JD's Automotive, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamiesia Miles
2 months ago
Received a quote this morning for all 4 brake pads with labor for $215. Took the car to be fixed and received a call that it would be $275 and $3XX for wheel bearing with no explanation just an attitude. I called back and explained that I will get my wheel bearing somewhere else. Hours later I was told the car was ready I asked about the price of the wheel bearing again and Jason says, I don t know it ll be $300 I said, earlier you said a different and i was just trying to clarify but you re saying a lower price now. Jason says, well i don t know I didn t write it down it ll be $300 for 1 wheel bearing. After that he said my total for the brakes would be $300 because he had to replace 2 lug nuts on tires because they were stripped (not true just had rotated my tires last week all lug nuts were fine. Keep reading ). I asked, How much are lug nuts? You can take them off and I will get my own, but I know my lug nuts are fine. I just rotated my tires last week. Jason replies, We will go over the price when you get here. I get to the shop look at my car they have messed up all of my lug nuts using a impact wrench to put them back on. I had my father and husband go inside with me and Jason instantly started with an attitude. I explained that he told me it would be $215 for brakes this morning, then it became $275, on my way there it was $300, and now when he handed me the invoice it was $309.xx. He starts saying, I m not going to argue with you. You can get it for $300. I said, I was prepared to pay my $215 then it went to $275 and I was prepared to pay that, but now you have here $309.xx. That s not what you originally said and I have to pay that because I need my car. He says. you can take your car. I said, no I have to pay you. I can t just not pay you I know how this is gonna go. He gets red in the face and gets the bill which has $275 and I said, That doesn t match the invoice. What is this? See what im saying you re not matching what you are saying. Jason says, I told you $275 so there you go you re welcome. I did not say thank you because it s the principle. You start throwing numbers around and expect someone to just accept what you say and when they call you out it s a different story. I paid my balance and let him know he does not ever have to worry about me getting Services from him. 10/10 do not recommend. If he does great by you good for you HOWEVER for me it was awful. Hopefully lug nuts are not damaged from the impact wrench they used because all of my lug nuts are bent.

  Aaron Blanton
3 months ago
JD knows his stuff. He has always taken care of my truck. Quality work!

  Amanda Bell
3 months ago
Didnt fix it but still took it back i have faith

  S. Dyan Wilson
a year ago
Consistent and Reliable. He guarantees his work and that peace of mind is very much appreciated. I had my motor mounts replaced a couple weeks ago and he was priced fairly and the service was outstanding! Thanks Jd's Automotive!!!

  Jason Jarrell
6 months ago
Always does a great job and a fair price

  Rebecca Szuminsky
10 months ago
My car broke down after a long trip and they did great with a speedy turn around time and price!

  Halson Machining
4 years ago
He never answered or returned several calls (voice mail) to discuss what was wrong. He initiated work without communicating. Called only when wanted double pay - transmission flush $314 vs. $174 at Jack-o-Diamonds, Tyler. Online says $150-$200. Would not have used and will not use again - cannot recommend.

  Just Here999
6 years ago
After describing my job, the mechanic was knowledgeable and helpful in giving me a possible quote for the work an even competent at listening to the quickly described specific needs of my job. Will be glad to use their services and update my review accordingly.

  Mark Garvin
2 years ago
Very impressed with JD's, super nice people and honest which is hard to find these days. If I have any automotive problems anymore I'll definatley be going back.

  chad pickens
a year ago
JD is extremely reliable, and his honesty keeps my business.

  Ronnie Young
4 years ago
They lost the key to my car (BMW 745i) and they refused to pay for a new 1.They told me that the computer wasn't recognizing the key is y it wouldn't start. When I told them that I was coming to get my car is when they admitted to losing it. If I hadn't went to pick it up they wouldn't have never confessed to it. STAY AWAY FROM THIS PLACE!!!

  Teresa Ferguson (Butler)
a year ago
He got us back on the road. In just 2 days And wasn't as much I thought it would be.

  BRIAN B
a month ago
Great service

  Zzzz
2 years ago
Great place to get your vehicle worked on. And reasonable prices.

  Hailey Walker
2 years ago
Great service doesn't overcharge best place in town !

  Robin Bibeau
3 years ago
Very nice and professional. I'm not going anywhere else.Services: General repairs & maintenance, BatteryServices: General repairs & maintenance, Battery

  Dakota Stuart
5 years ago
Great great work excellent staff helps and get the problems fixed fast

  David Knight
2 years ago
I'm very happy with the service I received.

  Dmo Jr
7 years ago
Hate this place never go there ! they attempt to fix my wearing bearing and the next day I wrecked because they didn't tighten my wheel back up .

  No Stev
10 months ago
Highly recommend

  larrison huey
4 years ago
Great work in a timely manner

  Andrew Jackson
6 years ago
Wife calls them "Ole reliable"

  Eddie Childress
9 months ago
Great place

  Cheryl Gill
3 years ago
Do great work!

  Jannie Fulford
2 years ago
It was great.

  James Kelley
6 years ago
Great service