David McDavid Collision Center Honda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kylie Lucas
2 weeks ago
I took my dodge to David McDavid Collision Center after a rear- ended accident. Jarvis helped make the experience smooth from start to finish. The front desk was very welcoming when I came to drop off my car. Jarvis walked out with me to examine the damage and take notes. Throughout the entire time they had my car, I was constantly being informed of the progress every couple of days. When my car was ready, Aris walked me through all the repairs and showed me what all was fixed. I am very grateful for the team doing such a great job on my car and keeping me informed. Very professional and efficient.

  Elizabeth Pena
a month ago
I took my car to David McDavid Collision Center because I needed my car fixed right. Troy was my repair planner and he walked me through the whole process informing me on exactly what needs to be done on my car. I would receive weekly text messages with progress updates. When my car was finally finished Troy explained that with me too. Customer service was outstanding & the collision center worked with Enterprise for pickup and drop off for my rental. I m very impressed with the quality of work done to my car and the professionalism received from Troy and the staff. Thank you

  Lisa Hang Nguyen
a month ago
David McDavid Collision Center in Irving did an excellent job repairing my car. I felt it looked even better than when I got it new. My husband and I joked, saying we can t believe it s the same car. They took great care of us and kept us updated on what was going on with our vehicle through email, texts and phone calls. I can t thank Jarvis, Lauren and team from front desk to repair technicians enough!!!

  Suku Kurien
2 months ago
David McDavid was easy to work with from the estimate to connecting with the insurance company. I had access to Todd via phone, email and text making it easy to communicate quickly. My car ended up taking an extra week and I was made aware rapidly so I could react. The quality of the work is also amazing. My car feels like nothing happened.

  Shana-Lee Scott
2 months ago
The David McDavid Collision Center Honda are amazing!! They provided real time updates to me about my car. They worked with my insurance company that I didn't have any hassle. Plus they gave me Enterprise number to get my rental set up. I will definitely recommend working with them.

  arcadia davis
2 months ago
Amanda at the front desk and Todd my service provider were amazing. My car looks brand new. Quality work is done here. Please don t hesitate to get repairs with David McDavid they will take good care of you!.

  Nahomi
5 months ago
They did amazing work with my car!!I got T-boned by someone about 2 months ago and now it seems like nothing ever happened! It looks practically flawless and just like how it did before the collision.Troy did an amazing job dealing with my million questions and answered every single one, he had great communication and was very knowledgeable in everything he was talking about. They let me know why the repairs were taking a bit longer than they thought, would constantly update me on when my car was being assessed, taken apart, put together, etc. Anytime i called, the girls up front were helpful and had great customer service. Overall, i had a great experience here!Service: Body & Trim

  Johnathan Williams
2 months ago
Had a small accident where a vehicle hit the side of my Honda. I went by David McDavid collision center for them to take a look at it and they said they would make it brand new. They handled all the insurance claim additions and turned out a great piece of art. Made my Honda back to new! Thank you for everything!

  Kimberly S
3 months ago
Jarvis and Amanda were very professional. Jarvis stayed in contact during the repairs and went out of his way to communicate with Honda North America regarding some warranty issue as well. Would definitely recommend

  MARCIA WEBSTER
a year ago
The body shop team did a very nice paint job on the hood of my black older 2006 Hummer H2 that needed a fresh coat of paint. It's a low miles extra vehicle that must have endured a lot of sun and the hood paint was oxidized. They repainted it in just a day or two and it looks brand new! I'll post pics as soon as I'm able. Excellent service and communications. A very talented team! Highly recommended!Service: Body & Trim

  Kevin McCormick
6 months ago
We took our car in after being in a collision that damaged the front quarter panel, hood, door, headlight, etc. David McDavid Collision Center was able to get our car in, get the parts need to repair and provided weekly sometimes multiple updates each week on the various phases of repair being completed. Once finished, the car looked brand new, no issues since completion. 3 weeks ago and very satisfied with the process. Highly recommend this business!!!Services: Steering & suspension repair, Painting, Electrical, Body & Trim

  Steve Anderson
a month ago
The service at the collision center at David McDavid dealership was awesome. They worked with me on options in fixing my car to how I wanted it with options and I was able to get it to how I wanted it. Thanks Aris.

  Robert Montalbo
2 years ago
I had a fender bender in my 2019 Honda Ridgeline. This happened in mid May. Around May 17th. I took my truck to this shop because I purchased it from David McDavid, with the lift kit and tires as shown in the photo. Amica has paid the claim for the work. Enterprise gave me a rental for a month. We are now going into month number 3 three and I am still without my Ridgeline. The story has been the electronics. These body shop professionals have not been able to calibrate the electronics back to factory standards. Every time I call to check on my truck I am told they are close but needs a little more time. I was even told the GM of the dealership was going to call me and it s been over a week.To say I am tired is a joke. 3 months and I m still waiting on my truck to be deliveredggggServices: Painting, Body & Trim, Welding

  Payal Meghani
2 months ago
Our experience here with McDavid Honda was great. All repairs were well taken care of and were updated every time. Very much satisfied with their services.

  Maria Pizzo
8 months ago
Great bddy shop! Service and body shop are both excellent. 2nd time using them. Especially after another dealership couldn't match my white finish.

  Henry L Franklin Jr
3 months ago
Friendly people kept me posted on the update for my car. They did a wonderful job repairing the damages that was done to the rear of my car. The only thing I wish is that they would have washed my car.

  Bre Sigwalt
8 months ago
Todd was absolutely amazing in the whole process of getting my car fixed up! Everyone at the shop is incredibly sweet and knowledgeable. I took my car in for a bunch of hail damage & cracked windshield. I got updates on my car along the way! The whole process was seamless. When I walked out to my car it reminded me of the first day I bought it it looks flawless. If I ever need anything in the future I will be returning here. Thank you all so so much for the hard work you do!!Services: Painting, Body & Trim

  Ele Mandefu
2 months ago
Took my car in to get fixed from a hit and run accident and the car looks straight from factory. I m very satisfied with the job that was done. Got constant updates throughout the whole process while my car was getting fixed.

  Rohan George Iype
7 months ago
My experience with McDavid Collision Center has been extremely disappointing. It has now been over 5 weeks, and my car is still not ready. The most frustrating part is that they keep telling me it s in the final process without any concrete updates.The lack of communication and transparency about the delays has been a major letdown. I understand that repairs can take time, but I expected better from a reputable establishment like David McDavid Collision Center. This prolonged wait has inconvenienced me greatly, and I hope they improve their customer service and timelines in the future.Services: Painting, Body & Trim

  MrStephen092
2 months ago
1. They were polite during the entire process.2. They gave regular updates during the repair process.3. When I called to ask about an approximate date that the repair may be finished, they got me in contact with people who could give me an answer.

  Daniel Cantu
7 months ago
My car was in the shop for over 2 months, and during that time I received little to no communication on how my car was doing. Was given the run around when I tried calling, My collision specialist Troy who was never available, person who answered the phone always said they would make a note to call back but never received a call back. So he either didn t receive the message or ignored it. So I gave up and went in person once after so long. An inconvenience since I don't live in that city. Had to speak to the supervisor, Jarvis who seemed bothered by my complaint. but reassured I would be receiving communication here on out, lasted for a week, and went back to no communication until I had to reach out multiple times. Throughout this all I never received an apology or any sort of compensation. Y all seemed to have prioritized other cars over mine. It was very frustrating and so much more to say, but I think the moral of this story is that y'all take too many cars in for repairs and can't keep up. Which is caring more about profits than the customers you're serving. And I know I'm not alone in this situation. I hope y'all think twice on taking in too many cars at once in the future, seems to be overwhelming your staff.

  Zhanette Frederick
8 months ago
David McDavid Honda did a wonderful job on my vehicle. I was blown away with the customer service I received from Jarvis, Aris, and Lewis Hill. They kept me updated the entire time so I could give my insurance company and the rental company an idea of when the vehicle would be ready in order to return the rental. I highly recommend this Dealership if you need collision work done.

  Erik Marroquin
4 years ago
The customer service experience I dealt with here was by far the best I have ever experienced at any dealership/collision center! Immaculate service by Mr. Brendan Hinds and his crew, took care of me and my honda civic. Definitely recommend this place, very professional.

  Kristal
9 months ago
Jarvis is a God sent. Initially I didn t have the opportunity to work with him during my initial visit which was not the greatest experience but as soon as Jarvis discovered the ball had been dropped by one of his associates, he stopped at nothing to take an unsatisfactory experience into a 5 star one. His professionalism, commitment, and communication daily made me feel valued and certainly lived up to delivering exceptional customer service. There aren t enough words to convey my appreciation to Jarvis and his department. Thank you for taking care of my concerns and making me feel valued as a Honda customer.

 
10 months ago
I am really feel great my car repaired very well. It was 2022 hrv.They report every week what they are doing.Today I picked up my car and drive 60miles everything is perfectI know that I need to watch carefully at least one month.The handle was smooth weight balanced very well and inside parts repaired very wellThey said if something have problem, just visit here.They make me know that how to manage my car after the accident.Service: Body & Trim

  Erika Tabor
11 months ago
The entire team at David McDavid is awesome. They are friendly, helpful, and made the overall experience as smooth as possible. I used them to repair damage to my Camry and they did a great job. The manager, Jarvis, went above and beyond. I would and will recommend them to anyone.Service: Body & TrimService: Body & Trim

  Azul Muniz
2 months ago
David McDavid did amazing work on my car. Todd, in specific, kept me updated and answered any and all of my questions.

  Yolanda Roa
a month ago
Very professional staff. Aris was very helpful and explained all the details needed.The waiting area was great with plenty of snacks and drinks

  Jennifer Walls
3 months ago
If you ever need car repairs this is the place to go. Todd was very informative and knowledgeable. Highly recommend!

  Jay R.
4 years ago
Todd at the collision center was awesome, heard all my concerns answered all of my questions took care of all the comunications with the insurance company and pushed them allong to get everything done correctly, all the staff and manager were professional and welcoming will definitely return if I ever have any other issues or booboos on my Honda pilot again, turned out like nothing ever happend.