From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adrian Allen
2 years ago
Great professional and friendly mechanic shop. Mr. Doug is very passionate about supreme customer service and satisfaction! He went way beyond to help me in whatever way was more convenient for me and got my vehicle fixed in a timely manner! I now have a mechanic I will forever trust and he will always be my go to person! Thank you so much Mr. Doug! I Highly Recommend Henderson Automotive!-Claudia Luna
Jessica Lee
3 years ago
I wanted a professional opinion on my car. My car was making a rattling noise whenever I stepped on the gas. I had a gut feeling to go here out of all the shops in town. If you want down to earth, understanding, super nice people and 100% amazing quality this is the place to go. I don't live in Texas but while I was in town these guys really helped me with my issue. The owners wife was super sweet and even though I found out I just had bad gas in the tank, they didn't charge me for taking up their time, and I was very happy with everything. They helped a lot. You won't find anyone as good as these guys. Thank you.!!
Krystal Hall
2 years ago
This was our first time using Henderson Automotive. They were very nice and knowledgable! We dropped off my husbands work car tuesday morning and by wednesday morning it was ready to be picked up. We had a very good expierance and will be using them from now on. Thanks!Service: Air conditioningService: Air conditioning
William Green
2 years ago
I needed a motor replacement for the passenger side window and was quoted a price of $330. When we went to pick the car up we were charged $411. They charged an extra $24 to clean the battery terminals and $200 for the window motor that we were told was $150. I was never called to be notified of any of this until we picked up the car. Not happy about being charged extra.Service: General repairs & maintenance
michael moore
a year ago
Best mechanic in East Texas hands down! Customer service and automotive service are on point . We drive from Kilgore rather than deal with anyone else. Thanks you again Doug!Service: General repairs & maintenanceService: General repairs & maintenance
Mary Jane
2 years ago
Fear not, go to Henderson Automotive, your vehicle will be fine. Taking your vehicle to the mechanic is a nerve wrecking experience. You don't know how long will it take, how much will it be, if they'll brake something or charge you for something you didn't need. Not here, Henderson Automotive, they are prompt, have fair prices and over all are honest.
Gina Bridwell
2 years ago
Best customer service. Very knowledgeable. And, when ask to look at other problems, work your car in same day with full schedule. Amazing people!! They make it happen.Services: Electrical repair, BrakesServices: Electrical repair, Brakes
Morgan J Faulkner
a year ago
Rented a Uhaul from this auto shop and the folks working were kind and helpful when we had questions, highly recommend using their uhaul services
Jairo Perez
2 years ago
Did not have a good experience, went in to get Freon charge up and charged me $60 for just labor? came out a total of 85, just for charging Freon
Jaylon Self
3 years ago
Great service. Done a excellent job and would recommend. Super friendly owner also and very fair with pricing.Services: Auto engine diagnostic, Battery, Oil changeServices: Auto engine diagnostic, Battery, Oil change
Selena Ross
2 years ago
Not happy to find out that instead of teaching a 20 year old kid new to their business what is and isn't allowed in business they fire him for an easily rectified mistake with no warning. I won't be taking my business to people like that.
Devon Ross
2 years ago
Everyone here is super nice the owner is honest and does things the right way and is willing to actually teach u
Chandler Bright
2 years ago
Pinched the wires when putting back in the transmission had to take to 259 Automotive were they had to fix the original problem and his mistakeService: General repairs & maintenanceService: General repairs & maintenance
Chandler Bright
3 years ago
This dude is a joke he made problem worse an will not fix it he put me an my KIDS in a unsafe car pls if u care about your family do not go to this dudeService: TransmissionService: Transmission
Ben Womack
2 years ago
Great place to have service done They stand behind everything they do
Victoria Hicks
2 years ago
Owner is very honest, and goes above and beyond.Service: General repairs & maintenanceService: General repairs & maintenance
Hannah Ornelas
3 years ago
Best experience I could have!