Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
LynAli
a year ago
Great service and the prices are top notch as well. They have mountains of options for tires with the same quality and selection as the franchise shops.We had a blowout on I45 and this was the location that the tow truck driver had taken us. Despite the ordeal of the blowout, we were very satisfied with the service from beginning to end.
Tracy O
3 years ago
I came in Friday 04-17-20 after work to get a decent set of used tires for my truck. (I work as a firefighter/first responder) they had a decent set with a good price. They mounted them fairly quickly but only balanced the 2 front ones. (Did not inform me of this). So I had a little vibration on the way home. I took it to a local tire shop afew days later (I couldn't drive the truck to work) they informed me AND showed me that there were no weights and 3 of the 4 wheels were a little egg shaped. (I was watching the whole time they didn't remove the weights). I feel these guys took advantage of me to make a buck. They could have informed me of the wheels so I could get it taken care of. Also check the date code on the tires... they sold me a set that were over 5 years old. Don't trust your life on an untrustworthy business
Insulation Houston
9 months ago
I've had 3 of my trucks done here with tires. All my Rams. I bought a beautiful set of tires here yesterday and last night a wood paddle bit got stuck in my rear tire. They fixed it within minutes. Thank you Empire. Y'all did an awesome job today as well as the other tire installs. Thank you.
Jermaine James
5 months ago
They sold me a tire then said it didn't fit and brought another tire and said it was $20 more but couldn't not explain why they sold me the first tire and said it was the right one. They money hungry. STAY AWAY!!!
Antonio Hernandez
4 months ago
Great place to do business with. Fast and friendly all around
Angelica Rodriguez
a year ago
On August 2,2022 my tire popped on I-45 so i decided to look up my local tire shop so i found empire tires and they had the tire I needed so they sold me a used tire for 70 i agreed because i was on my way to downtown for an appointment and turns out they sold me a tire that was no good and had to be changed immediately.
Observe and Learn
a year ago
Will not return, gave me the wrong tire size, then charged me to replace it. After receiving the wrong tire size, I returned to exchange it for the correct size, but they did not have the tire in stock. After the holidays, that tire had already popped since it was scraping against the wheel well and also broke my bumper by pushing it out when I turned. I went in after the tire popped, asked if they remembered me, which they did, and asked if I could get the tire exchanged now. After finally changing the tire, they told me the price and told me to pay.I payed and didn t argue further on the issue, but I would expect an honest business to exchange or refund what they do incorrectly when they realize that they made a mistake. That tire lasted only like 3 or 4 weeks while I waited for them to get the correct size in stock. They sold me an incorrect product, then charged me for the exchange. Not good business practices, so always check their work after them before paying and hopefully they learn to fix their mistakes properly.
Jojo M
a year ago
I had 2 nails in my tire and the guy told me he could fix it when he took my tire to the back brought it back charge me $10 for just one patch and told me he couldn't fix my tire when I went to discount tire to replace my tire and buy a new tire they told me that my sensor was broke. I'm used to going to discount tire for years but since it was in the morning I had to go to work I didn't have no other choice and to stop by this shop to fix my tire. I should just went to discount tire in the 1st place now I ended up paying for a tire and a sensor
Veronica Ortega
5 years ago
I would bot recommend this place for anything. I came in looking for tires they quoted me on michelin and gave me some generic brand. I told them that that was not what i had asked for. They charged me 650.00 for crappy tires when i asked for them to put my tires back in they told me that there was a 30% restocking fee. They tires were not even installed yet. They have no work ethic and should bot be in business. I talked to another customer while in their shop and he as well had complaints. Do not go there if you want good customer service and good quality tires. They just don t care about their customers If u could give them a nevative 5star i would. Sorry as people
Ricky Gordillo
2 years ago
WILL STEAL YOUR MONEY AND DO A HORRIBLE JOB ..Don t recommend anyone going here, they were supposed to fix both my drag link and track bar and charged me 600$, this was about a month ago. I take it back because my Jeep is shaking, keep in mind empire DID my lift kit! He tells me drag link has to be fixed and he forgot that I took it there to get it fixed, so we tell him and al of a sudden it changed to no we only changed the track bar lmao after that I just left, he tried charging me 460 to fix a drag link that was supposed to have BEEN fixed according to him.
vadapto Gonza
6 months ago
Good costumer care
Bragging Beauty
3 years ago
Pulled up only to be looked at. I asked if they were open the guy said yes. (Mind you there were two guys standing in the front) The guy tells me Let me get one of these guys to help you . Waited for a good five minutes and no one came to help me, the guy never came back. Never again will I go back to this place. I guess they didn t need my business, lesson learned.
KELLY
5 years ago
They are a honest and trustworthy company. Everything with these very polite guys are always customer first. And are 100 % bi-lingual . I would recommend them to everyone . Prices are very reasonable ....
Karina Rodarte
a year ago
Great customer service and so polite to my elderly mother when we got a flat.
Cheyenne Eichelberger Jr
a year ago
They pulled me right in for a front end alignment on a Saturday morning. I was in and out in 35 minutes. The price was very fair.
Eduardo Beltran
5 years ago
Always great service and unbeatable prices..well recommended employees treat customers in a timely manner and respect full.....willing to show you their merchandise to see what fits best your styles and not just try to make a sale
Jorge Argueta
4 years ago
Quality use tires 100+% recommend this tire shop and lift service
Marvin Martell (Bonejangl)
a year ago
The mechanics have a terrible work ethic but they know what they're doing, They are In need of serious improvement in customer service or they'll be out of business within the year
King Brothers Auto Sales
3 years ago
We have been coming here for 10+ years They are great at what they do. Best alignment best lift kits and install
Hamza Jamadar
11 months ago
Best tire shop in Houston always gives affordable deals
Roxanne Adams
4 years ago
They have saved my tire for me while I have been sick and not working, transmission is out on car but I know my tire is still there very good place
Zaki S
7 years ago
Legit prices good quality service and really good tires. Will be my tire place from now on. Definitely recommend it.
Lori Barton
6 years ago
I love the fact that's its a family ran shop. I was having some trouble with a leak in one of my tires and at any given time they added air with no problem
K G
3 years ago
Good quality used tires & Friendly staff! Recommend 100%
Trey Barry
6 years ago
Great place, friendly staff, quick and easy. I definitely recommend to anyone in need of tires
David Luna
5 years ago
Really good service ....And also good tires.Muy buen servicio
Lincoln Rodriguez
6 years ago
Call first before you go if you driving far from some where needed one tire and I go they don't have it after they told me they do.
Victor Valdez
4 years ago
Speaks mostly Spanish. But the flat was fixed fast
Adriana Leal
4 years ago
Horrible customer service totally don't recommend this place to anyone
angel duran
3 years ago
The Best Tire Shop