Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ezekiel Garcia
2 months ago
Booked a last minute appointment with them online. I walked and was immediately greeted, which is rare these days.My alignment was done promptly and efficiently. When they let me know my car was ready I was surprised at how fast it was done(20 minutes)!I can tell this location is under new management, they care about their customer service and their customers time. Highly recommended this location compared to others in the ATX area.
See Jackson
a week ago
I genuinely dislike going to auto shops and stores due to past experiences. However, I had a great experience with this location. Caleup was very informative and helpful. It s refreshing to have great encounters with honest people.
Kirsten Logiudice
a month ago
I hate going to car stores because I know nothing. I called NTB and they were able to get me within 30 minutes, took care of me as soon as I walked in. They were super honest, and did everything so fast. I wasn t in there for even an hour and they were done. The guys that helped me were so nice and helpful. It makes it so much easier, and I will definitely go back there for anything car needs!
Kimbro Cruz
6 days ago
Caleup and AB were awesome :) helped me get a tire same day. Great service from them both ! I appreciated the help explaining the differences in the tires and one that would match best with what I already have. 10/10
J L
a week ago
I rarely type up any reviews, but I felt compelled since last week I had an amazing experience at this location. In the past, I've used NTB in Hutto before, and my experiences have not always been that great. I swore myself I'd never come back. However, I was in a pinch for time last week and needed an alignment check, and after some time away from NTB, it's always fair to give 2nd chances. In the past, I was always dealing with what felt like a not-so-very-enthusiastic desk worker there at the front. (I've always found that the kind of attentiveness and kindness of the office personnel at these kinds of shops, the better the quality of the work by the techs.) However, last week, I was greeted by an upbeat and very kind/caring guy named Dallas. This was shocking to me, as this is not the norm for this location nor any alignment shop I know of. We struck up a nice conversation as the work was going on. I observed his kindness when dealing with potential clients on the phone as well. At the end, Dallas went way above and beyond in earning my trust, even allowing me to inspect the work, and that has won me over. If Dallas remains at this location, I will not go anywhere else.
Terry Williams
a month ago
Travis was the one working on the vehicles when I came to have a tire swap done. He was super helpful, very knowledgeable and even grabbed my attention to ask if I wanted a small part moved over as well. Travis was my only experience at this location, but he made sure not was a great one!
David Heineke
a month ago
Manager Howie went above and beyond to help me in my time of need. I had no spare tire and was stranded with a tire that couldn't take air 3 miles away until a tow truck got me here an hour past closing time. Howie confirmed over the phone he has the size of tire I needed in stock and kept the place open for me to get a new tire. Excellent customer service, highly recommended
Gary & Amber Caso
3 months ago
My tires have been making a noise for two days. I finally had some time to be able to take care of it, so I jumped online and was surprised to see that I was able to schedule a SAME DAY appointment that evening at my local NTB.I walked in, and within minutes they already had my car in the back checking it out for me.I appreciate their thoroughness in diagnosing my problem.When they came out to explain what was up, I was delightfully surprised to hear that they could take care of the problem in this same visit - and get this! For HALF the price I was quote by someone else.Howard - I told you this tonight, but I m gonna put it here too - you re an angel! Thank you! It s imperative to have my car working well, especially with the precious cargo I carry daily. You guys took care of me tonight, and as a result, took care of my family. Thank you again!
Teresa Maskunas
a month ago
My experience with NTB-Hutto was one of the best visits I ve had with them. Dallas and his team were very professional and handled all my needs promptly. There was no wait time. They completed all my repairs in less than an hour.T.M.Georgetown
Richard Blatt
4 weeks ago
I received both great service and communication from both employees Dallas and A.B. Thanks again for the appreciated deal. I will continue to have my car-related work done here. Thanks again.
Ryan Mudd
3 months ago
Came in to have my wife's battery checked. We were told it was bad. Terry got us right in noticed the tires were low and topped off the brake fluid and confirmed the battery is good! Awesome service! It's good to know that there are places that take care of their customers! Thank y'all!!
Carol Glona
3 weeks ago
Our experience was long, longer than we would have liked. Dropped off van at 9:30 am on a Saturday morning to put on 4 new tires, came out of the stall at 1:00 pm.
Luis Villafana
a month ago
Do not recommend.Charged me $225 for a bulb replacement and 2 windshield wipers.No help provided after reaching out to customer service. They charge for each item and overcharge for their service.
Brenda Martinez
2 months ago
I've been going to this location for years because it's right by my house. This is my first review, which I feel is overdue. I just went for an oil change, windshield wipers, fluid, etc. And remembered why I go here. I've seen the staff change a bit over the years, but my service always stays the same, and so I feel confident returning each time I need something. I would say they are the place to go in Hutto for sure. I always go to NTB, and I'm glad to have this one so close to me.
Leticia Vielma
2 weeks ago
Thank you AB for all your help and support with my car's needs and also to the tech who worked on my car from the back warehouse! Much Respect Guys! June is not too far away! As-salamu alaykum
Nikki Bradley
4 months ago
The service was GREAT today at NTB. I got there just before they were closing this evening, but everyone was very pleasant, especially Frank in the front office. They repaired my tire very quickly. I would definitely recommend them to others and will be going back in the future. :0)
Shoot Well
5 months ago
Exceptional customer service. I called the store around 6pm, I was needing tires on my trailer. (I had already called two other stores, and they had told me to come and see him the following day) He worked with me to get the best possible price, had me come in that same evening and was able to quickly get the tires installed and get me on my way, I understand the other stores that I had called could ve been really busy, but it was a nice experience to be told to come in that close to closing time and not feel you were not wanted.Thanks guys for a great experience
Arun Delacroix
2 months ago
I had a great experience with my VW at NTB. Dallas Walker helped me out and answered all of my questions. He went above and beyond by recommending how to better take care of my car in the future. I would highly recommend Dallas Walker and NTB for your automotive needs.
Greg W
4 months ago
I had a great experience at the NTB Hutto location. Terry went above & beyond to ensure that I received great service in a timely manner. I was in town for a short/defined period and needed to have work done on my vehicle. He made it happen.
Susan Roman
4 weeks ago
Great customer Service. They were fast and did make me wait. I will be coming back a lot more. I was not quoted $2000 like other places in town.
Liz Mendez
2 weeks ago
Dallas & Howard were awesome help today! Quick oil change & fixed my flat tire as well!
Jessica Monnich
3 months ago
Got my tires changed and oil done and then my daughter ran over one of the little kid s scooters. I ran back and Terry took a look at all the tires to make sure there was no damage, caught an error code for a different simple fix, got it taken care of. GREAT SERVICE!!
Emma Taylor
4 months ago
Had fantastic service getting my inspection done. Was completed in rapid time with great efficiency. Terri, Zach, and Jose s customer service was super friendly and they all got me in and out of the shop super fast!
Jediah Gonzalez
5 months ago
I have had to come twice to get tires repaired and they were professional and courteous. I got to them 30 minutes before closing and they helped me with a smile. They are honest and fair and truly care about their customers! I am so glad they are in Hutto!
Kirk Smith
5 months ago
Took vehicle in for possible tire repair as pressure sensor went off for passenger rear... Boom. Four different nails/staples in tire. Too close together and one near sidewall for them to repair and for keeping to feel safe having a less official shop repair anyway.Two new tires put on rear axle and they bagged the used driver rear for ne to have as a spare for the two front tires. Great service and quick.
Be Be
a month ago
5 star! I needed someone to assist with replace undercarriage clips that another business left off and Travis was willing to assist with no questions asked! Highly recommend
Steven Sirois
3 months ago
I had a valve stem go bad on my tire, went by 3 places, and this was the only one who would even see me at 4:00 on a Saturday, terry was amazing, got me in and out in a flash!! Awesome place, will definitely be back again, highly recommend!!!
dana shaughnessy
2 months ago
10/10 dallas has always been really great with explaining the issues i have with my subaru.Always quick and efficient when it comes to maintenence.
Darren Wolf
4 months ago
Terry and Zach were absolutely phenomenal. Amazing service. I showed up as a walk in and they had me in and out in no time. Would highly recommend this place for any service you need on you car.
Lori Corbett
4 months ago
Frank and the crew did a wonderful job at taking care of my tires!Friendly and honest service.Definitely 5 stars!