O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Debra Serna
3 days ago
If I could give 0 star I would.. worst customer sevices !!! .Seems like the guy with the gater hat hates he's job.

  Holly Colotta
2 months ago
I went to AutoZone and when I left I was in tears because they weren't helpful and I didn't know what to do. I go to O'Reilly and CYNTHIA was working. Even though they didn't have the part (I have to order it online), she was more than willing to tell me what it was I was looking for and where I could buy it. The difference in customer service was night and day. TY

  Virginia Coleman
4 months ago
They refused to replace an ignition coil that has a Limited Lifetime warranty. The part is two years old. They even refused to give a discount for a new coil.

  R. eM.
a year ago
They always have the parts I need. I also check out the other guys, but most of the time I end up going back to O'Reilly's

  Latina Vallecillo
a year ago
The guy that works in this O'Reilly's was super helpful. He explained every item that I needed, what it was for and why I was getting. It told me what I didn't need and if I had a problem to come back. They are great. I will always go back to this place.

  Orrin Osborne
9 months ago
The manager was very helpful with informing me on what exact parts I needed for my front hub assembly repairs and made sure I didn't make a rookie mistake of buying stuff I didn't need.

  Gabby Rendon
a year ago
My experience at this O Reilly was so great! Everyone greeted me with a smile. Ross was really helpful and super kind. They really made me feel welcomed and even changed the battery for me right then and there, when other competitors across the street declined. Thanks again Ross!!

  M Miller
3 years ago
I needed a new battery & ABS sensor. The wait in line was merely minutes. They had the items I needed & I was impressed with the young man who provided excellent customer service. I really appreciated the military discount as well.Thx for having what i needed at reasonable prices as it was a one stop shop!

  daimyo_one
11 months ago
There pretty cool, just wrapped out a battery for my truck under warranty. Clean store helpful staff but sometimes they can be understaffed.

  Luis Rendon
a year ago
Crazy how much service varies one street apart. Came to O reily after checking in with auto one across the street. I m so glad I did! The service at O reily was amazing. Ross was so helpful and even helped with changing out the battery! Great people at Orileys.

  LSJW Miscellaneous Tece Thanks
3 years ago
It was fine. I got what I needed . The only thing was wish they would of asked me about other components needed for my part I purchased. Turns out I need a censor to go along with the thermostat housing unit. Now I have to pay for separate labor, when it could of been done all at once.

  2wheel city
6 years ago
Terrible experience, went in to warranty out some part out and the guy never looked up my warranty and told me he(Juan the manager) didn't see where I had purchased the item. I call another store and they found where I purchased 5 of the same items from the store at 8525 montgomery. This manager refuse to help men and started helping other customers telling me I was wasting his time. The other store listened on the back ground and told me the manager was wrong and have me contacts to get in touch with district managers over that store. He also wouldn't let any of the other oreillys rep's wait on me maybe thry were on fear of their job and the other Mexican rep working tried to make me move from the counter so he could wait on other customer. Juan is not manager material well let me sat he is not the person to be waiting on people especially not on a manager position.

  Jasmin Tushabe
6 years ago
The visit ended up being okay. London did his job on checking my engine light. But Deja didn't greet me when I came in. I came up to the counter and said hello, she continued to work on her personal computer not even looking up at me. After a minute she said what you need. That's definitely rude. Despite London's professionalism (saying yes ma'am and thank you) I will not be coming back to this location!

  e J
3 years ago
The young man who waited on me was very professional but the young lady Africa America that's also a employee there was not professional at all when you are a customer coming in and being services and has to hear to language coming out of her mouth using the N word that to me is Not Professional at all and to carry herself like that is being disrespect to others that's coming in to the store to be services she can still get her point across but not like that and the older gentleman Africa America with the salt and pepper hair that's cut real low never address her on spreaking like that in front of customers it's a way of doing things and I will shop there again thank you

  Faustino Alvarez
a year ago
After not getting any help across the street Larry and Cynthia took care of me with above and beyond customer service. Do yourself a favor and skip the other guys and go straight here.

  Tomba Green
4 years ago
Nice and helpful friendly associate's always have a smile on their faces. I am happy and well please each time I go in there. Excellent job!

  99 Gatekeeper
4 years ago
Their parts are cheaper than the other competitors...also they check your car for free ...auto advance doesn't do it...auto zone charge $76 ..... having your car diagnosis before you go to someone to get it fix is better than you don't Know and get taken advantage of.... blessings to O'Riley

  Phyllis Crockett-Lyons
2 years ago
That's is my first time shopping their the staff were very nice

  AARON Smith
4 years ago
Generally well located in both urban and suburban settings

  keneth ratcliff
4 years ago
It's a gentleman that works in this O'Reilly at West Montgomery near victory as one of the best attitude in the business . Allways very helpful

  Regina Mastillo
3 years ago
Consistently great customer service. Every other place I have either called or visited I have felt belittled because I am a female.

  eliot mcfadden
4 years ago
Good Services But salesman couldn't find a $250 part that was ordered and paid in full.

  Myra Gill
4 years ago
Employee's welcome you as you come into the door. Also if they see you may not be finding what you need they ask you if you need help. Will continue to be repeat customer. Thank you.

  Andre Waldrup Sr
7 years ago
Good customer service but they don't always have or can get the parts you need.

  Pamela Ann Melcher
3 years ago
My brother needed certain items.

  Brenda Ola Smallwood
8 months ago
We m t thete for oil. Very quik

  Calvin Batties
4 years ago
The owner of this business need to look into all of the people hanging out inside and outside of business doing nothing especially those contractors using your WiFi.Hmmm

  Marion Ware
3 years ago
The man on Rank in and imperial valley gave me machine to hook up to my car never bothered to come outside

  Fifth Ward
a year ago
Great store for parts good prices

  Myra Gill
6 years ago
Employees always helpful and polite. Very rate these days.