MotorLane Auto Mechanic & Body Shop

4.8 (173)

  9234 Rasmus Dr, Houston, TX 77063
  (832) 412-2909
  Claimed

Auto repair shop Auto body shop Car repair and maintenance service Auto tune up service Brake shop Car inspection station Chauffeur service Oil change service Smog inspection station Wheel alignment service

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Winston Mahler
6 years ago
I ve received services ranging from window repairs, interior door electronics, engine belts, and a couple oil changes from MotorLane. Three visits total over the past two years and I plan to return for more in the future. Their work is consistent, if anything it has progressively improved - especially regarding their customer service efforts. Communication is prompt and consistent - even after the work is completed. I had an issue with my vehicle after my last visit and they went out of their way to compensate me for this item. Good looking shop both in the vehicle bay and customer waiting area. I ve recommended them to my family and friends and will continue to do so.

  logan mcclellen
8 years ago
Copying over my Yelp review because MotorLane deserves the love...I went to MotorLane Automotive to get work done on my 2001 WV Passat. I knew there were some serious problems with my car as it was making a few different noises when it drove and was even leaking oil. I took a drive around the block with Chad (the manager) and the mechanic so that they both could hear the noises that were concerning me. Just from listening, the two sounded like they had a good idea of what the problem was but wanted to lift the car up to make sure. Once the visual inspection confirmed their thoughts they took the time to show me the issues they were seeing and explained everything simply. I really appreciated this. They gave me a fair quote and allowed me to borrow one of their cars for a few days while the work was being completed. Again, very much appreciated this. Being an older car, there were a few other things needing fixed. Chad gave honest and accurate feedback on what was critical and what was not. When I came back to pick up my car I was surprised to find that they had cleaned my car inside and out! My car has been running (and looking) beautifully for a week now with no issues!Bottom line is I highly recommend MotorLane Automotive for their friendly service, fair prices and honest work.

  April D
6 years ago
I have serviced my Mustang here on several occasions and have had excellent customer service! The staff is well educated on the services and products that they offer. They make honest and important recommendations for services needed to keep my car up to date! Every service that I ve had here has satisfied my requests above and beyond. The service technicians really know what they are doing! It proves that having superior staff creates impeccable services and the company really knows what they are doing!! Don t take your vehicle any where else! My whole family brings their vehicles here!

  ii_lilsky03 !!
6 years ago
Jennifer was kind and very patient with my indecisiveness to have my car towed and repaired. Once the car arrived at the shop, we noticed the key was left at home and she had an employee drive me back home to get it. After the mechanic inspected the car he noticed that my previous mechanic purposefully cut my belt and Jennifer brought me to the car and had me see it for myself which I thought was super cool and professional. The only thing I dreaded was the wait of over 6 hours for a loaner but I guess it was better than not having a car for a couple of days. I highly recommend this shop as they are very upfront and try to work with you , plus Jennifer was great!

  Jack Lawhorn
5 years ago
I needed a new engine for my car. I had a job related injury and was unable to pick my car up for almost a month. MotorLabe did excellent work on my vehicle and had it running like new. They didn't charge me an outrageous storage fee. I appreciate their patience and understanding of my situation. They are fast honest and friendly. I highly recommend them.

  Adjoa Acheampong
6 years ago
The team here is very knowledgeable. I have taken my vehicle over to them for servicing twice so far and each experience was great. They take their time to inspect your vehicle in its entirety regardless of the reason why you came in and also take the time out to explain which problem should be prioritized as well as explaining what each service consists of.Overall awesome experience thus far!

  fadi elhaddad
6 years ago
I have been coming here for 2 years now. Always best customer service. I found out about MotorLane Automotive by a friend referral for my 2010 Honda Pilot i needed to do the timing belt and a full tune up and i am very pleased with the way they handled my vehicle and with the professionalism of the service they provided and the price was great and i am really satisfied with the job and i recommend these guys to all my friends and for any more future jobs i know where i am going ...A++++++++

  Michael Whitmire
6 years ago
This is my first ever Google review, which I had to write because of how good this place is. I've been in three times and each time they have fixed my car much better and for less money than I expected. They were extremely helpful in dealing with my car after hurricane Harvey flooded it. I brought in a Mazda and a BMW and Motorlane did a great job on both.

  Bekha Radzhabov
7 years ago
I took my 2011 BMW 3 series to get my 90k service done. I was treated like family. These guys are amazing. They have a great office space with wifi and fresh coffee. Their prices are very competitive. I love the way my car is driving now. I will definitely be back with my wife's car for her service

  romi mahdi
7 years ago
Best service I have ever gotten for my car. The employees make you feel like your family very honest great prices and will meet the deadlines they provided. I highly recommend to go and checkout MotorLane Automotive if you have any problems with your car in Houston Texas area.

  Melissa A
6 years ago
Best service. Agents make every effort to address your needs, keep you informed, are considerate and respectful of your time, unlike many places I ve been. Very reasonable prices. The agents are knowledgeable, helpful, and during my wait I have noticed their consistent efforts to help customers beyond the scope of services offered with everything from rental or credit card company problems to towing and accident reports. Very impressed.

  Phillip Delariva
7 years ago
Best service, Quality work and affordable prices! They have great mechanics that do the job right the first time and you don't need to go back a second time! They keep you updated everyday on the status of your vehicle! They offer loaners if needed! They ask for you to bring vehicle back after couple days just to make sure everything is still great!! I have had bad experiences with other mechanic shops, but this one IS THE BEST ONE! I WILL ALWAYS RETURN TO MOTORLANE AUTOMOTIVE AND WILL HIGHLY RECOMMEND THEM TO EVERYONE!!

  Roel Garcia
8 years ago
I've had an awesome experience dealing with these guys. My engine had gave out back in December, took it to 5 different mechanic shops and these guys, by far, offered me the best deal.I started having some issues with my rotors and as I was told by other mechanics that my bearing were also bad since my car was making a humming noise. Took it to these guys they test drove and was told that nothing was wrong with my bearings and actually pointed out the real problem as to what was causing that humming sound.These guys are honest and very reasonable with the pricing in parts and labor. I'm very pleased with their services....

  Brian Yeakley
6 years ago
They are the best in Houston. Hands down. Have worked with me on my car at a moments notice, and always trying to help save me money since I'm a poor freelancer. Every time I don't do what they suggest I regret it, so everybody there is super knowledgeable and trustworthy. Definitely a mechanic for the people!

  Isaiah
6 years ago
I can sincerely say that this place is the most trustworthy car repair shop around. Mr. Smiley and Ms. Jennifer are both knowledgeable professionals who provided me with the smoothest transaction I could ask for. My car runs great and I feel safe knowing they provided warranty with their work. Thank you MotorLane!

  Wande B
6 years ago
My experience was not the best at this place. Although the customer service was cool, I felt this business lacked professionalism. I dropped of my car at this place solely based on the reviews. My car was in the shop for a month and each week it was a new problem. I believe that the mechanics here were not familiar with the type of foreign vehicle I drove and with that being said, should have said so. I ended up spending over $1000 (including Uber rides from work and back) when the problem was the initial issue discussed in the first place. I felt taken advantage of and did not appreciate one of the receptionist telling me how trouble some my car is in the first place. That was rude. If you have a non-domestic vehicle I suggest you be careful.

  Sarah I
8 years ago
I usually do not take the time to write a review for services, but this one i felt it was worth it. The excellent level of customer service, honest work, professionalism exceeded my expectations. I have completely switched from my previous mechanic shop (MIDAS and NTB) to MotorLane as the level of attention my car got at MotorLane(Mercedes C250 2013 model) was equivalent if not BETTER then the level of attention my car got at the Mercedes dealership. Its a all in one shop- I got my Synthetic oil changed, Inspection sticker renewed, 2 sensors replaces, and a brand new windshield for a fraction of the quote previously provided to me by Midas and Mercedes. Again would highly recommend this mechanic and body work shop for all cars especially for people who value honesty.

  Miguel Juarez
8 years ago
I have visited many mechanic shops in the past but none ever as good as these guys.The quality of work is impressive, they fixed my car in a timeline manner and the best part the price is the lowest I've found in Houston.If you need something in your car fixed, small or big, this is where you need to go.

  Syed Mubashir
8 years ago
Honest Professional Service. First I took my 2007 Toyota Tacoma for tune up. Their mechanic suggested that it would be wise to change the water pump since it was appearing at the end of its life. I took the recommendation and got it changed. I use this vehicle primarily for business and after getting a tune-up and minor repairs my truck is driving much smoother then before.Furthermore, since I had a great experience I took my dad there for his 2009 Toyota Camry and they completely re-did the car with complete inspection and repairs for needed items to bring the car at certified levels. My Dad is really satisfied and pleased with the repairs and with how much it costed him to do the repairs. High Fives from me and my family for great service and performance.

  AS K
7 years ago
Great and fast service! Very professional staff and management.I typically take my car to the dealership and decided to try motorLane based on a recommendation. I can honestly say that the service I received is better than any I've gotten at any dealership service department in the past.Would recommend to anyone needing any kind of auto service whether it's an oil change , a state inspection or major repair.

  Ashton
7 years ago
Great customer service and amazing job on our SUV Nissan. Finally a honest and great place to get any service done on your vehicle. Highly recommend to all; we will definitely bring our other vehicle here for services.

  Roy Delariva
7 years ago
Best Service, Quality work and affordable prices!! Highly recommend. Took my '08 Dodge Ram in for a service tune up and in a day it was running as good as new. They kept me informed during the service and even washed it for me. Will always use Motorlane Automotive!!

  s abousaway
6 years ago
It was a great experience. I took my car to fix an electrical problem. The problem took much longer than anticipated and it was diagnosed and fixed and I was not charged more than the initial price quoted . Honest and Excellent service. Great owners and will fix only what is necessary . Thank you Amir and Chad.

  James Posey
5 years ago
Had an awesome experience with Motorlane team, knowledgeable and easy to talk to. Very thorough and genuine I was able to witness both service advisor calling around to get better price for great quality. They are clear to show that there interest is the customer, not just the $$$$$$. HIGHLY RECOMMENDED!!!!!

  Alex asfo
8 years ago
MotorLane replaced the front strut assembly, rotors, and break pads on my 328i. They are very professional, while customer service is great.The manager even drove me to my destination at no charge. Highly recommended.

  Patricia Ahmad
6 years ago
The best auto mechanic I've ever used. their staff is very professional and friendly. Both the mechanic and the service desk explained the situation in a way that I could understand. I give them the highest recommendation and will never go anyplace else.

  Mamie Kelley
7 years ago
This is a great place to get your car service.The guys there were honest and patient..especially Amir..he didn't try to rush me into anything. He gave me options to choose from to have my car repaired..I really appreciated his honesty..being a female we need honest mechanics..Chad the owner was great too. I recommend this place to anyone..

  Christopher Irvine
6 years ago
Taken my Ford here a few times now which I bought from their sister dealership next door, and what can I say, these guys don't disappoint. Friendly and professional staff, high quality of workmanship, and just flat out honest which is hard to come by these days. Thanks guys for all the work you've done for me. See you soon, Chris.

  Jana Buehler
6 years ago
Chad and Amir at MotorLane were very kind, knowledgeable and professional. We were pleased to have found them on the Internet before we spent $$$ on unnecessary maintenance recommended by another shop. Our cars are both running well thanks to their expertise.

  Viraj Patel
8 years ago
I have a 2011 Mini Cooper S that I brought to these guys and it was having problems with the passenger side strut. Let me just preface this review by saying I have 3 years of experience in the car business. I arrived and the manager Chad greeted me very warmly and rode with me to get a feel for the problem I was experiencing. Then he had his tech drive the car, after which they placed my car on the lift and examined it. When the found out what the problem was, Chad grabbed me from the waiting area and brought me over to my car and explained what a good strut looked like and then he showed me the bad one and provided numerous analogies in order for me to understand what was going on and what could happen. He then provided me with a very fair quote to get the work done in, without ANY pressure whatsoever. NONE. I got the work done and I am happy to report that I am very pleased. I HIGHLY recommend this place. (another note, I really don't write reviews that often either) Good honest and quality service. You don't see that too often.

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