SHARKS COLLISION CENTER HOUSTON

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jossie C
4 weeks ago
If you need your car repaired I definitely recommend bringing your car here. Their service is amazing and they leave your car looking so much better than how you left it. Don t pick a larger name brand collision center, Choose Sharks!!!

  J 3
a month ago
I was referred to this place by a friend . The staff were friendly and very helpful. They talked to me about everything that was happening and was going to happen within the process of fixing the car . They made sure that my case won when I got in a car wreck . I m truly satisfied that I was referred to these people 10/10 would recommend.

  Big See
3 weeks ago
Maria is very rude, unhelpful, uneasy and unprofessional to the customer's. Hanging up on customer's whenever they calling about business. I don't know what her problem is. But, with an attitude like that maybe she should stay at home. Don't take your business here because these people are disrespectful to other's and greedy. They will not talk to you unless you are Hispanic. They are racist and only deal with Hispanics or talk to them.

  Mr Torment
3 months ago
They repaired my 2019 VW Jetta and it looks amazing like nothing happened. They did an excellent color matching and they delivered my car after the repairs at no cost. Thank you guys I ll definitely come back for the regular car maintenance.

  Buffy Bateman
2 months ago
I took my car here after someone hit me. Maria the office manager was on top of everything. She kept me informed on every aspect of the progress of my car. I hope to get my car back tomorrow! Photos to follow before and after! Thank you in advance Sharks Collision!

  Ashley Echeverria
3 months ago
They were very helpful towards our situation, we loved how nice they were with us. We were having an issue with our Toyota 4 Runner and they helped us every step of the way to the beta of there ability!

  Diana Martinez
a week ago
Awesome place to get oil change plus Jorge is super very kind and caring with ur vehicle marvelous workAwesome staff God bless them

  Vicente Gonzalez
a month ago
Helped out by speaking to the insurance on my behalf and made the process easy. My car looks great after the repairs

  Chloe Fleming
a month ago
Very honest and good people. They helped fix our vehicle outside of business hours!

  Chris
3 months ago
They do good work fixed my suspension after the frame was being damaged from the lower control arm being assembled incorrectly.

  Cynthia
9 months ago
They did a great job on my vehicle. I was impressed. Their only downfall with me was when I picked up my car it was a total disaster inside my car everything was covered in white dust. Mind you they cleaned it which they should've done before I arrived. They cleaned it up real good. Then I noticed my gas was gone. It went from 160 miles to E to 26 miles to E. They swear nobody had driven it but someone did. After going back and forth about that they did give me money for gas which was fine. I'm still upset that someone had been driving my vehicle. At the end of the day they do good work. But I would suggest taking a photo of where your gas is when you drop it off. They kept it for almost 2 months which I didn't like that. Odd thing now I'm having to jump start my vehicle everytime I go or leave from somewhere. Really strange. Hoping they didn't switch batteries on me. Never had that problem before

  Doritha Edmond
6 months ago
I'm writing this review to WARN people about this place. My young son had a wreck in his truck and the tow truck driver suggested this place. He took it in and I asked him several days later did he retrieve his items in the car. His radio was missing a $300 Bluetooth radio not his car audio. Now, fast forward to today. My son finds out that the truck has been tagged with over $2000 in Toll road fines in his truck. We had to do some investigating. We spoke with the finance company and they explained to us the truck is his truck. They never gave any LEGAL rights to the bodyshop. We never receive any paperwork stating any otherwise as well. They basically STOLE and Drove my son's truck wrecking up toll road fines. Now, we have have to go through LEGAL hoops to recover the truck and pray they don't commit any crimes while we are waiting. The truck is in great shape and hope they don't damage it in retaliation. BEWARE OF THIS PLACE THEY TAKE ADVANTAGE OF YOUNG PEOPLE and steal vehichles through padding paperwork.

  Shaun Griffin
6 months ago
My car broke down next door at Popeyes. Sharks' personnel moved the car into their building before closing overnight - with plans to look at it the next morning. Turns out the drive train was still under warrantee and the dealership would have to make the repairs. Sharks Collision folks were very helpful to house the car overnight. A big thank you to Antonio and Anna for their help!

  Ruben Diaz
3 months ago
They fixed my rear axel seal real quick and were supper helpfull i will be coming back

  Ajay Gautam
2 years ago
Did Great job!! Worked with insurance as well. Had to just go pick up my truck. That's all. Would highly recommend them.

  Nancy Meyers
5 months ago
Anna and everybody were wonderful and helpful when I wrecked my truck. They treat you like family. Thank you

  Dianna Fereaud
6 months ago
They Steal and falsify documents and estimates. They were post to file an lien but instead used our Nissan for personal use and still using it. They have ran up $2000 dollars in toll feesService: Auto engine diagnosticService: Auto engine diagnostic

  Erick Rodriguez
8 months ago
They did a very good job fixing the paint on my car and on the body. Great customer service. I would definitely be returning to this placeServices: Transmission, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, BrakesServices: Transmission, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Brakes

  Denise MontoyaAleman
8 months ago
Got hit so took my car here and they took care of my car and made it look beautiful again. Just like new. Customer service was spectacular from start to finish.

  Paul Montes
2 years ago
Thank you guys for all your extra help! Y all offered me a Uber ride home for free and help me with my deductible. Wonderful service!! Thank you very much, love to come back if I ever have a accident with my vehicle again. I referred this business for anybody Who needs their vehicle worked on.

  Patricia Gonzalez
3 years ago
I took my car to Shark on Hwy 6 to get my car fixed from a hit on my door. They did an excellent job with my 2019 Red Camry the color is perfect, the job on the door is like if nothing ever happened!! So glad I took it there. I never had any problems with them through out everything. Laura is so nice and always kept me up to date with my car.

  Luna Cabrera
3 years ago
Took my truck for a repair after a car accident where someone hit me! Not only did they do an awesome job, but dealt with the insurance and I only had to drop off and pick up my truck! I m amazed with their quality of work and their customer service! Thank you very much to the Shark s Team, way to go guys Thank you Laura for helping me out with all this, y all are awesome! Y all left my mamalona like nothing ever happened

  joel ruiz
a year ago
Thank you guys for the Job, I loved it! Good quality faster than other shops, good communication and affordable prices with financing options. Thank you guys I ll definitely come back here for my regular car maintenance.

  Niraj Shah
2 years ago
Shark s collision center & the tow truck driver Jose who will lure to their shop - Liars and scammers. Once your car is under their control, they won t answer the calls. They will say they will work with you towards your deductible and provide your free car rental etc..don t believe them. They charged my insurance company almost $2000 for keeping the car there for 3 days, that too, they wouldn t answer the calls and intentionally delayed and kept the car with them to loot the insurance company. Their business should be shut down by authorities, avoid avoid avoid them at any cost. And save your self from harassment.

  Theduh
3 years ago
This shop is a TOTAL waste of time!!! I went in several weeks ago for a paint job estimate. I was given a price that was reasonable and decided to let them do the work. They were not able to give me a written estimate as they "claimed" to have computer issues. After several request for the estimate, they advised that it would be emailed to me. Well, today I went into the shop to get the estimate and start the work. Of course they gave me an entirely different price (which was about $700 more than the initial quote). Complete disregard of my time. If you did not want to do the work, you could have told me this several weeks ago and someone else would have done it by now. They are un-professional, un-organized, and have a lack of communication (as stated in previous reviews). I would never refer this company to anyone. The previous owner was much better. Good riddens!

  Thomas Moore
2 years ago
Did a great job with my car! Had a little issue with the insurance company but Sharks accommodated me and was able to get me my car on a day they were closed. Highly recommend!

  Ana Esmeralda
3 years ago
The worst customer service and place to take your car. Please save yourself from coming here. I left my car there after my accident and requested to get it transferred. They held my car for a whole week so it could keep sitting at their lot and keep getting paid. They were also upset I changed collision places and they stripped off my car more than it already was. They will turn on you if you don't choose them. I tried giving them the benefit of the doubt but they proved me they don't care for your cars but only to get paid.

  The Tablet
2 years ago
Was in town had vehicle towed illegally and took them to court won judgement and Sharks collision/J hook towing have been unresponsive and evasive in trying to collect funds from court order. A simple reply from owner would work wonders I ve sent emails over 100 phone calls and issue is not addressed please be wary of businesses who even when ordered to do something they avoid at all costs is this who you want taking care of your business needs I wish I never encountered this establishment and hope those reading would do and use due diligence before engaging in service from Sharks. Better to swim with the fishes than deal with Sharks

  harry curry
5 months ago
Very good work, in a timely manner. Thanks

  Me Me
2 years ago
Long time to answer the phone. No follow up when requested for pricing after initial quote and estimate provided (after recommendation/referral on nextdoor). Only plus was the personable customer service representative when I actually visited the business) Very disappointed , was hoping for a new place to have auto work done.