Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Scarlette Hart
6 months ago
This Company is a Scam! They refuse to pay for my alternator, which is included in my package. They stated my policy is effective 9/16/23, and my claim for the alternator was made on 10/4. They do not want to cover this repair because they are claiming that for the policy to be effective you have to have 1,000 more miles than odometer reading on contract in addition to being past 9/16. Because my miles are under by 200 they refuse to cover the repair! I will be speaking to an attorney!
Tiffany Oliver
a year ago
This shop is amazing, I've been going there for over 10 years with different vehicles, and the customer service is excellent. Mike is always helpful. Prices is good, vehicle is always fixed in a timely fashion. This place should be recommended to everyone
asghar abbas
7 months ago
He is thief Don't go there they will trapped you first he said ill check Ac in $29.99 i said thats fine After that he said ill fixed your Ac in $155 and i give you 30 days warranty after a day my ac cooling again hot when i came back to shop he said ill charge $1425 which is $425 labor and $1000 ac compressor i check autozone they will sale $153 and this theif charge me $1425
goddess innerg
a year ago
I have been a customer at mikes for as long as ive had my car 7 years and to be honest my car literally has never had any odd issues. Mike provides whats needed and gives fast kind service. I know my car is in great care. He has done 99% of my oil changes and the times i went elsewhere i felt like my car wasnt satisfied. If you are looking for a mechanic you can trust and has great pricing. Look no further!Services: Brakes, Auto brake replacement, Oil change
Lavelle Washington
7 months ago
Mustafa is a rock star over there.Fair, honest, knowledgeable, trustworthy and caring.A+ Everytime
Paris Patrick
2 years ago
I ve come here twice with two different cars and both times really nice experiences! I m extremely happy with the prices and how well the guys in the front explain things to me. I do not feel taken advantage of only problem is I do not even live on this side of Houston but I trust them so much that if it s a problem with my vehicle I will try to make it but they close at 3 on Saturday opposed to 3:30 like the sign says.
Chung Nguyen
11 months ago
The best auto repair in town. Fair price and mechanics are very experienced and the most wonderful thing about it is the money you paid worth every penny. I recommend to everyone
D. Herman
4 years ago
I had Michael and his crew check out a vehicle that was for sale at a nearby car lot since I live out of town. Michael was SO VERY helpful and gave me detailed report on what repairs were needed along with an overview on the general condition of the vehicle mechanics, body and interior. He went beyond what I consider great service! Very affordable, helpful & prompt. Plus, he was very friendly and pleasant throughout the whole process. THANKS MICHAEL!
TJ
2 years ago
Very happy to find this shop. Originally had plans to take my car to a mechanic that I've used several times a few blocks away but it just so happened that the place was closed. A tow truck driver recommended this place to me and I'm glad he did. I was not over charged first, my car secondly was diagnosed correctly and third the work was done correctly. I will definitely continue to come back to this location even though I live 25-30 minutes on the other side of town.
Lyndon Ji
4 years ago
Fix the smell issue inside my car due to oil leaking on to muffler. The experience at National Auto is so smooth, I just can't wait to put up a review to share it. The shop owner is honest and punctual, and price is very fare. A good auto shop is hard to find these days and I plan to keep using this one for a long time.Edit: I went back after a month to check on some oil residue thinking there might be a potential overlook on the repair. they are being very patient with me and took a good 30 minutes to help me go over the whole engine and make sure the job is done correctly and it is. I am really thankful for their great repair work and very appreciated they took extra time to give me a peace of mind. wish I can add one more star to the review. You won't regret choosing them as your auto repair shop.
Augnes Binu
7 months ago
Poor response if you try to call to schedule. None of the workers or technicians at the place answer the work phone number provided. Not sure whether this Business is open or closed down.
Robyn Colbert
2 years ago
So happy I trusted my intuition and came to this place. I had called to see if I can bring my truck in because I was having an coolant leak and I thought it was my water pump but when I came to get it looked at Michael (a true angel) assured me that I was riding around with no oil and that was causing my issue. Thank God for him! He could have lied and got about $400 out of me. From now on when I need my vehicles repaired, I will spend my money here.
Maureen Travia
4 years ago
Professional, competent, and courteous!This is the only place I'll bring my car..period!Being a woman, I didn't know what to expect, as it had been my experience to be spoken to in a condescending manner by other mechanics. Not the case here! I was treated with the utmost respect and consideration, which makes all the difference!!When I first came to this place, I expected that they would do the work with expertise (which they did)..what I did NOT expect was how great the SERVICE would be!Michael didn't just explain the condition of my car, he brought me out to the garage and SHOWED me. He pointed out a couple of other things that I should be aware of but didn't have to be attended to immediately.During my most recent experience..I was TERRIFIED that my car would stall on my way to work, causing me to become a bit "frazzled" and emotional by the time I called and explained the situation to Michael. He just said "don't worry, we'll take care of you "...and they did! My car was fixed at a fair price and I was able to breathe again.Thank you National Auto Repair!!!
Salem Abusbeih
2 years ago
What's more important when you have a car is having a good honest Mechanics this place is that. Took me car and they figured the problem fast and repaired it just as fast. Took my daughter's car to them thinking is going to cost hundreds to fix but the problem turned out to be a $10 battery for the remote. Been coming here for 3 years.
Nadia Javed (Carter Bros)
8 years ago
This place is awesome!! Before I met these guys I felt afraid to visit a repair shop being a female males try to tell you that you need all types of car repairs. This company is 100 percent trustworthy. I have told them of repairs I thought I needed and they will tell me in a minute no your car is fine. Most mechanics just want the money, but this place wants your trust and business.
J Moreno
2 years ago
They fixed my car the first day. I will continue to take my cars here they have good prices and you can buy your own parts and save even more. Professionals and great service.
Iheanyi Ezeagwula
5 years ago
Mike is very honest to the core and understanding. Very sensitive to time, that he'll even suspend his lunch just to make sure a customer doesn't stay longer than necessary. Polite and very friendly. Highly recommended.
Creole Beauty
8 years ago
I have been coming to this shop for 20 years. The previous owners and the new owners are amazing. They are honest hhonesthonest. They always properly diagnose my cars and fix the problem in a timely manner. I highly recommend this business for your auto repair needs.
Patricia Johnson
2 months ago
Very polite and knowledgeable. Will revisit.
Sahil Jamal
4 years ago
They are the nicest people ever! They have the best prices and are very honest and reliable! We went to fix my old BMW and they covered our warranty and changed our battery right away
Martha C
5 years ago
This is the best car service in Houston. Michael is very honest with car maintenance needs, and their overall car knowledge is superior to other places. Fast service as well! Highly recommend.
Tahir Khan
7 years ago
I have been coming to them for over 5 years with multiple cars. They are trustworthy honest and reliable! They have the best pricing and get your work done in time! I recommend them to everyone!
Onyekachi Oparaji
6 years ago
Friendly, direct with responsibility and absolutely intelligent folks. They know their work and very determined in making you leave the store happily!I wouldn t have got it better elsewhere.You guys are the best!Thanks for your transparency!
Diana Lindsey
a year ago
Always PROFESSIONAL.. ESPECIALLY MR. MIKE, AND MUFUS are hard working men and makes you feel appreciated and will work with you.
Ade Obasa
5 years ago
They have treated me well over the years. Great Service and good customer service. Once fixed it's fixed. Come and try them out you will love it. Be blessed
Ali York
7 months ago
Great customer service and great work in a timely fashion.
Jackie Williams
3 years ago
He's very nice very experienced he treat all his customers with a smile I've been going to him for over 5 years I would not go to no one else but him
Mitchell Jackson
5 years ago
THE OWNER AND MECHANICS ARE VERY HONEST THIS ISN'T ONE OF THOSE SHOPS THAT TELLS YOU THIS AND THAT IS WRONG JUST TO GET YOUR MONEY I'VE BRUNG OVER 4 CARS PLUS REFERRED FAMILY AND FRIENDS AND WHATEVER PROBLEM IS WRONG THEY FIX IT THE FIRST TIME THE REASON IM GIVING THEM 5 STARS IS BECAUSE THERE VERYYYYYYYY AFFORDABLE AND RELIABLE MECHANICS THAT CAN BE TRUSTED
Hongwei Li
5 years ago
The owner is very nice and honest, highly recommend! I came from another state and find him online, he has excellent review and he is!
Ali G
11 years ago
Honest, fast and reliable people.... It's really difficult to find a mechanic out there with these credentials.. The price, service, and knowledge cannot be beat..