Eagle Towing & Wrecker Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff Hadlock
a week ago
I called up Eagle Towing in Hutto since they are close to my house and I needed a non-running project car towed from Round Rock to Hutto. I spoke to Stephanie on Monday 4/9 and set an appointment for Wednesday 4/10 to have it picked it up with a flatbed truck. As planned, Caden showed up and loaded up my car with ease. He delivered it to my house and was able to get it in to my garage as requested. It really could not have gone any better. Super happy with the end result, the price was very reasonable, and I appreciate Caden's work to get the car home safe and sound. I will use Eagle Towing again in the future for any towing needs and highly recommend them to any friends and family.

  Ruben O
3 months ago
We had to use Eagle Towing Services to take our vehicle to Thunder Road Paint & Body in Round Rock after I got into an accident. The guys showed up in minute's after Hutto PD called them. When they arrived at the site the guy's were very professional and polite. When they arrived at the body shop. They helped body shop owner move car to where it needed to be so that it could be work on because it was not drivable.We received a call from the owner of the body shop just ranting about their great customer service. In his word, " I've been in business for over 30 years and I've only had a hand full ever of times that towing company help me out the way the guy's helped me out with the vehicle. Most of the towing company just drop off vehicle off and leave. If the vehicle is undrivable they don't help assisting the body shops." Great Job Eagle Towing!

  Haythem Hammour
5 months ago
I locked my key in the car, they came super fast and got me back in no time. They were friendly and professional, and didn't charge me an arm and a leg. Highly recommend them!

  Milos S
4 months ago
RIP OFF, they charge 2 times for the same job, don t pay them until they re done. They will leave as soon as you pay them and make you call them again under the pretense that they ll come back they have another job to attend real quick and then charge you double after they come again for the same exact thing they could ve done from the 1st time.DO NOT RECOMMEND!TRUCKERS BEWARE!

  Garrett Coffin
6 months ago
My fiance was in an accident & I reached out to Eagle Towing & Wrecker Service. They were fantastic! Super responsive & at the site within minutes of my call, very professional! Just all around awsome people!! Thanks Trey & Brandon...I really appreciate y'all

  Danny Ohlson
5 months ago
This towing company is great. The office Team was thoroughly professional and Caiden , the driver, provided excellent customer service.Service: Car towingService: Car towing

  Chris K
a year ago
Eagle Towing was dispatched to pick up my truck after an accident. Mike was professional, patient, and courteous while moving my truck off the road. Office staff were professional and helpful when explaining that my truck had been moved to a different storage lot and how to claim personal belongings. If I am ever in need of towing services, Eagle Towing will be at the top of the list

  Christopher Blount
7 months ago
Driver (Trey I think) was awesome and knocked out job in 10 minutes. 2 stars for price though, $187 to put my car from the street into driveway.Service: Car towingService: Car towing

  Abe Mata
10 months ago
This is a great local towing place. Not only did they do the job on short notice, they were quick, and they were willing to accommodate my requests. The driver, Cayden (hope I spelled your name right buddy) was willing to go above and beyond his duties. The lady taking the phone call was pleasant and helpful when we were definitely in a bind. Thank you from the Cattail Cv family!!!Service: Car towing

  Nathan Roemer
10 months ago
Great company to call!!I was in a pinch and need my truck towed from north Austin to the south side. These guys did not mess around and were there with in the hour and got me where I need to be.I would like to thanks the ladies in the office for being so helpful and drives for the hard work.Service: Car towing

  Dean Doumbos
4 months ago
Tyrell, what an absolute star. Extremely knowledgeable and polite. He did an excellent job.

  Levi Jett
a year ago
Eagle Towing is always an absolute pleasure to deal with. Every time I call the office the ladies up there are always so polite and friendly. They go above and beyond to get me in and out of their impound lot in Hutto when I come to release a vehicle. Definitely one of my favorite towing companies to deal with when it comes to getting vehicles released. Thank you Eagle Towing!

  Brian Wilt
2 years ago
Eagle Towing provided an amazing experience! They arrived to the location in under an hour and they were very easy to work with. Kevin was very caring and professional. Kevin helping me out turned my day around. I couldn t have asked for better service. I would highly recommend Eagle Towing.Service: Car towingService: Car towing

  Mary Pihlak
2 years ago
Have used Eagle before and was very pleased but this time someone different (Woody) towed my pickup but he did not bring the key to the destination until 3 days later. I told him the specific person to whom he was to make the delivery. He failed to do this, and left the vehicle in the dealership parking lot. The staff had to hunt for it. Pathetic service. He was not worth the $20 tip.Service: Car towing

  Kip Harper
a year ago
Do not use them!!! They charged me $1500 for a 18 mile tow. Said there was a $1000 service fee just to come out after the tow was completed. Driver was rude and demanded payment via PayPal only, or he would impound my vehicle. Taking advantage of people in a already bad situation.

  Alex Argabright
3 years ago
My truck broke down and needed to be towed about 45 minutes to my mechanic. I called several local towing companies, and everyone else was telling me it would be a minimum of a two hour wait. Eagle Towing was onsite within 30 minutes, and their price was very competitive. I hope I never need to use them again, but I definitely would if I am unfortunate enough to need to.

  trtkabasnbi
2 years ago
Had my vehicle towed to Eagle Towing by the police to clear road after an accident on a Friday night.I called to retrieve my personal property from the vehicle the following morning. They said that had to happen between Monday and Friday. Monday rolls around and I call to find out only between 10am and 4pm. Show up right at 10 to find out you have to call an hour ahead (nobody bothered to mention). Up tho this point, a series of annoyances, but then I find out my hydraulic jack is missing. It was in the vehicle that evening and none of my windows were broken so it didn't fly out. I don't know exactly what happened, but my jack was in the truck on Friday and it was gone by Monday. They had control of my vehicle during that time period. I have filed a police report and will not do business with them given the choice.

  Mark Uz74
5 years ago
Had my truck spin off the freeway at 4 AM. Did a quick google search and found Eagle Towing & Recovery as they are open 24 hours. Gave them a call and provided my location. Mike came with the truck, very professional and took care of my truck. Eagle Towing is a great company and very responsive. I highly recommend them.

  Anthony Thompson
5 years ago
Blew out my tire and had a flat spare. I called, and they were backed up a couple of hours. When they learned that I had to wait with my car, they fit me in immediately. The service was prompt, friendly, and went above and beyond. They charged a fair rate, and removed fees for equipment that wasn't required. I highly recommend Eagle if you ever need it.

  Aujin� Burt
4 years ago
I needed my vehicle towed from a car dealership and I called ahead of time to set it up. Chad provided the services and he informed me when he was running late (which worked out because the dealership was having issues on their end), called when he arrived, and made it to the final destination before me. He was nice and professional the whole time, even though it was hot as all get out. Will most definitely use them again!

  Terel Williams
6 years ago
Absolutely the best tow service I've ever experienced!! Called this morning and they were out in minutes! Mr. Woody was super friendly and treated me with respect and great customer service! He didn't make me feel like I was just another job! He took a look at my vehicle and even gave me advise on what the problem was and the ins and outs of what I should expect to hear the mechanic to tell me. He gave me some knowledge about the problem so I wouldn't get "tech" talked into getting "a new engine". He had his "road dog" bunny with him that made the ride to shop a fun experience as well. Two thumbs up to Mr. Woody and bunny!! Please keep doing the right thing and providing great customer service because it's becoming a dinosaur.Recommend!!!!!

  Jorge Hernandez
a year ago
As a customer I won't be using their services anymore. This company overcharges and does not communicate FULL PRICES when scheduling service. So when it comes to paying they hit you with all these charges and then try to overcharge for things they did not do. When you bring it up to their attention they say the price is firm and then change it once they notice they have added charges for services not done. Then after they adjust the price they make it seem like they are doing you a favor when in fact they are just fixing the error, which i feel like was done on purpose but got called out on it so they had no choice but to make adjustments. BTW THEY CHARGE 350 AN HOUR WITH A TWO HOUR MINIMUM. I HAVE NEVER PAID THESE RIDICULOUS PRICES WITH OTHER COMPANIES. LOOK OUT PEOPLE

  Christopher West
8 months ago
I had my truck towed by the county every person I talk to over the phone was rude an disrespectful they told me a month ago my truck would be 1200 to get out I though about when I did get the money it would been to late I had to take off to get my stuff out my truck an now it s 1300 to get out if I would of known that I would of been got my truck back instead of helping me get my items they want my title what the hell I will be going to Persure legal action

  Kathryn Schroeder
5 years ago
Love love love Eagle Towing. I have a problem car that has needed to be towed frequently over the years and Eagle is always so polite, professional, and speedy. I haven't done any comparisons but I think their prices are really reasonable too. I wouldn't use any other towing company.

  John Alba
5 years ago
I called eagle towing 3 times in two days and they came through every time. From their dispatchers to drivers they are professionals and are the reason why they have such high marks. Did I mention they have military discount. Thank you eagle towing! I will be doing business with yall again! Charles thank you for your kind words!

  Vlad Poniatyshyn
5 months ago
Not professional workers, not polite. My recommendation change workers that picking up phone calls.

  The The Superman Superman
a year ago
Fast, friendly and fair price. I was able to get my car to my house very quickly. I still haven't gotten a call from the other guys.Service: Car towingService: Car towing

  Daveed Villalba
3 years ago
Trey was very helpful & punctual when he came to help me out. Eagle Towing is a running a very good company w/stand up employees. Thank you Eagle Towing & keep up the good work!

  Joe D. M. (Jody)
2 years ago
Fast friendly service but they are expensive. They charged me $325 to pull me about 25 feet out of some mud. This was around 8 am on a Friday I can't imagine how much it would've been after hours. . .

  Allie
3 years ago
Dispatcher was very awesome, got a driver in route promptly. They made it to my location very quickly. Gilbert and Skip were friendly and fantastic! Highly recommend this company!