parry
a month ago
Terrence is very knowledgeable and kept me updated on the service of my vehicle. I cannot recommend them highly enough. Great communication and customer service.

  Trey Washington
4 months ago
Great service 100 would recommend. I brought my 2014 porche cayenne as I had received a check engine and they were very kind and knowledgeable. They work hard on fixing my issue and my vehicle drives better than ever!

  Faruk Bhagani
3 weeks ago
Have a classic Camaro, Terence and the team have done a great job of keeping her running for me! Glad to find technicians nearby who can maintain a classic!

  Sheila D P Miller
8 months ago
I took my 2007 Mitsubishi truck in to get the yearly inspection sticker. The check engine light was on and I needed to find out why. The employees at Auto Care USA didn t stop until they figured out and corrected the problems. The were able to think outside the box and worked hard to get the needed parts and installed them in a timely manner. I ve taken my truck to the dealership and have been told that they couldn t fix the problem. Auto Care USA always goes above and beyond to make sure that customers are satisfied!!

  Jake Cullins
8 months ago
We have used this service ever since they opened this location. They will tell you what repairs need to be done without pressuring you to get the work done. Repairs have always been completed satisfactorily and in a timely manor. I would highly recommend them to take care of your vehicle.

  Louise Moreno
7 months ago
I recently moved from Colorado and a few neighbors recommended this Auto Center.I have experienced excellent customer service, successful repairs and even better follow up!Very trustworthy and will definitely use them in the future.

  Kim Gray
5 months ago
Got me a tow on short notice and took care of my car as soon as it came in. Fast, efficient, courteous and reasonably priced.

  J Young
a year ago
I took my vehicle to auto care USA, thinking there was one problem, however, it turned out. I had a major problem that would ve destroyed the vehicle. Terrence, the manager advised me not to drive it as I could destroy the transmission. They gave me a ride home, serviced my vehicle, picked me up and brought me back to the shop and gave me a great price on my repair. They were thorough, honest, fast and easy to work with. They have earned my business again if ever needed! Before you get your car fixed, anywhere else, check them out!

  Cunwei Fan
8 months ago
The service is pretty quick. I replaced my brake pad and the brake system there. It is the same day service. Friendly staff and even extended their office time to return my car on the same day. The price is a little high but the service deserves it.

  David MacLellan
9 months ago
I brought my 2012 Ford Expedition in for a/c work. Manager explained what was wrong and what they were going to do. Picked it up a couple of hours later with it blowing cool air. Has been working now for almost two months with no issues. Would highly recommend this place.

  Alexis K
8 months ago
Came here a couple weeks ago for a loud noise I heard on my vehicle. Aaron and the team were able to help me with my vehicle and even let me use the loaner car while they had my vehicle for repairs. Would definitely recommend to anyone in the area they re a great help and honest.

  Angel Gutierrez
a year ago
Went in for an oil leak and they helped me out, very efficiently and hassle-free. Terrence was very helpful and straightforward. Coming back again!

  Oran Hartwell
6 months ago
I always thought a car repair shop and honesty was an oxymoron. This place has repeatedly surprised me with good repairs, a minimalist approach and no notable upsell. Thanks again.

  Reina Del Carmen
9 months ago
These kind men fixed the AC in my mini cooper in 1 day! Ac has been cooling great now for >1 week. Grateful for their help. The staff were helpful in explaining what was needed without any pressure

  Damu Gudala
5 months ago
The technicians are very knowledgeable and skilled. I ve been using their services for the past 10-Years and I am very Happy. Happy to recommend everyone.

  Amee Nelson
9 months ago
They were able to take care of some odds and ends on my husband's truck. The tail gate latch was nearly impossible to open and one of the running boards had come unsnapped and was looking like it might fall off. They fixed the latch and snapped the panel back into place as well as checking the AC and an inspection.On the other hand, my mother needed to take her Jeep in three time to ultimately get her AC fixed. It would work for a week or so before some additional problem would surface. Could be a poor coincidence, but it did get a little expensive at about $800 per visit (though they gave her a deal on the last one, I think it was discounted to $500).

  Scott Cook
9 months ago
Good price and good service. Great for basic mechanic work, whether an oil change, state inspection, timing belt change, etc. Open reasonable hours, Mon-Sat. Plus they're local in Katy.

  richard bourk
8 months ago
Great shop. The work and the customer service is top notch.Terrence is very professional and straight forward.I HIGHLY recommend this for your auto repair

  Mikala Reed
a year ago
Amazing service by Richard and his crew! I am new to Texas and was in search for a new mechanic and he was extremely accommodating and went above and beyond with everything I needed before and during my service. Richard has a forever customer in me and I will be recommending him to everyone I know! Thank you so much!

  Beth Hays
7 months ago
Love coming here. Trust them with all our vehicles! Great service and pricing is competitive.

  Jason Perdue
3 months ago
I like how they follow-up with you. Via text message about maintenance reminders and checking in on your vehicle.

  Faith Baldwin
a year ago
I had a wonderful experiance with an employee, Terrance. He was very professional and ensured trust with the work I had done on my car. I will definitely be returning!

  Mishal Khalil
11 months ago
The only place i fix my cars at. Everyone there is experienced, trustworthy, and they genuinely want to help you as much as they can.HIGHLY RECOMMENDED