Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
deependablereviews
8 months ago
Nice Loves with plenty of parking and Tesla charging stations. They have a nice selection of energy drinks as well. The birds wondering around the pumps are pretty aggressive so watch out.
Caitlin Holstein
a month ago
I have to say, I was here, over night on the 27th and most of the day on the 28th. The employees, that were working at the loves and the Carl's, all deserve a raise or recognition for their hospitality! I didn't have one rude conversation with any of them there was no judgement , " having to stay there for about 24hrs for a ride and had no charger or anything besides the clothes on my back an a dead phone " thanks yall! For everything!
Sara Williams
3 weeks ago
Robert Guthry went above and beyond service! I was driving from Austin to Dallas and my engine light started going off on Easter Sunday. I git scared and he looked at my car right there in the parking lot to check if it was safe to drive my car. It was. Talk about peace of mind! Thank you Robert! You are a rock star.
Lauren Wolters
6 months ago
Dog park needs to be cleaned because not everyone cleans up after their pet apparently, but we still appreciated having it! Always a good experience at Loves!
Tommy Lee
a year ago
Extra clean shopHere are some amenities:Tesla charging stationDog parkWaste Dump areaPropane refill stationPropane tank exchangeDrive Thru Carl's JrIce is availableAir and water available
Boots Transport LLC (Boots 112)
2 years ago
I like stopping here to rest . Inside staff is nice and friendly.Driver's sometimes complain not enough parking.. This place has parking but like everything else depends what time you get here or anywhere.My dislike is the fuel island are always a mess. Dirty pumps, hardly any squeezes to clean the windows.
Julia DeWitt
6 months ago
Very clean restrooms and great breakfast tacos! Cute souvenirs for travelers as well. Thanks
Jason Bloomer
a year ago
They don't check dates on their food. I just purchased 2 old Wisconsin smoke stacks and they have been expired for over 9 months. The sell by date was 04/06/2022 on both packages. Today is 01/03/2023, if I get food poisoning and I can't drive my truck because I ate half of one of them, they are getting sued. The management is supposed to check the dates and throw out anything that is expired. But obviously they aren't doing their job if they have food in their shelves that's been expired for over 9 months.
Chris Sumrall
4 months ago
This place needs better management when it come to making drivers move off the fuel island. Called inside twice and still sat there 40 minutes and I just left. They need to start booting there tails and they would stop. I will be calling corporate Monday morning.
Labi XL
8 months ago
This is one of worse Love's i ever stopped in 9 years of driving ..Costumer Service ZeroEmployees full of bad additudeScreaming like mentally sickIdk im speechlessP.s the black lady employee was screaming at white costumers but smiling at black ones .. very racist person .. omgWill never ever stop by at Loves Italy , TX
iki gai
9 months ago
This location needs to revamp its laundry facility. As a multi-million dollar store, it should be given the resources neccessary to provide washers and dryers that have digital payment options. Management is unable to provide change to customers to facilitate its use.The staff at this location are hard working, and the restrooms are clean. Coffee was fresh and everything was in stock. Parking is ample, but busy, and there's a good bbq place across the street.
WhiskeyThrottle
11 months ago
I can not say enough about how great the mechanics at this Loves are. J. Chambers is the Fn guy to get you taken care of along with the two others that were working on 4/23 around 8pm. Replaced 2 inside tandems in less than an hour. I will always stop at this loves when the plan brings me by. The store is well stocked, all fuel pumps work, and the showers were on point. If I could give 11 stars I would. Probably top 5 Loves in the country, definitely the best mechanics by far. Thanks again J Chambers and crew!
Monica Acosta-Zamora
a year ago
It has a variety of different types of food, and the staff is very cordial. Coffee (very good and fresh), different cold drinks, and food items. I really enjoyed going there because I remembered the LOVE'S from my childhood. The bathrooms are clean and you can't beat that with a stick!
Deb GarY
a month ago
They didn't have big red soda. Loves always has big red in Texas.
Angie B
5 months ago
Clean store, restrooms and showers. Very friendly staff. More professional parking is desperately needed at this location!
Ronald McAllister
6 months ago
Google should have a review of google. As with this review request. I have no idea which Loves this is. I visit 1 to 3 Loves daily, and google doesn't show which one this is. However, if it's a Loves, it's got to be good.
Candan Ergun
a year ago
Clean store great customer service like it
Ghost Rider74
4 years ago
They dont have enough truck paking... And they have small Bathrooms...the fuel illes is not big at all... When you pull in your but will be out in the road.
Julie Black
a year ago
Always liked the Italy trucks stops. Always a stop on my way to & from Dallas. This loves is well maintained, managed, decent parking (both big rig & four wheeler). The staff were friendly and from what I could tell very patient with a very trying customer that wasn't being very professional towards them for not very good reasons. So their customer service is on point.They had alot of hot food out, clean eating areas and roller machines etc.
Sanjarbek Murodullaev
10 months ago
African-American Lady in front desk of fuel island is not behaved well and she is bringing shame to one of the best business across the US. Business owner, if you reading this, know that, with these type of people, you loose your customers, effort, and degrade Loves Truck Stop. Instead of showing great customer service, she is here only to destroy the truckers mood. Poor lady(((
Nur D
2 years ago
She's very very "clever" and rude. Others listen her, possible afraid her (possible she'll start tolking about blm )))))). Here atmosphere so tensely.
Aj Saunders (BoomBoom)
9 months ago
The cashier at the love driver side was excellent but the restaurant here Hardee's or Carl's Jr everyone in college their customer service sucks they're very unhappy they uniforms look disgusting the district manager really needs to get this place in order especially with customer service drivers and customers do not want to come to a restaurant and deal with negative energy please train your people to be positive if they do not like the food industry or the job that you're doing they need to go somewhere else
Tawni Kofler
2 years ago
We went slightly out of our way to this loves for use of the dump station. After paying, we were directed to 3 different people, with each one telling us the next was the person who could help unlock the port so that we could dump. We waited over 40 minutes for them to send someone out to assist, then went in again and found the manager, Joe. He came out and had no idea what the combination to the lock was. He messed around with it for a bit, and had to go call around to find out the combo. About 20 additional minutes before we were able to even start dumping. This exact scenario happened in January at a Loves in Lubbock, pertaining to buying propane. Loves employees should be equipped with the knowledge they need in order to execute services that they proudly advertise. Very disappointed, and way too long of a detour.
abhishek chatrath
11 months ago
Good location but cashier(African-American) so rude, 23 April 7:40 pm at trucker entrance side. Please if you can t smile at customer at-least don t talk rudely with them.
Gurpreet Bhullar
a year ago
I love this place and always park here,all staff is really good except one black lady(not be racist i don't know her name ),she is very rude and arrogant, she is only negative vibe over there rest all is good. she works in morning shift and she will spoil your morning drivers
KaCee Dobbins
2 years ago
I think this is the first time I've given a 1-star, but it's necessary. On June 21,2021 , I was racially profiled at this location. I stopped here to get gas on my way to Austin and went inside to use the restroom. As I washed my hands, two employees came into the bathroom in a huff slamming open each stall door. I didn't think anything of it other than "maybe one of them left their phone in the stall".I left the store and headed to the car , where I put on my sunglasses. Two of the store's employees (the same two from the bathroom) came rushing outside yelling at me asking if I paid for my sunglasses. I answered " Yeah, when i bought them." And then the leader of the duo started yelling at me saying they had me on video stealing the sunglasses. I told them I'd love to see the video and that I doubt they sold my octagonal reflective sunglasses.I followed them inside to see the video (which they couldn't show me) and she went to the sunglass rack frantically trying to find the same glasses as mine (they don't sale anything near even similar). As she was looking , another employee came behind me yelling at me (AGAIN!) saying they had video of me walking past the sunglasses area and stealing the glasses. Mind you, this was a 6'2+ 260lb male yelling at me trying to intimidate me a 5'1 130 lb woman.The female employee never found the glasses they sold that "looked" like mine, so I left. I was only able to put in a complaint about 1 employee because that was the only name i was able to get.With that said, I don't ever plan step into this gas station again and have warned all of my friends of color of the witch hunt and intimidation I dealt with at this location.
Tiffany Nguyen
6 months ago
The water here in the summer is burning hot, it's hard to shower because they don't care enough to turn off the hot water
A. J.
a year ago
Facility was standing with zero coffee creamer in sight, such a sad day. If you like your coffee dark, you re in luck, stop and enjoy!P. S. four wheelers (people) bring your own coffee creamer; unless you re a trucker that carries their own creamer in the truck, enjoy!
Candi Dahn
3 years ago
Walked in and noticed right away how clean it smelled and looked. Restroom was spotless. Finally had rollergrill back out and everything looked fresh and amazing. We ate at Carl Jrs the food was super fresh and staff was amazing. Really impressed with this loves. Manager needs a raise
Enzo Guy
8 months ago
Seems like no matter where you park now, the trucks from Mexico block you in any day of the week. This problem has only gotten worse over the past few years. They need a security guard or something to keep these guys from just parking anywhere