Jersey Village Automotive
4.9 (311)
12117 West Rd, Houston, TX 77065
(281) 477-7400
jerseyvillageauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
H D
a week ago
11/10 experience.Jersey village automotive is my 1 stop shop. They provide endless amount of services with the best customer service, great competitive pricing, and quick turn around time.Sal and his team have helped me and my vehicle for the past couple years. The most dependable automotive shop around!!
Ellan Morgan
2 weeks ago
I just went to this shop for a state inspection. Very nice people. They got me in and out quick with no issues. I will definitely be going back if I need anything for my 22 year old truck in the future. I've been looking for a auto shop that I felt good about going to and I have found it!
RM Garza
a month ago
As someone who prefers going to the dealership for everything having to do with our vehicles, these days of "high costs", had me sourcing for a good, reasonable automotive place. Christian, Sal and staff at Jersey Village Automotive are awesome! At intake, Christian listened patiently to our issue (noisey hub bearing), was thorough with information, set reasonable expectations on work to be performed and the estimate. When our vehicle was ready for pick up, Sal thoroughly explained all work performed, warranties and charges. He answered any and all questions I had. Reasonably priced, quick service, professional staff.
Horacio
a month ago
I always enjoy my car repair service experience from Jersey Village Automotive. The owner and the service technicians are always courteous, friendly and professional. They are very knowledgeable, experienced and caring when it comes to my automotive repair services. They service just about all vehicle makes and models. I highly recommend Jersey Village Automotive without reservation.
Val Kasperek
a month ago
I set up an appointment for 9:00 am Monday morning. I told the Chrisatian behind the counter that I needed brakes and that every time I stepped on the brakes the car would jerk, they investigated my concern and came back and told me I didn t need brakes. I a said what is causing the problem? They investigated and came back and told me what the problem was, even after, the were still very honest with further repairs that were needed. Great find for me for car repair! Honest, great quality of service, and workmanship, polite they listen and explain we for understanding.i would highly recommend them for all car, truck repair needs.
Corey Greene
a month ago
Sal and Christian were very helpful throughout the repair process. They kept me updated on my repair, and worked with my schedule to get the job done as quickly and efficiently as possible. Great service, friendly people, and fair pricing.
Sharon DeVall
a month ago
We had bought a 2017 Chrysler Pacifica from a used auto deal June 2023. The day we drove it off the lot, 2 hours later the Rearview Camera quit working. Dealt with the dealer ever since saying he was going to replace it...never happened.Walked into Jersey Village Automotive Repair yesterday about 11:30 to inquire about how much it would cost to replace. They quoted a ball park figure. Thinking it would take a week or two to get it scheduled. No, had the van back to them by 1:30 same afternoon, had it repaired by 4:00 pm for less than they ball parked figured to me.Awesome place! So very clean throughout the building. Everyone was super nice. Very honest and reliable.They are going to be our go to place from now on for EVERYTHING!Wish I could give them a higher rating than 5. They deserve it.Thanks,Sharon & Roger
Susan Knapp
2 weeks ago
Visited today for the first time for a state inspection and Christian was awesome! Got my car in and out fairly quickly and he was super friendly! Will definitely be a repeat customer!
Adolfo LeBaron
a month ago
Great place! I d say they have a fair price for their inspection and they have amazing 2 year warranty on the latch they fixed for me. Wayne did a great job fixing it though!
Rick Rick A
2 months ago
Excellent service and super reasonable with their prices. Got my rear breaks and rotors replaced. Definitely will be going back for all my other needs. Highly recommend this place!
Miguel Guerra
a month ago
Absolutely phenomenal! The moment I entered I was treated well. Sal helped me out and made the whole process so easy. My truck was completed before the expected time.
Steven Xu
4 months ago
I was thinking of getting my air bag sensor fixed but I changed my mind later. Still, I wanted to know if the shop gave me a good deal or not. So I did some research and compared their quote with other places. Turns out they were pretty reasonable and fair with their price.
Monique Bowdry
3 months ago
This is my 2nd time using the service and I was impressed and happy both times. The work was done adequately and in a timely manner. They even assisted me in getting the necessary approval two days before I dropped it off to ensure the parts would be in and that I could get it serviced in one day without delays
Monica Allen-Lemon
2 months ago
Jersey Village Auto is the place to get your everything done on your Motor Vehicle...We've been working with them since 2018..Sal is just simply the best. ..We really appreciate, love and endorse this business ...
Jaimie Gibson
2 weeks ago
I ve been coming here for the last year or so for all of the services my car needs. I absolutely love how quick and thorough JVA is with handling my baby lol. Would absolutely recommend persons to come here.
Fernando Posada
a month ago
Sal made a good faith effort to resolve a re-keying issue and I appreciate him for that however I was still charged a fee for an initial service that was less than satisfactory. Granted it was a service thru an unreliable third-party.
Ryan Johnston
6 months ago
I ve taken my car here for a while now. Can t say enough about this place. Exceptional work, always fairly priced and the best part is they don t and try to sell me things that my vehicle doesn t need. Easy to do business with. It s nice knowing you have someone you can trust when it comes to your vehicles.Services: Air & cabin filter replacement, Tires, Auto battery replacement, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Auto battery replacement, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, Battery, Oil change
Tim Ramponi
3 months ago
First time to use Jersey Village Automotive and was impressed. Had routine service done. Service was completely in a timely manner and was fairly priced. Will definitely use in the future.
Le sa Stovall
2 months ago
Today weather was horrible for Houston. I call the shop and the were open made appointment for 2pm.. I am a repeatedly client.. Christian (employee) call back about hour later, stated they will have to close the shop early - ice build up on the roads - and ask if I could reschedule - my engine light had been on for four days and because of unexpected illness I could not bring my car in earlier then Christian said Ms.Stovall if you can bring the car in now I will wait for you and then said please to drive safe because of the weather.. When I got there 35 mins later him and Wayne (employee) were patiently waiting on me.. Christian retrieve my keys and Wayne stated please Mrs. Stovall sit down he ask was I ok.. I was still recovering from being sick. He ask did I need water very concern even cut the TV down because the noise was bothering me. Then he went to help Christian with my car. My car got fixed no more than 20mins I wrote all of this to state to you ALL Sal and his team are truly the BEST!!!! Trustworthy and actually care about there clients not just there car BUT there WELL-BEING .., I truly want to thank Christian and Wayne for today. I wish there were 10
Eriq O'Neal
3 months ago
Super fast service! Very friendly and very good at keeping the customer abreast of all needed information. I'll definitely make this my "from now on" location.
kobe axel
4 months ago
I brought my vehicle to them after several attempts to take it to another automotive shop. They took their time to find and fix the issue. They did a great job!
Brad McCrea
5 months ago
I have been coming here for years! These guys are true pros. Fast service and cheaper than most. I bring all of my family s vehicles here. Highly recommend.Services: Electrical repair, General repairs & maintenance, Vehicle Inspection, Vehicle safety inspection, Oil changeServices: Electrical repair, General repairs & maintenance, Vehicle Inspection, Vehicle safety inspection, Oil change
Cristen Lawson
6 months ago
We have used this shop for many years on several vehicles. The team is very professional and courteous. They don't price gauge and will source parts for you at an affordable cost. Will give you a courtesy ride home if you live close by the shop while waiting on your car to be fixed. Very pleased with their work and a very happy customer.
W Bestnlife Williams
5 months ago
This auto repair shop has great service and friendly staff. I don't live near by. But when you find a good mechanic that explains what going on, it is worth the drive.
Tanna Overton
6 months ago
Will absolutely be using them from now on! I needed a new fuel injector and coils and they gave me a reasonable price and they did the job in a timely manner. Such nice people who do a great job!
K Bubba
a year ago
Just want to say this is the best place to get your car fixed in the area hands down, prices quality of craftsmanship is impeccable. Ask for SAL or Christian them guys are the best an so are the ones in the back doing everything else! Thanks again!Services: Engine repair, BrakesServices: Engine repair, Brakes
sheri lee
a month ago
I ve used them for years- always honest and fair price! Sometimes hard to reach though- but well worth it!
Adam W
a month ago
called sal to talk about one of my customers trucks that was in his shop. he was friendly and informative to me even though he did not have to be so thanks for that.
Andrew Weatherby
4 months ago
Had a check engine light come on and I brought my car here. They gave me good, efficient service and kept me updated throughout the process.
Chafic Talje
5 months ago
Honestly great mechanic shop!! I ve been to many mechanic shops; shop actually paid close attention to every task! It s great to have a place like this that still exists.