Beshear's Collision Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ruth Guymon
a week ago
Beshear's put the bumper back on with quality work and charged an honest price. They guarantee their work. They also let me know of my repair options, costs, and the status of my repair. They got it done quickly.

  Becca Garcia
2 months ago
Great shop! Amazing body techs, and the young lady in the office is just the best. Super helpful, super sweet and helped me with my rental process as well as the stress of insurance claims. Those who know know. Will definitely be using them again.

  Cheryl Vorhis
2 weeks ago
Left feeling like I walked into a set up. Local landscape company truck hit my car. No doubt who hit my car. Landscaper asked if I'd meet him at Beshear's. Ok! The Landscaper wanted to avoid insurance.I show up and Jessica begins telling me how qualified she is...ok. We go over the car...she tells me the car had previous work and "they" didn't put the clips back on the bumper. I tell her, I have another appointment for an estimate, that I plan on keeping. So I told her, Do Not Touch my car.We go inside and I give her the back story on the situation...blah blah blah, that't why I don't want her to work on my car. She speaks to a coworker in spanish. Guess he tells her, the bumper doesn't have clips....She was wrong. Then she gets a call, gets off to tell me, they snapped the bumper back on.So now she's been wrong and she didn't listen to me. Her estimate was very low, thus the set up. We all walk outside and I see some issues. I tell her and the Landscaper that I'm going to keep my appointment, to see what they have to say.Landscaper and Jessica both say, I know what they'll say, "you need a new bumper". Feeling set up and ganged up on, I left.I kept my appointment and got my car fixed at Caliber Collision. They DID NOT put on a new bumper, they just did an awesome job fixing my car. So AGAIN, Jessica was wrongI'm in the process of taking legal action against the Landscape company. Cheating company stealing $1200 from a couple of sisters. See you in court! Jessica, I'll never see you again and I'll warn as many people I can, not to trust you. You sided w scum.

  Free Dom
a year ago
Hit debris from an accident in front of me. Could not avoid pieces of wreckage and it knocked a hole the grill. Beshear's have MAD skills. They installed both grills before my son saw the damage on his car and added a few mods. Mechanics in the area reminded me that these guys do top work and repair. Don't pass 'em up. They also did excellent body work on a minor accident for our fam.Services: Electrical, Body & Trim

  Clay Thomas
3 months ago
Deceptive Service and Unprofessional ConductI brought my truck to this collision repair center after an accident, expecting professional service. This was not the case. If someone tells you that they will tell the insurance one thing and do another, take that as a hint that they'll screw you too.First, they make you pay before you see your vehicle. Then they returned my truck with a dent still remaining in the door. Luckily before I left the lot, I also noticed they forgot to re-add a decal they took off to paint the door.They also suggested to me - twice - that I tip their mechanics for the work they did. Not sure why you have to tip a car mechanic. That's never happened to me anywhere else.I came back the next day and pointed out the dent. They promised to call back for a repair, which never happened. I figured they did about half the work, they received half the payment from the insurance company, so I did a chargeback on my credit card for the other half since they clearly were ignoring my attempts to resolve the issue. In response to my chargeback attempt due to their negligence, they threatened to repossess my truck, forcing me to cancel the chargeback since I needed my truck for work. Prior to canceling the charge back, we agreed that I would pay a portion of the chargeback, which was fine with me since I would have to go somewhere else to get this repaired. When I went in to make everything right, they bombarded me with non-disclosure agreement that was never discussed prior. They tried to force me to sign the agreement. It was poorly worded by a cheap lawyer and had tons of errors including the date.This brought us back to square one...They promised they would fix the dent, but I'd have to wait until the temperature was above 70 degrees and it would have to be on a day their employee that can do the paintless dent repair drove to work Stephenville, which is 2.5 hours away. They called one time and said I'd have to be there that day and leave my truck with them to get this taken care of. I couldn't make arrangements and had to be at work in half an hour, so I said it was not a good day. They said they would call back when it was warmer. They never called and that was the last time I had ever spoke to them.This experience was a clear example of a bait-and-switch tactic, where they initially seemed helpful but ultimately provided terrible service.In conclusion, this repair center is far from trustworthy. They lure you in with promises of quality service but fail to deliver, showing a lack of respect for their customers. I strongly advise against using their services.EDIT: Commenting on their repsonse."We understand you are upset that we did indeed were able to get you a better set of running boards than the vehicle had per your request. And put on at no charge."You told me that insurance would cover the cost of this in its entirety and suggested to me that now was the time to "upgrade" since insurance would be the ones footing the bill. Not to mention you told me I needed to tip you TWICE for the service.But As merchant Services stands with us about this claim being deceptive of yours and Merchants Services word, " An attempt of theft of services," We have nothing to say but that Insurance does not always pay for every dent if it is not in the clear path of the collision.If that is the case why didn't you say so in the first place? Why did you tell me the entire door might have to be replaced? Why did you agree that your mechanics didn't pop the dent out when they had the vehicle? Why did you agree to fix the problem?Again - just re-establishing your deceptive tactics and deflecting your involvement. Terrible customer service and you don't take ownership of your problems.

  Logan Floyd
5 months ago
I trusted them with my highly modded mustang and not only did they do a job everybody else would ve totaled, they made it look brand new. I would highly recommend if you want your paint to look good.Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim

  Colin Dykes
5 months ago
Took my trans am ws6 in. One side of the ram air "trim" was broken and the bumper infront of it was scratched up decently bad from being backed into. When I first dropped off the car I was told the entire front clip was going to get painted, (Hood, bumper, bother fenders and headlight covers). After a week or two they said "it'll be over budget to paint the whole front clip, so we're going to only do the hood and bumper. I'm completely fine with that for trying to keep it cheap as possible, especially because the most expensive part was fixing the hood trim. Weeks pass, only 1 update was given after asking for updates on the car. I get a call a few weeks after the update, saying my car was "ready". I got check and find a bunch of small problems. Missing clear coat in a spot and some rock chips mainly. Anyways I tell then to keep it and fix it. Another few weeks later and the car is finally done. Go check and it looks good but the price seemed expensive for what was asked to do. Have them break it down and im then told the full bumper wasn't painted just spot painted. Meaning they painted a four foot section of it and left whatever other previous imperfections. Not much of a problem but the price still didn't seem to fit. Anyways car gets paid for after talking to 5 diffrent people total during the fully repair process of the car. Everytime a new person came in, the amount of work seemed to decrease but the price seemed to continue going up.After a while with the car I am seeing a bunch of random overspray on my car on the windows, t-tops, windshield and even rubber trim after they said they taped and covered the car off with plastic. Still have no idea if the entire hood was painted or not. I'm sure it wasn't because I can look under then hood and instead of being clean and freshly painted I can still see my old oil spots from when my power steering pump was leaking. They did try to clean it but didn't get everything.Long story short, car looks good, talked to toom many people without getting a fully detailed explanation of what will be done and the price was expensive.Services: Painting, Body & Trim

  Michael Stein
4 months ago
Jessica and Abby took great care of me and the team fixed my rear bumper quickly and expertly. Highly recommend them!

  Amelia Cervantes
4 years ago
They really took care of my truck. I got rear ended and the whole back was smashed in, Beshears made it look new again. Jessica was amazing in keeping us up to date on the process. They were really nice and had it ready in no time. We had some problems with final work but they didn't hesitate and took care of them right away! Amazing staff and great work!!! They made sure they didn't return the truck until it was perfect Thank you!!!

  Vanessa Burks
9 months ago
Beginning to end Jessica was amazing! She kept me in the loop. Called and gave me details on what was wrong & what s being fixed. The mechanic and body shop did an amazing job! Even after we picked up the car she checked on us to make sure everything was good multiple times. I was so stressed out at the beginning but now I m relieved knowing no matter what I can always call them if something doesn t feel or sound right to me. I don t feel like I was just another customer, I felt like they were taking care of me like family.

  Thomas P
3 years ago
I could not be happier with my Body work done here!In a Weird Turn of Life (2020) I had 3 different Vehicles fixed here. Reasonable prices, Friendly, Jessica really knows her Job, I Recommend this shop. Thank you!Service: Body & TrimService: Body & Trim

  Sunday School
a year ago
I have been a magnet for uninsured motorists this past year and used them 3 times. I can t say enough great things about them. Family owned, excellent service and quality work, and just nice people to do business with. Prices are reasonable and they won t over fix things just to make money! Wish I could give more than 5 stars!!!!Services: Painting, Body & Trim

  Macie Reynolds
a year ago
FIRST OFF Jessica is absolutely amazing and has a fantastic team working behind her I must say. They helped me out tremendously when the person that hit me tried screwing me over. they are very personable and make sure you get taken care of. my car was hit on the drivers side and the work they did on it was flawless. hopefully my car never gets hit anytime soon but if it happens i will be sure to always come back to them. thank you again for helping me through this process and making sure i was okay and taken care of. truly appreciate y all.Service: Body & Trim

  Lord Farquad
11 months ago
I was in an accident and they had good reviews so I decided to try them out Now I see why they get such great reviews. The time and detail they took to repair my vehicle was amazing! The staff are very professional and sweet. I was very satisfied in the work they did! So happy! Thank you for all that yall did!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Lori Dauphin
a year ago
I have had had both of my accidents repaired here ! The whole team is so Awesome and absolutely great. Jessica went above and beyond to take care of me and my car. She is very knowledgeable too! I will forever be coming here if i need anything.Service: Body & TrimService: Body & Trim

  Jezebel Rios
a year ago
Thankful for always getting my vehicle in and out of the body shop with no issues that they couldn't handle. Customer service is always their priority as well as exceeding your expectations! Highly recommend calling Jessica for all of your vehicle needs.

  m s
8 months ago
They messed up my alarm, and gave me my car back with two dents in it. Also the seats weren t bolted in properly when I picked up my newborn nephew from the hospital. When my wreck happened it messed up my backup camera. When I told them about the camera the reply I was given was that s just how it is. This happened a couple of years ago. I m sure most of their reviews are from their employees.

  Muffin Jaquez
a year ago
I have been to a couple of body shop. This is the best body shop I been to. Jessica will take care of you. She found all brand new original parts, no replicas. Truck looks just as when I got it, other shops were willing to take me in a couple months, she had my truck ready in and week and had me come in week. I would recommend this shop to anyone . Jessica was amazing. Thank you Jessica !!!!!Services: Tires, Painting, Body & Trim, Brakes

  Shelita L
4 months ago
Lovely people. Thank you for taking care of my daughter s car and getting it back to like new.

  Frank Cheng
a year ago
I first came to love Beshears 6 years ago and have been returning for collision/auto work. However my experience with the current staff there has left me a bit sad and unsure of return. In short, the front desk does not know much about car repairs, and the mechanics are pretty hard to reach.I went for my 100k mileage maintenance hoping to get my timing belt and spark plugs replaced and was willing to put something out on the calendar since I knew they were so busy. First day I came by a little after 1pm and the mechanics were on lunch and met Maddie who seemed friendly and helped at the front; she asked if I could come back later that day. I couldn't come that afternoon, so I went the next day to find that the mechanics were in the middle of intense electrical wiring. Then I was told to come back the next morning at their preferred time for a $125 diagnostic, only to finally meet the mechanic who asked front desk what was wrong with my car to schedule something for a month out. My car is not wrecked. I came clearly for a maintenance and front desk did not even communicate that to the mechanics. Coming 3 days in a row just to potentially schedule a maintenance does not give me confidence in the company. I don't mind the 1 month out, but I can only anticipate them turning me away for another reason once the month comes.

  Kristin Park
3 years ago
I had some pretty extensive damage was in a bind having to have the car towed somewhere just for an estimate. Went with this place based on reviews on pricing as I only have liability coverage and could not pay to have my car towed from place to place just to shop around. I am happy I did. My repair took about 3 weeks but most of that was just waiting on parts. You guys did a great job at a good price. Car looks brand new. Paint was matched perfect. Had some frame and very extensive wheel damage. Basically the whole wheel and the parts that work it were damaged. Just had a friend that is a mechanic that is an expert in wheels and suspension (builds rock crawlers)check it over. Would have had him do the wheel stuff but he doesn't do body work and I needed a one stop. He said it looks great and looked over the invoice and said the pricing was the best he has seen for this quality of work. They even called the towing company for me and just rolled the tow fee into my bill. Very pleased with my decision. Thank you guys!Services: Tires, Steering & suspension repair, Painting, Body & Trim

  Gilbert Cisneros
2 years ago
I highly recommend taking any of your car needs to this shop. Everyone here is professional and make you feel very comfortable in the process. Jessica was very respectful and transparent the whole time. Her communication in keeping me in the loop was great and she would always try to get me an answer for any question or concern I had. They returned my truck looking like it just came off the lot at a dealership.Once again, thank all of y all for providing excellent service during a stressful time.

  Precious Cabrera
a year ago
Absolutely amazing team here at Beshears! Jessica is a great person and the guys do amazing work on the vehicles. Won t be trusting anyone else to service my car!

  Kristi Wilson
3 years ago
I have been coming here for years when things have happened to my cars, Every time I get my car back it's amazing. Perfect paint match. looks way better then it did prior to being hit. Always quick and quality service. Even through trying times they still operated at the highest standards and customer service I have ever received. I want to thank you Ramey and your crew for all the hard work and efforts you put into what you do to make your customers happy. I will never go to another collision place after experiencing this place. HIGHLY recommended.

  Jen Tee
4 years ago
We brought our car in for panel damage. They gave us a quote to go along with our other quotes. They were by far the least expensive so I decided not to go with the "cheapest". I read reviews online from my other quotes and the one I wanted to go with had absolute horrible reviews. I reluctantly chose Beshear's. THIS WAS THE BEST DECISION EVER! They took our car in on a Monday and we picked it up on that Wednesday afternoon. They had to take off the fender, order a new one, paint the new one and replace it. It took less than 3 days for them to complete the entire process. From start to finish, they honored every single word. If I ever need paint and body work done I will chose them every time. Thank you for the quick and easy check out and additional information Stacy! There was a car in their lot that was painted by them. It was an outstanding job. It looked like it could have been factory painted (ugly color choice but awesome workmanship). Will refer and choose them every time.

  Louis Happy
4 years ago
I m going Thursday, November 21th, 2019. I will give my review soon! Then I will say if s a good place to recommend or not!

  Chaun Holly
5 years ago
I appreciate the work of this team. Everyone is friendly and my car looks better than before! I liked how they work with Enterprise which made my rental drop off go smoothly. The only thing I wanted was more updates on the progress of my vehicle but I'm sure they stay busy with the awesome service and all, so it's all good. I would definitely use them again but hopefully I'm never involved in another collision.

  Lidia Resendiz
3 years ago
They painted my husbands SRT-10 Dodge truck for him -bumper to bumper. It came out perfect. My brother had taken many vehicles to them in the past and highly recommended them. We are from the Amarillo, Texas Area and decided on them instead of someone local. Glad we did. The truck looks brand new and we get many compliments on it. Highly recommend them !

  Barb Sweeten
4 years ago
The insurance company of the guy who hit us required us to take our car to Beshear's in Hurst for an estimate. Which was annoying, we thought, since we live in Denton. We didn't have to get it fixed there, but after the professional and courteous way they treated us we decided it would be worth the trek. The two women who walked us through the estimate were so thoughtful, and knowledgeable about everything (including dealing with the insurance company). The fact that they've been in business so long and seemed to have such a good reputation also weighed in our decision. The whole process went smoothly and they did beautiful work on our BMW. And then there was the added benefit that we were able to drop our Hertz rental car there! They really took good care of us. Hope we don't have to but would definitely use them again.

  Victoria Pace
3 years ago
We can t stop talking about Beshears Collision! They did a phenomenal job with my car, so much so that you can t even tell there was any damage there to begin with! My VW Atlas looks brand new and I can t thank them enough!! If you need high quality, amazing service, and people who genuinely want to help you this is the place to go!Services: Painting, Body & TrimServices: Painting, Body & Trim