Goodyear - Quick Wrench

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  karrie wallace
a week ago
Phenomenal customer service. I am a younger customer and they are so helpful and patient. I understood what services they were providing and how I can do better to fix and maintain my vehicle. Will absolutely return and recommend to anyone!

  LaLa Dominique
5 months ago
Brad and Nick were great at explaining everything! Awesome customer service and will return for all of my auto needs. A1 rating from me and this was my second visit for unrelated issues. Brad always answers all of my questions about my Malibu. This location gets the job done right the first time! Nick even fixed an issue with my wire connections from a previous auto repair from another nonaffiliated auto shop. Thanks guys!!!!Services: General repairs & maintenance, Electrical

  Great Beer Now
a year ago
Auto maintenance is a regular part of life for anyone who owns a car. My household has three, so our maintenance needs are tripled. When I go for maintenance, I try to find good deals, yes, but I also like a place that treats the customer well and finishes the task quickly, while you wait in reasonable comfort. I get what I need at Goodyear Quick Wrench.This Goodyear service location is known for its tire service and general car maintenance. My most recent visit was for Power Steering fluid service. I found them through Groupon and, having been here before and remembering the positives, I was ready to return once again.Goodyear Quick Wrench has a comfortable waiting area with a television and individual chairs. They serve complimentary coffee, water, and soft drinks while you wait. With the overall level of comfort, you don t mind the wait. But that isn t a problem, as they finish within the promised time frame anyway.Keeping your vehicle well maintained is a must. It s not something I look forward to, but it is a chore that must be completed. It s therefore best to seek out a place that gets the job done for a fair price with a comfortable atmosphere. I like the service and courtesy I have received at Goodyear Quick Wrench and will continue to return to this location for my car servicing needs.Service: General repairs & maintenance

  Darren Doyle
2 months ago
I gotta say, they did an awesome job! The staff was super friendly and helpful, and the alignment they did on your tires was spot on. My car feels like it's gliding on the road now. Definitely recommend giving them a visit if you need any tire services. Keep rollin' smoothly!

  Kenneth Adams
2 weeks ago
Brad did great work finding what was needed to replace damaged brake components. Nick worked so hard getting rusted parts removed (the car was from Pennsylvania, road salt corrosion). He got the new parts installed as soon as they arrived. I feel much safer now with the right equipment installed.

  Charisse Woods
3 weeks ago
great experience. The staff was very knowledgeable about my car and the management team was very friendly. They made the whole process very easy for me.

  Darly Moreno
2 months ago
Got Groupon they were super weird about it, and acted like they never encountered one before. They refused to do the tire rotation with the spare in play which is weird most other places have done it without extra charges or being rude about it. Also they over filled my tires. Normal 35 to 36 psi these guys pumped them up to 55 psi. Seriously thought the pressure sensors were broken when I saw the reading. Went to discount tire they checked them out and it wasn't broken sensors they had really over filled them. Never coming back here. I could have blown out a tire at freeway speeds. Thank God I work from home and hadn't need to jump on the freeway since I got this "service".

  Julio Sablon
2 months ago
I had an appointment at 10 AM for a car aligment and they didn't start taking care of my car until 11 am. What is the whole point of making an appointment? Took almost 2 hours since I arrived and then the receptionist did not provide a copy of the car aligment. Super unprofessional. Never going back.

  Antonia Hamilton
7 months ago
Brad and Julie were absolutely amazing! Great customer service, friendly, clean environment, professional and great service overall! Answered all my questions. My oil change was finished within 30 minutes! I highly recommend Goodyear- Quick Wrench! Thank you guys! I ll definitely be returning!

  J Verlander
5 months ago
I've been coming to this Goodyear for over a decade now. They always do outstanding work and are very friendly to their customers. I will drive past several other Goodyear and Automotive Repair Shops to come to this one, they're service is just that good.

  Vaseem Contractor
5 months ago
Extensive work done on an older model sedan. Repaired and replaced parts. Car operating smoothly without problems. Service Manager is a responsible and reliable person. Mechanic is knowledgeable and does good work.

  Angela Breaux
7 months ago
Be VERY careful! Brad (front desk) is a con artist and will over charge you. If you just HAVE to use this shop, I really suggest that you either bring someone familiar with cars, or be sure to get a second opinion! This man has no problem taking advantage of his customers. Save your self time AND money by avoiding this shop!Services: General repairs & maintenance, Brakes, BatteryServices: General repairs & maintenance, Brakes, Battery

  Arsha Bell sr.
a week ago
Great place and the best price always helpful and friendly.

  Chris Porter
4 months ago
These Gentlemen were very upfront & Honest. Went above and beyond to help me. Would recommend them to everyone!

  M F
6 months ago
I was riding by and saw Goodyear and got so excited. I stop by this location for a tire rotation and ended up getting an oil change. They were so Friendly and efficient. Highly recommend.

  Michelle Rodriguez
8 months ago
Stopped by bc dashboard signaling for oil change and was able to get it done with little to no wait time. They even applied coupon which was awesome! Great customer service! Definitely stop by here if you want to get taken care of.

  Ashley M
a year ago
Being a young female who knows very little about cars, I m usually hesitant to get my car serviced unless my dad is with me. Let me tell you how comforting it was to know my vehicle was in the hands of Brad & his team. From the moment I called into their office to request a quote & confirm their hours until the time I checked out, the level of customer service I received was SHOCKING! I ve used Goodyear a few times in the past, so I trust the brand to be honest & service to be done at a reasonable price. The team at the 529 near Barker Cypress location were hands down just the Best of the Best. I will definitely be back for all future repairs & make sure to recommend you all to my friends & family. Going above & beyond seems naturally in your character. Thank you all again, truly!Service: General repairs & maintenance

  Valerie Jackson
4 months ago
I went to get my oil change..I was quoted a price of 19.99 plus services, tax of 26.17. When I recieved my car it was 32.47. I asked him why it jumped to that, he immediately got an attitude and let me know he's been in the busy 21 yrs.I calmly told him I as well had been in customer service for over 20 yrs and I know you don't do anything extra without a customer consent and letting know cost..To get an attitude is unacceptable and un professional. Now a few more dollars isn't much, but it's my money and I have the right to inquire about cost..I will not be doing business with them again!!!THAT WAS 2 years agoToday..I LOVE THE NEW OWNERS!!!BRAD AT THE FRONT DESK IS SO FRIENDLY, HELPFUL AND INCREDIBLY PROFESSIONAL..HE APOLOGIZED FOR THE BAD SERVICES I RECEIVED (WHICH WASN'T HIS FAULT HE DIDN'T EVEN WORK HERE AT THE TIME)I AM 100% HAPPY CUSTOMER

  Husein Alibhai
10 months ago
Very honest and affordable. Did not try to upsell us. We were presented with a long list of repairs from Toyota, but the techs here gave best advice. Will be switching for good!

  Dolores Garcia
a year ago
I just want to say that I really appreciate all the help I received here today! Usually you go to a shop and they try to get the most out of you but here it was the total opposite. It was very welcoming! Not preying on me because I am a woman. Listened to my input. Considered the best option and above all the cost was affordable. Thank you so much Mr. BradServices: Tires, Brakes, Auto brake replacement

  Xcalzy Zaza (Nonso)
2 months ago
Great service and communication. Got wheel alignment and new tires.

  Mary Norris
a year ago
Understood my situation. Walked me through all needed to be done, not just one tire but all were very worn and shouldn't wait to replace. Repaired parts on the one tire needing attention and very welcoming, professional, courteous, and compassionate. I recommend Brad and his team.Service: TiresService: Tires

  Jane� Staples
7 months ago
They guy was upset because I used a Groupon oil change coupon and then made a statement saying You got the cheap one I replied I got what I could afford. I will not be going back there. I m going back to Midas Cinco ranch

  Tracy Michelle
8 months ago
Brian is awesome!!! Jumped through hoops to get my warranty to cover $6k worth of repairs. And I had my car back within a week.

  Nance Garcia
a year ago
This has been the BEST place I have ever been to for fixing my vehicle. Great customer service and very informative. The best part is they explain any issue you have with your car very well and even send pictures. Brad and the other gentleman at the front desk were super helpful and answered all my questions. I originally came for an oil change but now this is going to be my go to place for any issues in the future.

  N M
a month ago
Made up stuff wrong with the car like the control arms. Dealership disagrees with the diagnosis

  lucia Hernandez
7 months ago
Very professional, friendly and helpful service, we found it through Groupon and keep coming back because they are really helpful.. Highly recommend it.

  Timethia Williams
a year ago
Super helpful!! The guy at the front desk was super welcoming and gave me a lot of knowledge as to what was wrong my car and showed pictures and explained how to fix said things. Highly recommended!!Service: Wheel alignmentService: Wheel alignment

  oran gipson
3 weeks ago
very nice atmosphere.. Happy workers

  Barbara Burcham
2 years ago
They fixed a leak in my tire. I personally know 3 of the guys from repairs when shop was under previous ownership . I have been using the services of the guys themselves for 20+ years. I ve always gotten outstanding service, no complaints at all. Love that the new ownership has updated the lobby to have charging stations for electronics plus water and soft drinks. So happy to have a place to take my KIA where I know I won t be ripped off again. I give them 10 stars! Everyone definitely needs to utilize this business for auto repairs!!Services: Tires, General repairs & maintenance, Oil change