Meineke Car Care Center
4.6 (420)
17711 Old Louetta Rd, Houston, TX 77070
(281) 407-8362
meineke.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miriam Charles
4 days ago
I drive about 16 miles (and pass quite a few auto service places lol) to go to this shop exclusively, for oil changes and most recently my inspection. They are the most kind and professional staff, the process is always seamless, and the waiting area is nice and relaxing. Highly recommended!
Brandon Brookshire
3 months ago
Great experience!! Staff was friendly and professional. After truck was looked at, they did not recommend any repairs that I knew were not needed. Work was done quickly and at a reasonable price. I will be using the Old Louetta location again.
Knight Jennifer
a month ago
Awesome experience!!! The ladies in the front wonderful customer service!!! They made sure they kept me posted about everything that the mechanic needed to do!!! I still have more work that is needed and I will be taking my car right back to them!!!
Karla Tx
a month ago
I think if you have a simpleProblem with your vehicle they can help you with it. It it s something more complex don t waste your money. I told staff their I was going to either repair my car or buy a new car. They pointed out several issues that could have been causing my vehicle to shake. I spent 1700$ on their suggestions. . The car continued to shake so they said i needed 4 new tires. I spent another 500$ on new tires. My car was Still shaking.I took it back to their shop. Then they aligned my car (for free). It still shakes. They still can t explain what is causing the shaking. Smh what a waste of time and money. Now, after putting in 2200$ worth of repairs by their suggestion the issue remains.
Kelly R.S
4 months ago
The Service Writers are friendly, knowledgeable, and communicative. I ve been a repeat customer over the past year and now recognize me when I walk in.The Mechanic gets the job done right the first time. If they encounter problems, they let you k kw and keep the car until it s repaired properly.
Bryana J.
3 months ago
I ve been to 2 other places because of my brakes screaming and all they could tell me is that my brakes are fine & not what the problem actually was so that I could have it fixed. Not only did they find the issue, but they fixed it. I am greatly appreciative of the mechanics and the great customer service from the woman at the desk who explained everything to me and kept me informed throughout the process :) highly recommend this location
estandiferener
a month ago
It's always a pleasure to get my vehicles serviced with Jalisa, Crystal and Tom. The environment is so warm and friendly. They make you feel like you are family.
Mike Gibson
a month ago
Wonderful place to have simple autowork done. I ve never used them to diagnose a problem.Used them to replace shocks about 18 months ago. Most places will not install customer purchased parts. I couldn t wait 3 or 4 days for other shops to order the shocks, but Julessa and her crew did it immediately and won me over.The most recent visit was to have a starter replaced. They located a new part and had it running in a couple of hours.Btw: I have a GMC 2500 diesel. Most shops salivate in anticipation of upselling me.
frank king
3 months ago
Had my rotors turned. 30 dollars a rotor. They had it done within an hour and a half. Being my first experience with this shop, can't say too much. But they were good people, I felt.
Adrian Persaud
4 months ago
Went to get an inspection done and the staff was great. A place where people were looking to help you out and not be overly sales pitchy. Its somewhere I would be comfortable taking my car from now on
Lance Manivanh
a month ago
Was quite satisfied with service. Minus (-) one star because the weather was partly cloudy. Would highly recommend anyone needing their vehicle service.
Jared Hammonds
6 months ago
My last 2 oil changes were done at this location. The drain plug has about 8 copper washers on it and the threads are completely stripped and they refused to take any responsibility for it. If they can't handle an oil change, then no one should trust them with anything else.UPDATE: as you can see they said they were sorry that I had a negative experience and they told me to call a number which only takes me to the store that refused to do anything about it. They pretend that they care about your problem but they don't. They can screw your car up costing you over $700 and they do nothing for you.
Didi Bradford
2 weeks ago
Top notch service from the check in to the checkout, and less not miss the mechanic who work is spit on... I am so happy I found this location to service my vehicle...
Shaik Talha
5 months ago
Very good service. They know exactly what they doing. Even tough there was little misunderstanding between the manager and me but everything went smooth. I brought my car for alignment
Erik Espinoza
a year ago
Do Not Take Your Vehicle To This Location!!They remove parts from your car to try making you go back for more repairs.I had to use a bottle cap in place of the clip they purposely removed so my car could stop overheating. Those oem clips don't just pop off. Especially after it was working perfectly fine the night before this shop got their greedy hands on it.I had taken my car in for a fuel pump issue, so they had no reason to pull my radiator fan off.
Rebecca Alexander
a month ago
Very pleasant experience. The manager and her associate were very prompt and friendly. Great customer service!
Gary M
a month ago
Took my vehicle in for a state inspection. Staff was very nice and took my vehicle right in. Hassle free experience. Will be taking my other vehicles here in the future.
Peggy Garrett
2 months ago
Very pleasant employees my car was inspected, I was in and out in no time. Highly recommend!
Carl Anderson
6 months ago
3rd time for an oil change, first 2 fast fair priced as advertised. Charged me $35 for coolant, said it was empty. Never had an issue no overheating no light and a 2022 with 30k miles. Charged me for upgraded oil filter, never mentioned the extra charge for either till I went to pay the bill. $116 for basic full synthetic oil change with using a $20 coupon. Went there to save $10 ended up paying $50 more. Never going there again!!Service: Oil change
Kesa Bailey
2 months ago
I went to get my state inspection and everyone was super nice and professional. I had to write a review because customer service is dying, but not at this store. Keep rising!
Riddhi Junnarkar
4 months ago
Very attentive and efficient! Worked quickly and communicated extremely well. I love the professionalism and intend on continuing business with them. Pricing is extremely reasonable as well!
Arshad Mansoori
4 months ago
The lady who took care of my car was so kind, listened to all the issues patiently and served exactly the way any customer wishes to get served. Will definitely visit again.
Kelly Ridley
2 months ago
Quickest Service I've Ever Received.. The ladies are polite and waiting area was clean.. I'll definitely be using the again..
Ken ONeal
3 months ago
Just an amazing shop! Kind, courteous, fast and fair. I've been here 5 or 6 times now and I'm always completely satisfied!!!!!
Roy Mashburn
9 months ago
Great service like always. Thought I had a brake issue only to find out it is a ball joint issue. Very thankful for the honesty and the recommendation to go to the place I had the lift done on my truck instead of them trying to get it done. Will absolutely return here when its needed.Services: Wiper blade installation, Oil changeServices: Wiper blade installation, Oil change
Fonda McNutt
2 months ago
Went there to get repair quote, was greeted by Julissa, who was friendly, very knowledgeable and professional, was given price( which was less expensive than 2 other repair shops ). They offered options and provided great and fast service. They are my new Car Care Center. I do recommend them highly.
BB
a month ago
Very friendly staff. Quick service with no issues and reasonable cost for repairs.
Jay Hartnett
3 months ago
They were professional, courteous, and efficient. I will definitely return to do business with them and will recommend them to family and friends.
Cindy Jordan
3 months ago
This is our favorite place to take our cars. Customer service is excellent and they get us back on the road quickly.
TONY HONG
10 months ago
Awesome experience as always. Both Julissa and Sr are so friendly and honesty. They explain the work and honest advice. They don t charge or add any other unnecessary service.Highly recommended will continue bring my vehicles to this place.Services: Steering & suspension repair, General repairs & maintenance, Auto maintenance