The Shop

4.9 (665)

  5433 FM 1960, Humble, TX 77346
  (281) 401-8640
  theautorepairshop.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melanie Slaydon
a month ago
I was looking for a shop to diagnose an issue with my car and not keep it two days to do it. I made an appointment and was taken even a little early. Everything was very organized and moved along promptly with regular updates as I was waiting. Once Tim knew the issue he brought me out to show me, gave me a price, and we scheduled the additional service. Everything inspired confidence and this will be my regular place now. Great experience.

  Rachelle Carrillo
2 months ago
Tim and the guys at The Shop are so generous with their time and are conscientious of yours!! He has saved us more than a few times from spending the more that others quote. Tim has integrity and earns an honest living! We are thrilled to share this review with anyone who needs their car repaired and is looking for a place that won t take advantage of you and will bless you as well!!

  Jaime Guillen
2 months ago
I needed a mechanic to look at my tires. It appeared that from my experience it needed an alignment. I searched surrounding areas who would do an alignment inspection. I called and Tim told me to stop by he would take a look. 6:35p drove up, he walked up started checking my tires and gave me the ol fist bump and said I am Tim. Tim seems to be knowledgeable and explains everything in detail. He gave his professional experience and determined what route I needed to take. Very helpful and looking forward to doing business with the shop and referring them to friends and family!

  Ashanti Handy
5 months ago
The absolute best!! I called around getting quotes to replace my headlight ($80-$100). I called The Shop & he told me bring it over in the morning. He got me in and out in less than 20 mins for the most reasonable price. I really appreciate you. Happy Holidays!

  David Jordan
4 months ago
I had a fantastic experience at The Shop. The team, especially Tim, demonstrated exceptional honesty and trustworthiness. Tim's thorough explanation of the issues with my mom's car showcased his dedication to customer understanding. A reliable and transparent service highly appreciated!

  Savannah Burnidge
5 months ago
Tim and Taylor are the BEST! We re have a road trip ahead of us and of course heard some not great sounds coming from the car. They had it fixed up quickly and were transparent with updates and easy to get a hold of. Definitely recommend and we will be back!Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Trey
3 months ago
1/13/24 New review: The Shop has done more work on my vehicle a few times since the first review. All the things I appreciate: Tim and his team are top shelf pro s in mechanics and customer service; he has refused to simply throw parts and labor at me in an effort to repair a very difficult-to-diagnose issue; honest and thorough in explanations and options. They keep the 5 stars and my auto service business. I highly recommend them. Called in the morning, and Tim wasn t sure he would be able to get my vehicle in for that day, but would at least get it in the workflow. They were able to get it diagnosed and repaired within the same day after all. Tim seems to enjoy his work and helping people understand what the issue is with the vehicle. After several bad experiences with less than honest auto shops, The Shop seems to a great place to work with. Keeping The Shop in my phone book for any future needs. Based on this experience I would recommend them.Service: Auto maintenance

  Russell Buckner
5 months ago
I am sharing my recent experience at the Shop. I had been away because of illness. But I was still impressed with how quickly Taylor was able to get me in and out for a oil change and state inspection. The road repair on 1960 is near completion and this repair shop will be where I bring all my cars to be serviced.

  Shemiell
6 months ago
Tim was amazing! He was friendly and provided great customer service. He was even willing to educate me on the problem. He technically didn't have room on the books for me and still gave me same day service (due to the problems feasibility). Thanks Tim and team!

  Allison Tamez
3 weeks ago
Tim was extremely helpful and my car was fixed in under an hour. Would highly recommend The Shop to anyone having car trouble, I can t thank them enough!

  Austin Sumrall
7 months ago
Tim took care of me as he always has before. He did a brake job for me and instead of charging me for rotors as well. He made sure mine were still in good condition and saved me money because they had not been grooved and another shop probably would not have done that. Appreciate their integrity as he has done each time before.Service: BrakesService: Brakes

  D Quest
a week ago
Always professional and personable. Great work for reasonable prices. Thx Tim!

  Varian Tillman
3 weeks ago
Tim was very helpful. The repair was very quick.I will be returning for all my car repairs.

  Greg Harper
5 months ago
My 2013 Ford Edge was making a front end noise. I first went to a local dealership who charged me $199.95 to estimate the price to repair. They said it would cost $3165.12. I then took my vehicle to The Shop where they made the repairs for $1254.93. That s a savings of $1910.19! No more noise in the front end. The Shop repaired my Edge the same as the dealership said they were going to. Try The Shop I m glad I did.Services: Steering & suspension repair, Tire rotations, Wheel alignment

  Kristie Lowe
4 months ago
Took both our vehicles for emissions testing, QUICK! Taylor was very friendly! Excellent Service!! Will definitely be back for other vehicle maintenance!!

  Katherine Morlock
10 months ago
I went to The Shop to get a 2nd look at my brakes, after being told by a local big chain tire store that I needed new brakes and rotors. Tim and his team assessed my car and determined not only did my brakes not need changing, the rotors were fine as well. If you re looking for an honest mechanic, who can instantly diagnose your car issues, The Shop is the place to go! Tim and his crew know what they re doing and get the work done quickly. They have the best customer service and won t have you spending money on unnecessary vehicle maintenance and repairs. Thank you to The Shop!!Services: Vehicle Inspection, Brakes, Auto maintenance

  Adam Huval
3 months ago
I went in for an inspection and Tim was very helpful and accommodating, I asked a few questions about my other vehicle and he was very helpful with figuring out what would work best for me.

  Alex Gautreaux
10 months ago
The Shop welcomes you as soon as you enter. The owner and all the mechanics do a great job addressing your issue. This time I requested an appointment to have an oil change. They took my car in at the appointed time, they have a nice waiting room for customers. If you leave they call when your car is ready . My air filter needed replacing so I had that done too! The pricing is definitely fair and the service and knowledge is excellent. I will certainly be coming back to The Shop!Services: Air & cabin filter replacement, Auto maintenance

  Larry Carroll
8 months ago
Great customer service! Fast,affordable and quality mechanical personnel! Very pleased with everything I went through today. It's such pleasure to see a auto shop with honest people! I would and will tell everyone about The Shop! Thank you!Service: Air conditioningService: Air conditioning

  Ikea White
3 months ago
Tim has very excellent customer service. Took the time to show and explain to me what was going on with me car.

  Carlie Richard
5 months ago
Tim was great to work with. He took the time to explain the issue and the ideal way to fix it. Pricing was very fair and the work was done in the time expected.Service: General repairs & maintenanceService: General repairs & maintenance

  Imad Labdi
6 months ago
My engine light came on and I needed an oil change. The Shop as usual takes care of their customers. Tim as usual was so nice he took care of my Hummer. I encourage anyone that needs car service to take it there and they will never be sorry.Services: Electrical repair, Auto engine diagnostic, Oil changeServices: Electrical repair, Auto engine diagnostic, Oil change

  Jon Cerling
7 months ago
First Time.Alternator was shot and needed replaced. Tim and The Shop got me in, confirmed the problem, and had the job done the same day. Great service. Great price. I think I found my new go to place for my car repairs.Second Time.Starter went out and needed replaced. I took my vehicle in the Tuesday after Memorial day weekend. Car was in and out in less than 3 hours. Fast work. Great service. Friendly people.Third Time.Engine was struggling to run or wouldn't run. Tim and The Shop diagnosed a bad air flow sensor. Part was replace and the car is running great. As much as I can I am making Tim and The Shop my mechanic of choice for my automotive repairs. Great service. Good prices. Extremely satisfied.I keep coming back.I trust Tim and the workers at the Shop. They are very trustworthy and reliable. Needed struts replaced on the car. There was no rush on the repair, but it was done well before expected. I would not hesitate to recommend the Shop for anyone needing work done on their vehicle.Service: Engine repair

  L R
a year ago
The Shop is the only place that me and my girl get our vehicles serviced at when it comes to anything more complex than an oil change. Tim is the man to see and he always goes over and beyond to provide top notch customer service. He is committed to quality and always keeps you informed throughout all aspects of the services completed. We don't take our vehicles anywhere else and you shouldn't either. The Shop. Remember it.

  Jordan Shepherd
a year ago
Excellent customer service from all parties involved. This is a business who cares more about the customer than the dollar amount. Tim is such a caring and understanding person. Very detail oriented and uses his knowledge in a positive manner. I recommend anyone to consider The Shop as a place for any issues regarding your vehicle.Service: Auto engine diagnosticService: Auto engine diagnostic

  Stormie Nicole
8 months ago
Tim was a pleasure to work with. As soon as I walked into the shop he was friendly and honest. He made sure I knew what I was getting how much it was going to cost and everything he found out about my car. Will definitely be using the shop again.Service: Oil changeService: Oil change

  willnewell01
3 years ago
This place was by far the most legit repair shop I have ever been to! My car was messed up during transit and they figured out the problem right away. Not only that they were straight forward and even contacted me if there was any work that needed to be done before they did the work. And let's be honest Tim is an angel! I have already recommended them to multiple ppl!

  Lourdes Cortez
a year ago
Had an amazing experience at the shop, not only is Tim very knowledgeable and explained everything so that I could understand, he also acknowledges the hard work David did in my daughter's vehicle. Their pricing was very reasonable and my daughter's vehicle is back up and running. Thank you for such amazing service! If you want an honest and reasonable mechanic, the shop is the place to go!!

  Brian Jacobs
a year ago
Very thankful we found The Shop. Tim has been wonderful to work with. He works with you to come up with a solid plan for caring for your vehicle and not overwhelming your bank account. Strongly recommend The Shop to anyone needing an honest place to take their vehicles where they don't need to worry about getting scammed.

  Annie Brady
7 months ago
It s hard to find a mechanic that you can truly trust. A friend suggested The Shop after a very high quote that we got from another mechanic just up the road from The Shop. We had to pay $160 for the $4100 quote. The Shop did the job for $1800. We will only use The Shop moving forward and Tim is fantastic!!!Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Air conditioning, Auto maintenanceServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Air conditioning, Auto maintenance

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 8 AM-6 PM
Sunday Closed

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