Texas Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bryan Benitez
4 weeks ago
My 2021 Lexus IS350 F sport windshield was so messed up! Second picture you can see a massive crack in my line of sight, and other long crack on the passenger side, and a rock chip. Spoke with Elizabeth on Monday March 11th at 1:39 pm with in two hours insurance approved the windshield approved and ordered. Tuesday around 3 pm repairs were done and ready for pick up. Picked the car up Wednesday morning, smooth transaction. Didn t get to take a picture afterwards because I traded it in for a new car after picking the car up.

  Donna Jones
3 weeks ago
This is absolutely the best company to deal with to replace your windshield. They are very professional, responsive, and very careful with your vehicle. I love the fact they came to my house to replace the windshield on my motorhome. They went beyond the scope of work to fix an issue that had been there since the motor home was built. This is a first class business.And I wish all businesses treated their customers the way they treat theirs.

  Salil Ojha
2 years ago
Fantastic service. Just wanted to update my review as Stacey came over to my house and was able to get the glass replaced. Will definitely use his services again should another replacement be needed.The only place you should go to get your glass replaced in Houston, TX.I had gone to another shop yesterday and was extremely disappointed in the service I received *at another shop*. I could tell something was off and decided to bring my mom's Lexus GS350 to Texas Auto Glass (TAG). I did some research beforehand and found out that TAG is trusted by Lexus here in Houston to replace their windshields. The same information was confirmed to me on Reddit and also on Yelp.I drove in this morning and Stacey (owner) took complete care of me. I asked him to take a look at the job done by the other company. He immediately noticed all the faults that the previous shop did. He pointed out that they had scratched the paint underneath the windshield but did not paint/prime over it, they had broken my clips, and my side molding was also broken on the passenger side. I was right there next to him and saw it as well. Furthermore, he noticed the upper panel seal near the roof was used with an aftermarket option and hence caused the panel gap to widen and slide my windshield further down, to the point where it partially covers the VIN number.I'm really glad to have found TAG and Stacey in Houston. He helped me to fix all the areas that were faulty and I wish that I had gone to TAG for the entire windshield replacement. Well, I've learned my lesson.Stacey and TAG use only Lexus OEM side moldings and seals so that the overall integrity of the glass is maintained. I can tell he is a man who pays attention to detail and is meticulous. This is the kind of person I want to do business with. Thanks again, Stacey. I will be back the next time something happens.

  willy tejeda
6 months ago
They do a fantastic job here! I brought my truck in for a rock chip repair, and it was left seamless. They work with appointments, which is even better.

  Fernando Garcia-Ortiz
a year ago
I have used Stacey and his team for almost a decade and he is a man of his word and values customer service. Elizabeth and Heather are a two woman army that make sure their customers are taken care of. Every interaction I ve had and people I ve referred to them has always been great. They repaired a chip on my vehicle, have replaced multiple windshields, fixed panel glasses, etc.

  Djedi Tonkawei
3 years ago
Busted back window Texas Auto Glass saved me a lot of money my insurance would have charged 3x more to replace my window. I am Soo glad I called around and instead gave my business to a local business. They were very nice, professional and fast had proper social distance and Covid awareness. Overall I am ecstatic that it was able to get done same day 830 appt done by 930! Thanks guys from the Tech to the Front Counter!

  D.Lavie
5 months ago
These people have had me waiting 2 months come next week to repair my window on my RV. The lawn service people broke my window, and they did the due diligence of paying to have my window repaired before this company came out to actually repair it. BIG MISTAKE! THEY GOT THE MONEY AND LATER FOR ME!The customer service is lousy. They set appts with me and nobody shows up nor do I get a phone call to let me know what's happening. There is always an excuse to why the job is not getting done.So, I asked this company if they will reseal all my windows on my Rv which is not alot for my inconvenience. They claim that they would, but I don't know if they are just telling me that to pease a dissatisfied customer. I will keep y'all posted. Meanwhile, if you need your window fixed, I recommend you go elsewhere unless you want to wait 2 months and definitely don't pay in advance like that lawn service company did.

  hisham Aboukinane
7 months ago
Prompt and courteous service. Reasonable price. Gave me a quote promptly and came toMy house. In and out within 45 minutes.Great service! Great experience. I would recommend them to my family and friends.Service: Auto side window replacement

  Marilyn Pyle
2 years ago
We own a RV dealership. We have used another company many time that put us off for over a week. We called Texas Auto and they fit us in the next day. Great people to work with. They did a full windshield on one of our RV's. I will never use the other company again and this is the best company. They are definitely great customer service.Service: Auto windshield replacement

  Michael Mitchell
a year ago
I meet Stacy and the Texas Auto Glass Team via getting my RV windshield replaced. After getting the windshield they came back and tinted the RV and my truck. Most places would not even consider my massive RV windshield, but Stacy and his crew came through like the professional's they are!Service: Vehicle window tintingService: Vehicle window tinting

  George Morgan
a year ago
Texas Auto Glass replaced my 2022 Lexus GX 460 windshield today. They did an outstanding job, I cannot tell they did any work at all. My GX was super clean the install was first rate. Highly recommend them for your auto glass needs. Having the ability to use Lexus OEM glass was a bonus.I hope I will not need them again in the future but if I do, I will not hesitate use them.Many thanks to Stacey, Heather and the team at Texas Auto Glass.Service: Auto windshield replacement

  William McLendon
a year ago
I have used them twice now for a windshield replacment. They are great at dealing with insurance, very expedient about installation and all of my interactions with the staff have been exceptional. I have no reason to use anyone else for my auto glass needs.

  Bryant Bruno Mook
a year ago
Besides the dealer here in Houston, he is the only Auto Glass company that would work on my vintage Rolls Royce Silver Seraph. An amazingly quick and a good job. The owner himself worked on it. Superior workmanship!Services: Glass installation, Auto rear window replacementServices: Glass installation, Auto rear window replacement

  Savannah Stevenson
3 years ago
I ve grown up in this area and knew this shop was there, but never took the time to check them out. I wish I did! Bill is such a gentleman and took the time to explain the different tints and what he recommends based on why you want the tint. The prices are super reasonable and the process couldn t be more simple. I enjoyed talking with Heather (sorry if that isn t your name) at the front desk also. Sweet, genuine people. I ll definitely be back for other cars!

  L. G. C.
7 months ago
Great prices, great customer service, and fast. What else can you ask for? Would definitely recommend to everyone.

  Vince S
3 years ago
We were on vacation and got a large rock ding in the windshield of our motorhome. It was too large to repair. We had our RV at a dealership in Kerrville for unrelated service so we coordinated with our insurance company to have the windshield replaced by a mobile repair company out of San Antonio. We live in Galveston and were only able to speak with the company by phone. When the technician called to talk to me about the damage he told me that he was going to replace the windshield but not replace the rubber trim/seal that surrounds the windshield. He assured me that he was going to repair it like he does " the upscale motorhomes".After he was done, I received photos of the repair and I was far from happy. It looked like I did it myself! The sealant was sloppy, thicker in some areas and thinner in others. There were cracks already in the sealant and it was peeling in places. Needless to say, I was very unhappy. I called the insurance company and advised them of the sloppy work and told them that I do not want the same company working on my motorhome again. After I sent them photos of the shoddy work, I advised them that I was bringing the motorhome back to Galveston so I could put it back in storage. The insurance company assured me that they have a great company in Houston who can do the work and replace the seal/trim as it should have been.Enter Texas Auto Glass. From the first contact with them, I was pleasantly surprised with the service and with the attention that Elizabeth provided. They had to get a SECOND replacement windshield shipped to them before they could schedule the repair (in case the original replacement needed to be replaced). The second replacement was accidentally sent back to Kerrville and we had to wait for it to be shipped back to Houston so we could schedule the repair.Today, we met the techs at our motorhome storage facility. We worked with Stacy and Sandy. They were both very professional and painstakingly removed all of the messy goop that the original tech put around the window. They then made sure that the windshield was installed properly and then installed the new runner trim around the window.And it looks GREAT. We are so happy with their quality of work. They were pleasant and polite and even went inside the coach to clean the inside of the window. We could not be happier with their service and workmanship.I am glad I put my foot down with the initial shoddy service we got out of San Antonio and am grateful that our adjustor agreed with my assessment of the initial installation...especially after she saw the photographs I sent her of their work.Texas Auto Glass & RV saved the day for us! We love our motorhome and take pride in keeping it looking good. If we ever need anything that has to do with a windshield again, Texas Auto Glass and RV will be the first number we call for help.Service: Auto windshield repair

  Lynn Martin
5 years ago
We were in an RV park and had a stress fracture in our windshield. Texas Auto Glass came out and took out the old one and put the new one in within 2 hours. Tidy, meticulous work. I would recommend this shop to anyone needing glass work on a vehicle. Nice folks to work with. Totally pleased with the job!

  Vanny Kelley
3 years ago
I don't do reviews often and when I do it must be something that wasnt up to par.. first day the guy came out and did the job glass did not fit in window. Had my son call them back was informed they ordered another glass. I went to the place to have it installed(again), get home and STILL not correct. Gaps in glass and sure to get wet inside if it rains. The receptionist (Heather) was not customer service friendly if you ask me. Truthfully no one was. I wouldn't recommend them. And I'm pretty sure they know who I am..

  Charleston Lewis
4 years ago
Installed glass quickly. 1 day turn around. Great customer service by young receptionist. They misaligned my window and I have to go back for realignment. They fixed it, and it's lined up perfectly. Thank you.

  Anthony Chime
3 years ago
I wish I could give O stars. Looked this place up. Went there for a simple auto glass repair. My drivers side window was stuck in the down position and refused to go up. So walked inside and one lady was sitting down behind the desk talking to another lady who was standing up. They both worked there. They both looked at me and continued talking to one another. Neither said hello or anything to me. I found a seat and sat down for almost 10 minutes. One finally spoke and asked me what I wanted. I told her the issue, and she replied we take appointments only. I m like, hmmmmm. She wrote down my information and told me that someone would be calling me. I left and waited for a call. No one called. I m still waiting for the call. Just horrible!! Not sure what that was all about.

  Thomas Kincaid
5 years ago
Been rebuilding a 1980s Bronco for quite sometime, and working with them was the best experience I ve had so far in getting this thing back into great condition, and I ve worked with big mechanics shops, small shacks, other glass companies, and even family, but nothing beat Texas Auto Glass. Awesome pricing and helpful accommodating staff!

  Pedro T
2 years ago
They did a great job fixing my back window. Price wasn't over exaggerated like other places. They were friendly, prompt, and clean.

  Diana Garcia
4 years ago
I had 2 cracks on my windshield. They did a fantastic job in fixing them. Couldnt ask for more. Everyone there is super nice. Awesome experience. They won me as a client.

  ken ballard
7 months ago
Add windows replaced here in two vehicles outstanding job great follows through recommend to anyone

  Roxanne Emery (Coco)
2 years ago
This place fixed the front windshield seal for cheap! Every other place said they could only replace the entire windshield for hundreds of dollars! Texas auto glass is fair and honest. Please use them!

  Christopher Matheson
3 years ago
Have had them replace two windshields for me and both times it was a reasonable price, quick, and professionally done. Highly recommended.

  Robert Little
a year ago
It is too bad that there are not 6 or 7 rating stars. EVERY aspect of their service ....on site replacement of my Dutch Star RV windshield....was spot on !!Service: InstallationService: Installation

  Jasmine Castillo
2 years ago
Overall great experience. They were very professional, and they repaired the rock chip on my windshield very quickly.

  Darrian Hudson
2 years ago
Great customer service didn't have any problems they even call to remind me of my appointment. Glass was installed in no time.

  Michael Cooper
6 years ago
Amazing speed and quality installs! Best price I could find. I've have three cars done by them over the years. No need to look anywhere else.