O'Reilly Auto Parts

4.5 (37)

  13523 Bandera Rd, Helotes, TX 78023
  (726) 444-9137
  locations.oreillyauto.com
  Claimed

Auto parts store Auto body parts supplier Car battery store Car repair and maintenance service Car stereo store Motorcycle parts store Trailer supply store Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Travis Madaris
2 months ago
My mom, dad, and I had been working on one of our trailers (specifically wiring and electrical) and had made a few trips here to get parts and diagnose the electrical issues. Staff was very helpful and friendly. Thank you for also having military discount available for veterans.

  Dylan Geraci
4 months ago
I was in there a couple days ago, needing to borrow the scanner to read my CEL. To the gentleman that helped me scan it, thank you for being quick and efficient.Now, to the manager or whatever position he holds you are the sole reason for this review. You know, I m 28 years old and you looked at least double that. So it amazing to me that you need a genuine lesson on minding your own business.Look, Nobody likes to wake up and start their car and a check engine light pops up. Your comment of oh Audi is gonna love you after seeing that I had an engine light is completely unnecessary. I truly don t need some an O Reilly auto expert to make a comment like that. There s honestly no reason for you to make any comment unless asked. Mind your business, plain and simple. Sure some tips that you may know that s fine, but a snarky comment like that isn t. I m sure I m not the first person you have decided to add your 2 sense in, should probably watch what you say to people. That s my 2 sense.Funny thing is, Audi did love me. I took it there right after my encounter with the master mechanic at o Reilly. I went to there to make sure it was save to drive to the dealership. They ended up fixing the issue under warranty.

  Debbie Miller
5 months ago
We bought a battery there and their sign states if you have a core they give you $10.00 off then they add the $10.00 and then take it off which means you still pay an extra $10.00! Very misleading and we will never shop there again! We would have given them no stars if we could bad c/s!

  Lauren Dardeen
10 months ago
Sales associate was friendly, offered to install wiper blades for me. Did it in a minute after I spent an hour watching you tube installation videos and still couldn't get it done! Knowledgable and personable, explained technique. I appreciate the excellent service ! She even refused the offer of a tip! I will return to O' Reilly's for my car needs. Thanks again!

  LeAnn
9 months ago
Really wish I got the name of the lady and man working today. They were so great with helping me with my dead battery. They researched as much as the could to make sure everything would be good to go once we switched the batteries. Appreciated all their help today.

  Scott Hildebrand
a year ago
This location really takes the cake on customer service, informative feedback on the products offered, intuitive suggestions for preventative maintenance to keep you on the road and help save the strain on the ol wallet. It's clear the staff pride's itself on maintaining the facility promoting a welcoming environment that matches their efficiency perfectly. When I'm in need of automotive part and tools with out having to choose from the options at hand I'm already park in front of this store. Always seem to spend a little more time just looking around even though I was only in need of one specific item. A very enjoyable experience that's certainly garnered my admiration and respect. I'll be back soon there's always and oil change right around the corner. Keep up the good work fellas.

  Kimberly Hinz
a year ago
Mr Arnold is a wonderful and valuable O'Reilly employee, I can't thank you enough!! Quick, professional, and knowledgeable staff. Everyone there is amazing Plus, a lot of variety and in stock products and good deals.

  JASON BETTISWORTH
a year ago
Wrong brake pads were sold to me. It was discovered after I had the vehicle all apart and I had to go back to the store. No consideration was given. They credited the wrong part and charged me full price for the correct pads.

  Jennifer Ruiz
a year ago
I was in the middle of nowhere my car started shaking and I just happened to just they're just happened to be the O'Reilly's right there I went in they check the code in my car told me what was going on and help me and they told me exactly what to do and what I can do and how to get back to San Antonio and they're so informative and they knew so much about what I can do and how to be good get home safe

  Adrian Tenorio
3 years ago
Awesome staff appreciate you all. Shout out to Austin for your assistance for installing my new battery and providing some honest feedback on the issue possibilities for my vehicle. Keep up the good work fellas!

  Mark Gonzalez
a year ago
Entire team is ALWAYS responsive, courteous, helpful, and I know whenever I need something for my car..I can count on them.

  RANDY FARROW
a year ago
These guys were amazing! Even though they had other customers they were attending to, they found a way to check on me and help me find what I was looking for...exemplary service!

  DLB DLB
a year ago
Last night pulled over and received warning to fix my headlight, called O Reilly Auto Parts Helotes and Jon helped me fix both my headlight, the service here is 10Stars. Thank you Jon

  Debbie Crow
2 years ago
Needed a battery after employee checked it. He even put it in for me in 96 degree weather. I had great service. Will come back again.

  mario gonzalez
3 years ago
Helpful staff, was able to locate the right filters for my truck and my drag car. Even better they carry WIX Filters, and closer to home now.

  Isaac McClellan
a month ago
Great customer service

  Larry Zimmerman
a year ago
Need to get oil so stopped here walked in picked up the oil paid walked out everything I needed happened very quickly so I'm happy

  Brian Vance
3 years ago
Friendly staff, convenient location near Helotes, plenty of parking. Good prices and products.

  Roger Holmes
2 years ago
If they don't have the parts you need on hand, they will get them in asap.

  David M Ramirez
3 years ago
Very helpful people when you need help and great prices to top it off...

  Luis Fernando Mercado
a year ago
Very nice place and very nice people.

  Brenda Sanchez
a year ago
Very friendly not crowded

  Tom Mauldin
2 years ago
Busy store not enough associates to help

  Kit Howell
2 years ago
They were very helpful

  Mark Bickle
a year ago
Very helpful..

  Donald Williams Jr
a year ago
Good people

  Opening Hours

Monday 7:30 AM-10 PM
Tuesday 7:30 AM-10 PM
Wednesday 7:30 AM-10 PM
Thursday 7:30 AM-10 PM
Friday 7:30 AM-10 PM
Saturday 7:30 AM-10 PM
Sunday 8 AM-9 PM

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