USA Auto Glass
4.8 (1698)
1020 Northville St, Houston, TX 77038
(281) 448-8080
usaautoglass.us
Claimed
Service options
- Online estimates
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Niekie Jones
4 months ago
Did very good work pretty quick I recommend this company
Mason Lloyd
a month ago
I recently had my son's windshield replaced at USA. In and out in no time at all...great good. But they don't answer the phone. So just pull up and they got you!
anony mous
a year ago
Alfredo showed up at 9am like he promised and installed driver side window on our truck that had been broken. He did a great job fast probably less than 25 mins he was done. It was on a Monday he showed up. Thanks
luis chavez
a year ago
I came in to get my windshield replaced, installation was good but not the cleanest job, have some glue on the roof of the car. But my main issue is that the cheap tape they use lifted some of the clear coat on the car and left some nasty sticky residue on it. The front office guy straight up told me they are not responsible for any damage to the paint so anyone with high end cars I'd steer away from this irresponsible shop. I asked for a discount on another car I needed the windshield replaced and he said $1 off lol this guy is a joke. He missed out on a business partner as I sell cars for living I had 5 other cars for them but taking my business somewhere else. Not to mention he treats his emoyees like animals smh.
Gilberto Guerra
a year ago
Great customer service and very i mean very good prices! Owner amd the crew did amd awsome job!! Highly recommend this place for ur window or other auto necessities!
Isabel martinez
6 days ago
Super RUDE!! Called because it says they are 24 hours well they guy says he is already closed in a very rude manner!!! IDE give it a negative 10 if I could !!!
Kathy Maki
5 months ago
Windshield was struck by something that fell off someone s truck while driving on IH 45. They stayed open late for me to replace my windshield on a Friday night. Great service -even vacuumed the seats to make sure no glass was on them!Service: Auto windshield replacementService: Auto windshield replacement
Mina Faris
10 months ago
My recent visit to USA Auto Glass left me with mixed feelings. While their service was prompt, I encountered issues regarding honesty and damage that cast a shadow on my overall experience. It is essential to exercise caution when considering this establishment for windshield repairs or replacements.During my initial visit last Sunday, I was informed by the front desk attendant that the cost of replacing my windshield would be $150, taxes included. However, due to the late hour and the presence of only one technician, I decided to return the following week. To my surprise, a different individual, an Iraqi gentleman, greeted me at the front desk and quoted a higher price of $169, claiming it included taxes. I immediately pointed out that I had been quoted $150, including taxes, by the previous employee. After some negotiation, he reluctantly agreed to honor the initial price.Unfortunately, my disappointment did not end there. After receiving my car keys and inspecting the work, I discovered that the air ventilation had been broken, and there were noticeable scratches on the newly replaced windshield. I immediately brought these issues to the attention of the front desk staff. However, to my dismay, they adamantly denied any responsibility for the damages. They insisted that the damages were pre-existing and even went so far as to show me pictures that they claimed were taken before the work began. Their refusal to acknowledge their mistake and rectify the situation left me feeling frustrated and dissatisfied as a customer.Based on my personal experience, I find it difficult to recommend USA Auto Glass wholeheartedly. If you do choose to visit this establishment, I strongly advise documenting your vehicle thoroughly with pictures and videos before handing over the keys. This will provide you with evidence in case any issues arise during or after the service. My encounter with USA Auto Glass raised doubts about their honesty and integrity, which significantly impacted my overall satisfaction with their service.
LaBrendia Newman
2 months ago
Took a while but once my car was in the garage they took NO TIME ! Reasonable and friendly
Christopher Andrade
a week ago
He is always matching or beating prices. Best prices intown, hands down
logan malone
5 months ago
Great service treated me like a actual person not just a customer and great prices in all honesty and milad was a great person and helped out a lot
nahum hernandez
a year ago
Poor service , hope this review helps someone avoid this poor Quality and unprofessional service , they assumed my truck was a certain model , they took off windshield, found out it was not right model when were about to install it , made me waste almost 3 hours waiting for a windshield they had sitting in there without having Idea they had it . After all wasted time the owner on front desk arguing about charging more money than agreed at beginning. If there would be half star review i would give it .
Tony Suero
5 months ago
Awesome place. Excellent service. They serviced my vehicle the same day it was broken into. I highly recommend this place.
Q
3 months ago
Great place to get windows/windshields. Affordable and quick installation. My go too if I need a window/windshield replaced.
John Salazar
3 months ago
Pretty fast n clean affordable price.. they can somewhat negotiate. Not bad
Christian Briseno
2 years ago
I got broken into last night and the day right after, they had my glass and they repaired everything in under 2 hours. The people are very nice about the work they do so I appreciate that especially after such a tragic night.
Antioniqua Rose
4 months ago
I ve had a broken back window a were referred to USA auto glass a they have great customer service, very nice people a they are really quick 10/10 thank you guys!
Jose Luis Cortez
5 months ago
Gratis price good place excelente costumer service ill tell all my co-workers, friendo and familiar highly recomienda
Leslie Penn
5 months ago
Great service Mika s was very helpful also he match price thank you Milad
diana reyes
4 months ago
This place was ok, except for the fact that they told me that they had the glass I needed only to be waiting there for 30 minutes and didn't have it after all
Alicia Ashton
2 years ago
I called USA Auto Glass to replace my windshield on my Surburvan. He gave me a great price when I pulled up, they told me pull in right away. It was a little wait but well worth it they did great job!!Service: Auto windshield replacementService: Auto windshield replacement
Tamika Green
5 months ago
Love this place. They were fast, price was great, recommended to go
Chad
4 months ago
Great job, Super fast.. This is the best glass shop I have ever been too!!!
Manuel Cruz
a year ago
Signs says open call the guy gave me two prices so i showed up doors close. Called him again he told to give in a minute. I waited called again no response close the shop and change your ahours if you dont want to help.
Anthony KING LEARY Leary
3 years ago
7 STARS IS A NICE,CLEAN, FAST,REASONABLE PRICED BUSINESS THAT GAVE ME EXCELLENT SERVICE AT A FAIR PRICE. EVER IN NEED OF GLASS REPLACEMENT I SUGGEST HERE @7STARS AUTO GLASS. YOU STOP BY GO SEE MILAD,THE MGR... #HIGHLYRECOMMENDED
Anthony Piccolo
3 years ago
I have a project car that needed another windshield, they came at the scheduled time and replaced my windshield quick and efficiently. And verified to have a snug fit with the trim. I would highly recommend.
Andy K
2 years ago
Exceptional workmanship at an affordable price. Paid $135 plus tax for brand new front passenger window. No appointment necessary drove in and out within 1 hour and vacuumed glass shards for free as a courtesy. It was raining cats and dogs the same day as the repair and absolutely no water leaks from the installation. So happy with the results! Car was vandalized and repaired the same day, before and after pics included. A word of caution ask to speak directly with the manager Melan since older sales associate, the "Mom", isn't as fluent in English. There was a slight miscommunication regarding the availability and pricing of used windows versus brand new windows with the "Mom" so I requested to speak to Melan, the Manager, who tried to clarify the misunderstanding. I was told over the phone the repair plus window would cost $110. Upon my arrival I was told $110 was the cost of a used window which was no longer available but for $25 more I would recieve a brand new window that happened to be in stock. Go figure! Alot of misinformation and miscommunication between members of the Mom and Pop shop but overall still a great deal. Just be sure to text shop keepers to receive information in writing via text messaging so they don't back track and avoid any surprises upon arrival.
jorge mario coc
a year ago
Great price sunday 8 am were open closed the Shop drove me home and came back to the Shop after one hour my car was done came pick me up from my house best service in town and gratis pricesService: Wiper blade installationService: Wiper blade installation
Self Pride
2 years ago
They are WONDERFUL! I really needed my back window fixed because my insurance sent me to someone they was trying to rip me off! $900???! Plus my insurance money so I called here they had it I was lucky because a lot of places don't have it it was $325!!! Thank you so much and for my ex having his lil feas busting my window up yours!Service: Auto rear window replacementService: Auto rear window replacement
Dennis Pagel
9 months ago
Quick courteous and prompt service. Called on Friday about daughters 8 chips in her window and David and his co worker knocked it out on Monday in about an hr at my house. Cheapest place and 100 off with Groupon sealed the deal. Warranty from air and water leaks as long as we own the car and looks great. Thanks again guys!!!