Northwest Truck & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patrick Conner
a month ago
If your in no hurry at all then this is your place. Took a jeep to them, told them what was wrong (former Jeep mechanic) and even had the parts in the Jeep ready to go. Dropped it off for them to fix, called to get an update five days in, and then dropped by after a week and a half as I work near by. The owner "spaz" went into epic melt down mode acting like a two year old and was offended that I was following up trying to get a date on when they'd have it ready. I ended up leaving with the Jeep needless to say and fixed myself that Sunday. Not a place I'd use again and a friend (who knows the guy) recommended them, which he'll never live down but did say "they move like cold molasses on a winters day". If your a buddy of his then he'll slide you in front of his other customers. Who knows how this place makes money but I'm sure its from overcharging customers he doesn't know.

  Austin Lorenz
9 months ago
I was recommended this shop by multiple local people I trust, and boy I wish I would've asked sooner. I drive an '86 truck and Earl and the guys helped me out before I had even decided to bring the truck in. They were fast, did great work, very reasonable on cost, and the communication was great! I'm happy to have found a mechanic around here I can trust.

  Hudson
a year ago
I tried last year to bring in my truck like 3 times. They say call back in a few days we will get you in. Never happened. Since they are a classic truck mechanics I wanted to give them another chance this year and see if anything has changed. Nope. Spoke to to owner and he said to call in a few days. Again I should of known about the customer service. I called back and no answer on phone line. I tried later that day and no answer. Not even a answering service. Called next day. Again nothing. They have too much business to care about any new customers. This is that type of business.

  Jeff Bransford
a year ago
These guys are great. They have kept my two cars (2008 Jeep and 2012 Kia) running with over 200k miles on both of them. I find their prices very reasonable.

  Edward Covarrubias
5 months ago
Bad customer service... never coming back and dont recommended if you value your time. They will leave you waiting without no help having no customers.

  JoAnn Villareal
2 years ago
This has to be the most expensive shop I've ever used. I realize that mechanics always try to get over on people but this has to be the worst. Earl is a liar and extremely rude and the only reason I used him was cuz my mom ( previous owner) said he already knew the Xterra. My brother went to school with him and he is in the neighborhood, but I wouldn't recommend anybody using Northwest truck and Auto on pinemont. I have a 2003 Xterra that we ( my mom and I) have put 3 starters on that SUV and now, it's out again, and of course it's not under warranty,, only cuz I misplaced the receipt. Earl told me that the valve cover gaskets were leaking onto the starter and it was shorting it out. He said he replaced them and when I called him then he tells me that I told him not to replace them because I was selling it, which was a lie he's a rip off a liar and he's rude I wouldn't recommend using him, but if you do, good luck!!!

  Cesar Solorzano
3 years ago
Spent 500 to get alternator replaces here, next day my car wouldn't start so I replaced the battary then noticed a check electrical system issue which was due to altinator belt. Called Jaime and he told me to wait and not drive it for 4 days, and when i asked he said he was still going to charge me to see whats wrong, after paying to see what was wrong the first time less than a week ago.Service: Electrical repair

  Roderick Hearn
4 years ago
These guys are awesome. They should definitely have their own tv show. Super knowledgeable. And Earl is a trip. Got some hella stories, so don t be on your lunch break.Really though, I recently made the mistake of taking my car to another mechanic out of convenience because they were closer. Well, guess what... Earl and his guys had to fix what they messed up.I won t make that mistake again. You can t fix what ain t broke. If you find someone great, stick with them.

  Dima Sereda
3 years ago
Bought a Sprinter van with busted rear brake lines a couple days before July 4th and every shop I called was too busy to help. Jaime was really kind to move around the schedule, book me next day and get me on my way to drive it across the country! Many thanks

  matt rokovich
3 years ago
The guys at Northwest's knowledge in all vehicles including diesels is vast. They keep my entire fleet rolling. They are very thorough and care about your vehicle and your business.

  Milo Garcia
3 years ago
This place is the one and only mechanic that I trust dearly.. He does fast service very courteous ..and never over charges you for part you don't need. EARL IS A GREAT MAN .. TAKE YOUR VEHICLE THERE....!!!!!!

  Alan Rivera
6 years ago
An employ by the name of Matt Pereira has shown he is not a man of integrity by his actions online. His character reflects your business.

  Monthrae Sampson
a year ago
Warning Don't trust them!7 months of lies! Don't TRUST CHARLES or the Team! I'm so serious!

  Ralph Lillich
7 years ago
These guys do a great job. I am very satisfied with their work and recommend them

  Joe Wiggins
3 years ago
Great shop and people honest repair shop

  Edward Garcia
3 years ago
Great service

  Rachael Williams
3 years ago
Honest, reliable and fast.

  Glenn Traylor
10 years ago
Always honest and always thorough

  Vicky Woodall
6 years ago
Excellent, honest repairs

  Terry Muhammad
6 years ago
There are good