Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nate Church
3 years ago
I would give these guys six out of five stars if I could! I have taken my car here for numerous repairs and they consistently treat me well, have the best prices I can find, and genuinely help me. Their prices beat out the dealership every time. Also Larry, the mechanic, has given me tons of advice and tips to maintain and fix problems on my car myself. They will look and diagnose many problems in your car for free with no charge! They are also quick and efficient, anytime I ve been there I have been served almost immediately. This will be my go to car mechanic and shop for the entirety of my time living in Houston. I am super grateful that I found these guys and will continue to have my car serviced here for a while. I cannot say this about other Kwik Kar locations, but this one is spectacular. You will not regret taking your car here! And truly, if you have basically any question about your car, Larry the mechanic here is Unbelievably experienced and knowledgeable. I know nothing about cars and he has help me understand things that are under my hood, tips on pricing, and knows the auto industry better than I could ever hope. One of the best auto shops in town!
Lauren Cotton
3 months ago
Great service and friendly staff. Will definitely come back here next time I need work or an inspection. Shout out to Brooklyn! He was very patient with me and my lack of car knowledge lol
M A
a month ago
Changed oil, breaks, and spark plugs here. Nothing but great experience
Martesa McDade
5 months ago
Definitely would recommend! I came on a referral about a year ago and will also continue to refer ppl and have in the past. Excellent work and customer service-from both locations!!Services: Brakes, Oil changeServices: Brakes, Oil change
Tiffany L
9 months ago
Had the same poor experience as the last reviewer.Came here for state inspection today.Pulled into the empty bay, same direction as the car in the next bay. Tried to speak to the staff who was working on another car to confirm that I was parked in the right place, but was ignored until I called out to him several times. He then proceeded to rudely lecture me that I should not have pulled in to the bay and should have read the signs, which were on the opposite side of the building. There were no such signs on the side that I entered from shepherd.He told me to pull out but gave no other instructions on where to wait for inspection.Bottom line - DON T come here, rude staff. Bring your business elsewhere.There are plenty of other car inspection places within 1 minute drive. I went across the street where they did my inspection promptly with no attitude.
Atif Hariz -Realtor
5 years ago
Came in for a state inspection on Saturday. Their employees were friendly and had me up and running in no time. The resting area was nice and had good coffee ( i'm picky with my coffee ).
A Spielman
10 months ago
Came on June 19 at 3:00 pm for state inspection. One car in the bay, the place was not busy at all. Followed the direction of the car currently in the bay, only to have an attendant rudely tell me I was going the wrong way. How am I supposed to know? Asked the attendant if he was available for a state inspection. He tells me he is tired of this sh*t and orders me to reverse into a parking spot and wait my turn. There are two empty bays and there were no cars in front of me, what am I waiting behind? I tell the attendant he was being unprofessional and rude, and I would not wait to do business here. I didn t get the attendants name, but it was a male with short curly hair and had earring in each ear. Very unprofessional and discourteous, would not recommend coming here.
Ramanda Savant
2 months ago
They are fast, professional, and friendly. Great job. Honest
Matthew Hubert
5 years ago
Showed up for oil change. Asked for same price as last time and Mobil 1 as I've asked for everywhere I get my oil changed. Guy tried to charge $25 higher than last time and wouldn't even match a competitor's price. Stalls completely empty at the time. Will never be back.
Stephanie Kae
5 years ago
Always a very friendly staff. Their crew is knowledgeable and helpful, and they are never pushy. The waiting room is clean with fresh coffee and a soda vending machine. The unisex restroom is clean and well stocked. Highly recommended. They also have a "top-off" service, which allows you to come back if your car needs more wiper fluid, etc.
Jennifer Simpson
4 years ago
This is a great place to take your car! I needed an oil change and the staff was super welcoming and made the process extremely easy! I was in and out in about 15 minutes, they vacuumed my car, replaced my washer fluid , and double checked all of my tires, along with the oil change. The waiting room is comfortable and clean, and staff was very kind and knowledgable. I recommend taking your car here for any help!
K J
6 months ago
Watch out their not charging your oil like they say they are good luck folks be careful real crooks
Scott Engler
3 years ago
If you happen to go to the Kwik Kar on Shepherd, you will find a hidden gem of a mechanic named Larry.Larry has been the only mechanic I will bring my car to for well over a year now. Being new to Houston, and having an older car, Larry has consistently proven that not only is her knowledge and expertise far superior to any mechanic I ve ever worked with throughout my 20 years of driving, but he s incredibly patient, kind, and honest.Larry truly cares about his customers and my experience is that he cares the most about making sure my car runs well and I can stay within my budget. Have not had too much experience with the other providers, but I highly recommend Larry.Services: Air conditioning, Battery, Oil change
Kristee Valdez
5 years ago
The mechanic named Chris helped me out today, he is exceptional at what he does. He was very knowledgeable, friendly, and I felt I could trust a mechanic for once in my life. I appreciated the fast and courteous job this place had to offer.
TexasBoy 1836
3 years ago
Came here for an oil change and state inspection. Subsequently needed new brake pads and a few other things. Roman and his team were professional and efficient. They got everything done in a timely fashion while also taking care of other customers. I would highly recommend this place if you need your car/truck to be maintenanced. Great job guys.
J J
4 years ago
Love this place! I get in and out here quicker than anywhere else I ve gone for an oil change They are also incredibly friendly and they have great prices. Having a mini Cooper can be expensive when it comes to oil changes, yet they charge less than most. I will continue coming back
Mytisha Harper
a year ago
Been going here for years. Always delivers exceptional service. Very clean, organized, detail oriented. Honest and patient. Thanks Kwik-KarServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change
Ariadne Paredes
5 years ago
Chris was great! Service has always been really great and fast here. I always do my car registration here cause it will not take em more than 6-7 min. to return us our car. Love it and recommend!
Ms.DEE FRANCOIS
5 years ago
Great Team of Guys who know their Craft. I brought them Breakfast & the Smiles were PRICELESS. the Overall Experience was Awesome.I would recommend Kwik Kar to family, friends, and loved ones. Best Service Friendly & Knowledgeable with Integrity
C CT
6 years ago
What a pleasure these guys are. I only needed a State Inspection for my car but they were super efficient, quick & polite. The garage is kept immaculate & tidy as is the customer waiting area, which was fully equipped with tv, drinks & magazines on a variety of subjects. I will definitely be returning for next year s inspection & using them when my car needs a tune up.
Ryan Ramirez
3 years ago
This place always gets the job done in lightning speed. The manager Roman is very knowledgeable and gives you honest recommendations every single time. I highly recommend this place to anyone who needs a quick oil change or any other car maintenance.
Travis M. Dumas
3 years ago
Fastest oil change I ever got in my life. They told me 10 minutes (which I was already happy about) yet got it done in 5! Definitely the place to go if you need the job done fast!Service: Oil changeService: Oil change
Jessica Hickey
5 years ago
These guys are awesome. They are the only ones I trust with my car. They do not try to scam you with services you do not need (i.e. they don't try to sell you an air filter when you don't need one!) and they will take the time to show you WHY you need certain services. They also take the time to explain how these services impact your car.
Katie Cardenas
2 years ago
The only place I take my car. One time Ruddy personally came to jump my car so that I could avoid paying for a tow truck. We don t live in the area any more, but I drive 30 minutes whenever I need service or am inspection. Hands down the best car place.
Caleb G.
5 years ago
This is my favorite place to get my oil changed. There is a guy there named Chris who inspects the car and lets you know what s wrong with it but also isn t pushy if you don t want to get it all done in one day. They make sure to leave the car cleaner on the inside than it was before you brought it there and they always get it done within a timely manner. I definitely recommend to everyone.
Dave Du
3 years ago
Excellent service, the two gentleman working there were friendly, knowledgeable and incredibly helpful. I'm incredibly impressed they were so friendly given I went in around 4pm and they were working without AC in this crazy summer heat. Will continue to go back here and highly recommend
slisa576 Salinas
4 years ago
I had to buy my own filterAnd they still charged me $70 to change my oil. The man begin to raise his voice when I asked him about the oil price and I see on my receipt that there's an additional $30 'up charge'.He didn't even ask and am more taken a back by how rude this dude was, litterally yelling at me trying justify the up charge.Definitely not coming back.
Johnny Ono
6 years ago
Save your money. Do not take your car here, ever. They put me on the back burner for a long time even though I was there early, gave me the same bad part twice, and on top of that contaminated my brake system with bad, dirty fluid. I was also charged $200 for a $95 part. So they gave me a bad part and also ripped me off. All this and they charge 100/hour for labor. They pushed my car aside so they could get to other cars, then tried to sell more labor to "figure out" the problem. They are either the worst mechanics in the world or scammers, probably both. Either way, do not risk losing your car like I did. I believe they carelessly worked on mine in a rush and really screwed it up. Kwik Kar needs to go out of business for their incompetence.
Meredith
3 years ago
There are many options in this area but if you aren't coming here you're missing out. The service is so fast and everyone who works here is incredibly polite, professional, and kind. The prices are also fantastic (I'm a poor college student and I can afford it). If you're even remotely close to this location you should come here. Can't rate it highly enough.
Gina Patterson
a year ago
It is okay. It took way longer than it should have even though I was there at 7:00am. Employees are friendly and helpful.