ABC Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shannon Ahuyon
4 days ago
Lady in there very unfriendly. Seemed like she did not want to be there. It looked like she was hoping someone else would help me. I couldn't see her name well, Lori or something. Horrible customer service.

  Will
2 years ago
Worked with Darrel to pick out some light pods to add on to my bumper. He was super helpful on selecting a pair that met my needs. Ran into an issue when installing with one pod having only a few of the leds working. Tried working with manufacturer to get a replacement, no response. Contacted Darrel again and he worked with me to get a replacement.Killer service, exceptionally helpful.

  Steve Prior
8 months ago
Went in for a hydraulic line and they said they only had one person certified that knows how to do them. However the gentleman I spoke with said he was trained 4 yrs ago but doesn t know what his doing. I said well let me buy the materials to make it and I will take it to O Reillys to make it since they told me to go there. He stated he wouldn t know where to look. Waste of time I will never go back in this store with that lack of competence.

  Jay Dykes
4 months ago
Best place to get your automotive parts hands down

  Danielle Villanueva
3 years ago
I don t usually leave reviews on places but my experience was so good that this time I feel like I need to! I went in to buy a new alternator for my car and really didn t know what type of questions to ask or anything. But MIKE was very helpful. He answered all my questions and was so nice. The world needs more people like Mike! :) Amazing customer service! Usually when going into places like this or getting an oil change, etc as a young female it seems like people always make you feel less than but today I had the total opposite experience! 10/10

  T Glover
a year ago
ABC has excellent customer service. Adrian was phenomenal in helping me with my truck. I highly recommend them for your auto parts needs.

  Jim Buchanan
a year ago
Staff has better knowledge than many of the larger brand automotive stores in the area. Pricing is generally close to others and sometimes lower.

  Kelvin Burrell Wade
3 years ago
Always a 5-Star experience! Most of the time, I deal with an older, bald gentleman (I only say this because I never got his name. No disrespect. I am bald, too!!). He always pointse in the right direction both efficiently and professionally. Drop in for your auto needs! You will be pleased!!

  Robbie Nodine
2 years ago
They're very knowledgeable and helpful. Needed a battery. They took care of everything. And I'm back on the road without a problem. Needed a part, ordered it, in that day. I really like the people that work there

  Johnny Thornley
a year ago
These guys are always a great help and are 1000% better than NAPA about getting the customer the right parts the first time.

  Day Yandle
3 years ago
Some of the prices are a touch higher, but easily worth it for the experienced and knowledgeable staff at this location. Steven is the gentleman to go to for any mechanic needs. Very kind young man who knows his stuff.

  Nathan Chilton
a year ago
Every time we've been in, the folks working there have been very friendly and helpful.

  Trevor Howard
3 years ago
Called up there to simply get a price on a part. But mike one of the sells men s. Hung up the phone twice while I was still talking. Then when I came in the store to talk about it he wanted to call the cops. Yes ABC AUTO PARTS, has lost my business. And then after the fact the supervisor didn t even care how they treated me.

  James Cowart
4 years ago
When I entered this store to purchase some stainless pan head bolts the female clerks first was response was that I couldn't purchase anything there with a credit card because their computer was down. THIS initial negative GREETING was really a turn off as if she really didn't want to be bothered with my business even before I TOLD her what I was looking for and was prepared to pay cash. I found another item I WAS needing and the male clerk courageously assisted me, priced the item on a hand written receipt and accepted my cash payment. Unfortunately some people have an internal disconnect as to who makes it possible for them to have a payday...THE PAYING CUSTOMER!...THANKYOU.. JIM COWART

  Clayton Kersh
4 years ago
I recently visited the ABC store in Henderson, George went over and above to help me with a battery issue. He came outside and helped me through an issue he did not have to. I would definitely recommend ABC and George to anyone, he should definitely be recognized.

  Mr T
3 years ago
08/17/2020: Went in last week and asked for NGK spark plugs; common plug for Yamaha Outboards (and I am sure other things). They didn't have them. I also needed plugs for a Ford tractor. They didn't have them either. The girl said they could get them and they would be there by 10AM the next day. I went in today and of course the guy behind the counter acted as if i was speaking a foreign language. He fumbled for a few minutes, kept fumbling and I left. Even when they do have a part in stock they take forever to locate and get the transaction done. Amazon has free shipping in many cases and saves a great deal of time that would otherwise be wasted for them to fumble around and offer you a 2nd best solution to whatever part/item you came in for.

  Genia Deluca (Weldnqueen)
6 years ago
Had to replace bearings in my suburban. Was given 1 set that was too big. Returned for exchange. Boxes were greasy and dirty couldn't scan bar code. They young man behind counter said no problem. Calipered out correct size i needed. And exchanged for me. Above and beyond. TY!

  Marshall Whitley
a year ago
Terrible customer service. Kim sure isn t going to get up to help you find anything that s for sure. I won t come back here again.

  Rikukiaritakushi Zukarinkuari
2 years ago
Had a part I couldn't afford under lifetime warranty and these rude people wouldn't let me change it in front of the store. Other stores said no problem. Never again.

  Tom Vaughn
a year ago
Very clean and great displays. Helpful and courteous. I like going there for My parts.

  Eddie Childress
2 years ago
Friendly and knowledgeable staff. Very clear and well lit store.

  Kenneth Lee Williams (Sissy)
2 years ago
Employees were very helpful and professional, which is so refreshing now days. Thank you ABC Auto Parts.

  Larry Schuchardt
3 years ago
Good people good service .....i forget the ol mans name ....but hes a hell of a dude

  Kenneth Tidwell
2 years ago
Serivce was e w wgood and the parts clarkes were really a lots of help

  Phil Roberts
a year ago
Awesome place, awesome people, awesome service!

  Casey A.
a year ago
Helpful staff and usually have what I need.

  Matthew Green
4 years ago
Best place in town to get motocraft parts in town, excellent customer service.

  Heath Huffman
2 years ago
Very helpful willing to try and help me with my issue.

  Peggy Sue Fogle
6 years ago
Ok parts store, have been give wrong part a time or two, employees are friendly

  Ben Harrison
6 years ago
Not as good as Napa but better than O'Reilly's