O'Reilly Auto Parts
4.3 (207)
4600 Lockwood Dr, Houston, TX 77026
(713) 675-3478
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lillian Johnson
5 months ago
I can't think of the tech who helped me, but he's a very nice young guy.I only have one complaint......that parking lot is outrageous.......so many holes, I mean big, large holes........ Y'all need to get that repaired IMMEDIATELY....... IT'S SAD HOW THAT PARKING LOT LOOKS
HardHitta SkettaD
2 years ago
One guy was rude all other guys are great
Sharde Tillman
2 years ago
Service here was horrible first when I walked in I spoke nobody spoke back.... I understand 1 guy was with a customer its understandable that's not the issue. My issue I was ready to check out one cashier seem to have a bit of an attitude. I'm thinking I might be me because its been a long day at work so I blew that off, until I asked him to help me get my engine cap off so I could put oil in my car. This guy looked at me rolled his eyes and (reluctantly took the cap off) walked away he didn't ask if I needed help with anything else or nothing like that.
Pryncez Nena Bey
2 years ago
Karla was awesome. She helped me get the right part at the best price available! Even had the part delivered to the mechanic's shop. She and her coworker were super friendly and compassionate about my auto need.
TheBeautiful One
a year ago
Would rate this location 0 starts went in to purchase a part ask for help and FEDerico told me he couldn t help me because they close in 10 min when what I need only takes 2/3 mins on April 12 &7:48 Pm Not Sure What Happen To Customer service
Iverson Short (Mr.GoToo)
a month ago
They have everything I need when I need it...
Everardo Morin
8 months ago
All parts cars
Patrece Angel
a year ago
I got fast service and the lady who helped me was so nice and patience she helped me to find everything that I needed.
tammeka swain
3 years ago
Every time I visit I have a very pleasant encounter with helpful information pertaining to the reason that I came into the store in the first place. Love them manager Ms Carla O'Riley the best
1 Perez
11 months ago
Has parts Autozone doesn't, but little more expensive
Pamela Smith
4 years ago
Service was unacceptable for just engine check and ABSOLUTELY no other customer before me. There were five to six workers who weren't doing anything, so I left.
W Weaver
2 years ago
The manager Ms K is the truth, not only great customer service but the lady know her parts
Tollie Ford
2 years ago
Great customer service and they gotta a mechanic on site that's does great job on brakes and cv axles.
Nancy Alvarez
2 years ago
The store itself is in a very convenient spot for us and its pretty friendly evertime we go
Shanell Jack
5 years ago
Love the Lockwood location Ms.Karla and Shebritney are absolutely AMAZING THEY ARE THE BEST TWO EMPLOYEES AT THIS LOCATION THEY GO ABOVE AND BEYOND TO FIND THE ITEMS YOU NEED FOR YOUR VEHICLE.........THEY BOTH NEED RAISES
C. ERIC Robbins
2 years ago
I have found this store to be a favorite O'Reilly's of mine. The staff their is great.
Jacqueline Bass
a year ago
The person I spoke with was polite and helpful
Ronnie A
5 years ago
Excellent customer service. I was greeted as soon as I walked in the door.
Karen Garrison
3 years ago
Young lady was very helpful. It was busy. Parts stores need to sell foreign parts.
Felton Johnson
2 years ago
Called ahead and ordered parts, and they are knowledgeable about what you are working on.
Tychelle Thomas
a year ago
I get my parts only from O'Reilly they customer service is A#1
Eddie Waldrup
3 years ago
I have no problem that test or it seemed to be a real good store
anai lara
2 years ago
They didnt help me to get a check engine light which the sticker they have on the window said they do that .
Nikia Chavis
4 years ago
This is where you go for parts for your car and they are helpful. Free ignition engine light check also.
Darryl Stanley
5 years ago
Knowledgeable ladys n mans. Cool mostly in stocc, i do have a 86 Oldsmobile Cutty
Gary Goodman
3 years ago
O'Reilly's is my part store I give him four stars
Aleste 01
4 years ago
The manager is very nice, professional, excellent attention
John Cook
5 months ago
Very helpful
Wanda MsTeezy Turner
5 years ago
They had exactly what I needed..i was in and out! Great!
John Kimball
5 years ago
Found what I needed, ask for assistance about my vehicle but got lip service, oh well par for the course in this day and age.