Chiefs Pursuit Surplus
4.9 (113)
52186 Hwy 290 E, Hempstead, TX 77445
(979) 826-4700
chiefspursuitsurplus.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Payton Garcia
3 weeks ago
My girlfriend and I purchased a 2020 Ford Escape here. The process was smooth and easy. A little over a week after purchase, we had a transmission failure with the vehicle. Aaron, the service manager and salesperson for us, was very receptive to the problem. He right away told us they would take care of it and even had it towed all the way from Dallas where we were staying with my parents. Within a week the vehicle was ready to go again with a brand new transmission. We are grateful for the true professionalism at this business that saved us from what could have been a very hard time.
Matthew Buck
a week ago
Recently purchased a 2015 Caprice. At first look I had some concerns that Marie and Junior helped get resolved. No haggling required, they have solid prices and a very clean inventory. They went above and beyond to help me get the transaction as smooth as possible.
Maria
5 months ago
They did an awesome job. Thanks to everyone great customer service.Quick ,efficient,professional,and easy to work with. This was by far the best experience I've had buying a vehicle.thank you for everything.
Melissa Slepekis
4 months ago
Hands down, this has been an incredible buying experience. Right out of the gate, Junior made me feel confident about choosing Chief's. Having only purchased 2 cars in over 20 years, I was super nervous about the prospect of having to buy a car. Junior made me feel comfortable and was incredibly patient. This is a no pressure establishment! Not once was I made to feel the weight and stress of buying from them. They exceeded my expectations and I encourage anyone interested in one of their vehicles to go over there and meet with them.
Tyler Padilla
9 months ago
Contacted Aaron with Chiefs Auto Group and within 24 hours and a very reasonable down payment I had a 2017, outfitted Tahoe sealed down from 1900 miles away. Very good customer service and communication all the way through the sale and even after. Would definitely recommend Chiefs Auto Group for agencies that are looking for great equipment or used vehicles that are taken care of!
Todd Smith
5 months ago
Chiefs Auto Group is the absolute best! Our non-profit rescue group needed a good quality, reliable, yet affordable vehicle to replace one that had aged out. The folks at Chiefs Auto Group were knowledgeable, courteous, and went out of their way to find us the perfect replacement vehicle. I couldn't recommend them more highly. When we we need our next rescue vehicle we will look no further than Chiefs! They are the absolute best!
Eduardo Callegari
a week ago
Maria has been awesome to deal with, very happy with the purchase of the vehicle and the service provided in order to buy it !
ZANE BRYANT
2 months ago
Aaron was first class to work with. Most simple vehicle purchase ever! Definitely worth traveling 1200 miles to trade with!
Kevin Moore
a month ago
Our security company purchased 6 Tahoes from here for our fleet. These guys did a great job doing a full TurnKey install doing lights and graphics. Truly a 1 stop shop.
marcus hix
3 months ago
Aaron Reyes was awesome! Very helpful and informative. Was willing to work with us and assist us. We drove over 3 hours to get here and he was extremely helpful!
Frederick House
a year ago
We at Oscar Mike Security LLC. Love getting out units from Chiefs Auto group. Great service reliable Tony and his team are amazing at what they do. I appreciate the fact that his team of staff go the extra mile to answer your questions and listen to what you need vs being like a regular dealership and getting prayed upon by salesman like sharks in the water.
John Cade
5 months ago
Marie was absolutely amazing! Made the progress of buying a vehicle the easiest I ve ever experienced. This is the second vehicle I ve bought from her and I ll definitely be back!
Dora Borrego
10 months ago
I purchased a 2014 Ford Taurus today, for an amazing deal! This family owned businesses ran smoothly, catering to several other customers during my transaction. I can t wait to invest again.
Jorge Bermudez
4 months ago
What a lovely organization. We bought an SUV and the service was outstanding. Lovely people and very friendly. I would recommend them highly.
Bobby B
5 months ago
It says on the contact form on their website that you can contact them for the reason of "appraisal." So I called to ask about selling them a vehicle and I got told by the woman who answered, in the most obnoxious way, "ummmmmmmmmmmmmmmmmm we do not BUY vehicles or accept trade-ins." As though I was stupid for asking. So that's really unfortunate if customer service is otherwise top notch, as many of the other reviews here indicate, because she was not.
Jennifer 7097
7 months ago
Simplest car buying experience we have ever had! We had been looking for a Tahoe and a friend on my husbands department recommended Chiefs. We called Junior and within a day, we had all the vehicle information, the paperwork and drove down from Dallas. The Tahoe was exactly as described and they even added a console! We were there maybe 30 min and that included the test drive. We really appreciated their professionalism and attention to detail. Our family will be buying from Chiefs again! Vincent and Jennifer
Gerald Allen
4 weeks ago
Maria, did a wonderful job finishing my paperwork. A real pleasure to deal with.ThanksChief Geral AllenBlanchard Police
Michael Garcia
a month ago
Aaron did an amazing job with assisting us in the purchasing four units to be used in Ward County, Texas.
Shawn Kelly
2 years ago
Great dealership. The owner, Tony, is the salesman. Great guy and very helpful. Lots of retired police cruisers and other vehicle needs.
waelhilbawi
a month ago
Great units and great people. Very helpful, knowledgeable and can accommodate any request. Highly recommended.
brian denson
a month ago
Excellent customer service and very easy process to purchase. Junior and Maria are amazing!
Mike Guillot
7 months ago
Drove from Louisiana to purchase a unit for FD response and to use for Justice of the Peace business. Maria and Tony provided the best experience I have ever had securing a vehicle. Selections are unlimited and personal service is unmatched. Do yourself a favor and contact them for you auto needs.
Trollingslayer
8 months ago
Super friendly and fast service! Marie was a huge help dealing with all the paper work and helping with the purchase process. Would definitely recommend for someone looking for used government vehicles.
kirk williams jr
8 months ago
This is the place for good ex cop vehicles for reasonable prices. Everyone is respectful and the customer service is great. I ve bought a 2018 ford Taurus police interceptor and a 2016 Chevrolet Tahoe ppv from them. So be sure to come check them out because you won t be disappointed.
Marlee Arellano
a week ago
Great place very easy deal. Love them
Emmanuel Sanchez
a year ago
The Tahoe worked out so well for us that my wife insisted on going back for a second one! Now we re a chiefs family, Maria even took our BMW on trade and paid more than we wanted.
Travis Wright
8 months ago
They were awesome. Answered all our questions and were very polite! Aaron was a great help! Thanks for being quick and painless. If our department needs another vehicle we will sure be back!
Mahabat Muhammed
10 months ago
My company bought their first patrol car and was very pleased with the level of service and communication we got. We highly recommend them. Thank you Aaron and the entire team for the wonderful experience
Jack Noblitt
4 months ago
Great people to deal with.Fair and Honest.Aaron Reyes was great help in finding the truck I wanted.
Al Zolli
a year ago
Over the past few years we have purchased three vehicles from Chiefs and have friends who have also purchased there, they make the whole experience very easy. No pressure, you can test drive any vehicle, very reliable, and they have the best cash prices of other dealers we have previously purchased at. This is a great family owned business and we are glad to be part of their family.