Joe Myers Mazda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jennifer
6 months ago
Fantastic, Unbeatable Customer Service by Brandon and the team at Joe Myers Mazda Service! Had an issue with front camera - Brandon listened to concerns and got into solution quickly. Super satisfied customer!Service: Electrical repairService: Electrical repair

  W. Henderson Munch Pinson
a year ago
Brian is my service advisor. He's awesome, patient, confident, straight forward, just all-around great person. He listens & answers questions without an attitude. Thanks for being my contact person Brian!! You are appreciated!!!

  Deanna Sutton-Wilke
2 years ago
I am at the service center at the Joe Myers Mazda. I had an appointment to get my oil changed. After they took my car back a gentleman came to me and said that the service manager refused to change my oil because when I was there last visit I wrote that I received sub-standard service. I explained that that was correct but I was willing to give them a second chance. Instead of trying to redeem themselves, the gentleman told me that they were trying to raise their score. He then said he really wanted to work on my car but could not with that previous score. Insinuating that if I removed the bad evaluation that they would service my car. I explain that the way to change your score is to give better service, not bulling customers and I left. I am appalled!

  Vineice
4 years ago
The service rep was so friendly and polite. He kept me informed on the status of my vehicle and any service updates. My phone was low on battery life and the rep saw this and offered an extension cord. How's that for service?! Also, the entire process was quick and the free coffee was nice too.

  Colby Ross II
4 years ago
I have regularly visited this repair shop for the last 12 years. The experience has been good enough that I come back for all my maintenance while I have lived nearby (a steady 3+ star experience). However, just this week I had a check engine light that needed diagnoses and some repairs. The overall experience was the best I have had with any car repairs ever before. As a "Mazda driver" I expect consistent slightly above average service with slightly below average prices (I am interested in value), but I feel that I had an experience much closer to what a more luxurious service center would provide. I was taken care of quickly. I was kept up to date on progress. I was given options. I was provided more than I was expecting. My questions were answered. I made my reservation online the day before. I had internet while in the waiting area. I was even given a loaner car with no strings or urgency to meet the shop's priorities. It was all very satisfying.

  Danny Bamba
5 years ago
The service department was incredibly helpful and friendly all the way around! Sean and Juan the advisors gave the best service ever experienced, Jennifer the cashier was thoroughly helpful and knowledgeable about everything, Jason the manager was very friendly and helped every way he could and Matt in parts was fast in finding out the prices I needed for my parts! Great team and pricing for the work I needed on my vehicle!

  Dawn V
4 years ago
Brought my car in for service with a battery issue and decided to do preventative transmission flush. After 2+ hrs at the dealer, got home only to find my car leaking fluids all over my driveway. Quality control obviously is not high on their priority list. Will say when I called to report issue they did not give me any attitude, although no one apologized for the inconvenience either.

  Pam Levitz
5 years ago
I don't know what is going on at this dealership and service dept. Have a serious problem with my Mazda and have called and no one could be bothered to answer phone or have a service advisor talk to a person. 3 completely different numbers prefaced with no response. Even left messages 2 days in a row for service. One for management. None could care less. Always used to be impressed by them. But even think they screwed me out a a extended warranty purchased. Guess I will take this up elsewhere. Complete disappointment. Would be zero stars but can't put that on here.

  Zoe Smith
3 years ago
Sean was polite and profession. They inspected my vehicle and checked everything in a timely manner. Also, if you just need an inspection no appointment is required.Service: Oil changeService: Oil change

  Harold Watkins
a year ago
Just regular maintenance, did nice job but did take over an hour for a scheduled oil change

  Adrian Singer
3 years ago
Love the service dept beyond words. I will buy my next vehicle from here because of the excellent service I received here.

  Jason Frederick
5 years ago
Excellent service, competitive prices. Service advisors Juan and Sean are outstanding. Highly recommended.

  micheal smaistrla
2 years ago
Great guys ...took care of my vehicle needs without any trouble at all......

  06houstonhemi
3 years ago
If you visit, ask for Brian. He is by far the most patient and knowledgeable sales person at any dealership that I've been to....

  Syed Ali
3 years ago
Fantastic service. They go the extra mile to take care of customers.

  AnnGee
3 years ago
Staff is awesome with a great selection of vehicles.

  Monica Rivera
3 years ago
Great place to buy a car and quick process.

  subhrajit dutt
4 years ago
Good Service but appointment is recommended

  Petra Isabel
5 years ago
Great customer service in the service department.

  Dedra Mcgee
4 years ago
Great customer service!!

  M. B
4 years ago
They're very professional

  Diana Castillo
5 years ago
Great and reliable service

  D Ru
3 years ago
Honest fast straight to point

  Robert Vaughn
a year ago
10/10

  MILAN DEDEK
2 years ago
Xxxxxxx

  rodolfo reyes
4 years ago
They didn't repair my entire car, just parts.No me repararon todo mi carro solo en partes