Los Primos - Auto Mechanic
4.3 (20)
1925 13th St, Hempstead, TX 77445
(832) 235-4719
losprimosmechanicsandtires.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kadesha Bonner
a month ago
I needed a starter put on my Kia, they were very friendly, knowledgeable, fast, efficient, and affordable. I will be doing business with them again.
Mary Rodriguez
5 months ago
She very professional she explains in both languages she polite they do good work they've worked on my dad's truck everything is good!!!!
Donald Reno
7 months ago
I am going to have to be honest here. I have taken my car here to get suspension work done, and while the mechanics do a great job, not so much on the side of the lady who translates for them. Several times, i have seen her yell at them, in front of me, that's not how you conduct business in front of a customer. I even have been disrespected by her for asking general questions, and i suffier from bad anxiety, no need to treat me with an attitude just because you think you can.The owner is nice however ,but i do think some restructuring could be done if you expect customers to keep returning. I don't believe I'll be back due to the fact i don't like how the mechanics are being treated, they are only human after all.
Montra Moore
8 months ago
Beware the 5 star reviews are fake if I could give this place negative stars I would customer service is a pure joke . Amy doesn t even have slightest bit of credibility to be a receptionist just rude and don t understand the car business at all just being a translator for the owner and mechanics and don t even do that right straight up rude and will not talk to you like you are a customer and you just gave her hundreds or even thousands of your hard earned dollars, the mechanics are alright and will do the job but speak no English and they like to drink beer so it s going be slow process getting your car back unless the boss is really pushing them if you don t speak Spanish or don t got a lot of money and time to spend waiting as they will not call with updates do not answer the phone periodically and even change the number on their GOOGLE page just straight up amateurs looking get suckers on the mechanic market and charge high prices for bad service go somewhere else it might be more expensive but you ll at least get what you paid for and get some damn good customer service unlike this place
Shakita Garvie
a year ago
GREAT WORK AND CUSTOMER SERVICE. I WENT TO THE SHOP AND I WAS DROPPED OFF AT WORK NOT HAVE TO CALL IN WHEN I HAD CAR TROUBLE, NOT TO MENTION MY CAR WAS READY THE NEXT DAY.
Morgan Roberts
8 months ago
Customer service needs work, very unprofessional when trying to get information about my vehicle.Service: TransmissionService: Transmission
Ramona SCOTT-MCDOWALL
a year ago
Had good expiierience vey friendly and reasonable pricesService: Oil changeService: Oil change
Amy Windoskey
a year ago
They did a really good job and they were fastService: BrakesService: Brakes
jeffery newsome
a year ago
Amazing work. Very fast and dependable
David Murray
a year ago
The mechanic did an excellent jobService: Body & TrimService: Body & Trim
miyah thomas
a year ago
Very helpful and fastService: TiresService: Tires
Henry N
7 months ago
Good SerumGood Serice
Isai Perez
a year ago
Satisfied CustomerService: Steering & suspension repairCliente satisfechoService: Steering & suspension repair