J & C Auto Services

4.8 (89)

  11725 Leslie Rd, Helotes, TX 78023
  (210) 695-3111
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  lindsey lapaix
a month ago
As a woman it is difficult to trust your car at local shops or dealerships because they will try to hustle you and upcharge for small fixes. I ve taken my car here twice and they do same day turn around or will have it diagnosed and fixed within 2 days. The prices are fair and they don t try to throw other fixes so you spend more money. Will keep taking my car here for any repairs in the future!

  Richard Tyms
6 months ago
So the technician was great but the owner is flat out rude. I had my AC hose replaced and I had aftermarket caps for my radiator, oil cap and transmission cap. The oil cap isn't on my car anymore so I called the shop just to ask if maybe it was sitting around the shop. He acted like I was accusing them of stealing it telling me "this isn't that kind of shop". It honestly wasn't even a big deal I was simply asking a question. He tried to tell me that aftermarket parts never fit right and it probably fell off. I have had it on my car for over 4 years and it has never come off. I didn't ask for anything from him aside from looking to see of maybe it was set down somewhere. This will be the one and only time I take my car to this shop. Thank you to the technician that did the work but as far as the management part is concerned do a better job!!!!!!

  Joe Bohac
2 months ago
What else can I say..... I've been taking cars, suv's, and trucks there for years. Quality work and fair prices. I trust them to keep my family safely on the road.

  Martin Hammonds
5 months ago
Excellent customer service repaired my car the same day The price was very reasonable he has a very clean shop which is assigned to me that he has his stuff together excellent choice for auto repair

  BK Yowsers
a year ago
Our Jeep didn't have heat. Had another shop worked on it prior and they replaced the coolant. It worked for a bit but didn't want to return to that shop. Local shop, with good reputation but it took them two days to diagnose, and problem still persists. Found J&C on Google Maps, showed them a video of what we think is wrong. They had it overnight and found the problem and had it repaired the next day. Mixing valve. They also did the oil change. They only issue is also asked to change the brake fluid, but it was not on the invoice. They apologized for the miss and went to check the fluid, it looks great - turns out they did do the work but forgot to add it to the invoice. We offer to pay however Javier told us not to worry about it. Overall happy with the service and reasonable for the service they provided. They other place charged about 2/3 of this work just to diagnose and replace the coolant. Javier mentioned they recognized this problem hence able to easily determine what caused the problem. Our go to shop from now on!

  Kathy Byrd caCSTrr
a year ago
5 stars!!!!!Javier constantly is honest in diagnosing what is needed on our Dodge Caravans. He keeps our maintenance in check and alerts us when there's a problem. He found my heater/ A/C blower resistor had gone bad. He is very courteous and was able to order the part and replace it in 24 hrs. Thank you for your teams great work and honesty! Thank you for servicing and keeping our vehicles running!Services: Electrical repair, Auto A/C replacement, Auto maintenance

  M Hettler
a year ago
After getting a diagnostic check on my car elsewhere, it showed the power steering pump and power steering pressure hose were leaking and needed replacement. I called Javier at J&C Auto, told him I had purchased the parts and asked if he could replace them. He gave me a quote and said he could have it done in one day. After a thorough inspection, Javier called me to say that only the hose had a leak, but the pump itself was intact and DID NOT need replacement. As a result, not only did I save money on the repair (by not fixing what wasn t broken), but I also saved money by getting a refund on the part I didn t need. I can t say enough about J&C Auto, they truly provide a thorough, reliable, and affordable service. I will highly recommend them to all my friends and family.Service: Steering & suspension repair

  Central Texas Dashcam
a year ago
This review will not do justice for how thankful I am for Javier and his effort! I didn't have a whole lot of money to spend, and I had bought a 1982 F-100 that needed a bit more expertise than a high schooler had. They towed it to the shop, and got it running beautifully for far less than I anticipated. He understood my situation and it showed. Javier is a really upstanding mechanic, and you can count on him anywhere from classics to the family car.

  Graciela Martinez
6 months ago
This business took my car in and had it diagnosed and complete within 48 hours. Definitely recommend fast and professional service!

  Russell Childres
2 years ago
Javier is someone you can trust to give you the right service for your vehicle at the right price. His honesty and integrity is alway at the forefront of his shop.. take it by and find out for yourself what we are all raving about.. professional all they way !!

  Nate Brackett
2 years ago
Trustworthy, affordable, reasonable and good quality are words I would use to describe this shop. When you find a place like this to keep your vehicles running well, you won't want to go anywhere else. And that's what J&C Auto Services means to me and my family.

  Araceli Pena
2 years ago
Javier was so nice and professional. He was honest on what needed to be repaired and did it in a timely manner. I would definitely take all my car repairs to his shop. Highly recommend J&C auto.Service: A/C installation & repairService: A/C installation & repair

  Grant Fisher
4 years ago
Good service, estimates were all accurate, and the work was done in a timely fashion. The proprietor courteously let me know the he wouldn't be able to start work until a few days after I first arrived, provided a temporary fix, and let me keep driving the vehicle until he was ready to commence the actual repair.

  Andy Lozano
10 months ago
Great job fixing my vehicle's AC system. Excellent customer service, will definitely return for future needs.

  Deborah Campos
a year ago
Took our vehicle in because the engine light was on. Supposedly they installed a new sensor. The engine light stayed off for only one day. Took it back & were told it could be another sensor. We did not let them work on it again. Very unprofessional, terrible customer service.Service: Auto maintenanceService: Auto maintenance

  Dennis Daniels
4 years ago
I drive a 1996 crown vic and thanks to J&C Auto Service it runs like a brand new car. I highly recommend to anyone with car troubles to give them a try. These guys know their stuff,excellent work. Very trustworthy guys working there!!! Thanks soooo much Javier. Y all always do a great job!!!!

  Cesar Uribe
7 years ago
New to the area, I took my three vehicles for maintenance and small issues like "check engine light". Javier was very honest about what was needed. Price was fair and I didn't feel pressured or over charged. I will definitely continue to use their services.

  Hillary Huber
6 years ago
I've brought my car here several times and got great service and results. Most recently, Gunn Honda told me my car needed an entire new A.C. system and oil pan for $3250. J & C revealed that Gunn Honda was lying. I just needed an A.C. relay and the oil pan was fine. J & C charged about $100 and my A.C. now works great. I am so happy with them. I regret ever going to the dealership. J & C is my place for good now.

  jamesjerald barnes
2 years ago
This is a garage where I feel like one the services outstanding and two I feel like, even though I don't know much about cars, I'm not getting ripped off I've been going here for years and never a bad experience. It's the best

  Mariela Luna
3 years ago
Highly recommend, very professional and honest.... took my car with the red flags dealership found and neither of them were necessary, he check my car and did necessary repairs and maintenance.... amazing price..... very grateful for honest professional!!!Service: Auto engine diagnosticService: Auto engine diagnostic

  Jessica G.
5 years ago
Thank you Javier for allowing me to get my car in & out same day (nothing major much to my relief)! Great customer service, honorable fees, honest work. Visit these guys for your next repair!

  Frank Cadena
3 years ago
Excellent service, very professional and timely. It s very refreshing to have a mechanic that s honest and truthful. I have all of our family vehicles serviced by J&C Auto Service, wouldn t have anyone else service any of our vehicles. Thanks Javier Serna.Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Air conditioning, Battery, Oil changeServices: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Air conditioning, Battery, Oil change

  George Fike
10 years ago
Javier and his crew have been taking care of our cars for the 8 years we have lived in NW San Antonio. He has always been swift to the task and honest and fair in his billing. They may not need any more business, but if your car needs work, try them. You will not be disappointed!

  Robbie Greene
7 years ago
As a single woman, it's hard to hard a great mechanic who you can trust, but Javier is that mechanic. He is honest, trustworthy and reliable. I trust him and highly recommend him and the guys in the shop.

  Ruben Saldana
4 years ago
I was referred here and the service did not disappoint. Javier was very informative from the time I spoke with him over the phone and up until I picked up my vehicle. I would definitely recommend this place for your automative repair needs. Thanks Javier!

  h 123
7 years ago
Highly recommend this place, Javier and his shop has been servicing my '93 Chevy truck and other cars for years and they always hit the nail on the head on all issues. Very fair prices and quick service.

  Delano Lucas
4 years ago
Very honest and professional team at J&C Auto Services. Going forward, I will recommend them to anyone requiring vehicle maintenance. Excellent company.

  Santos Acosta
4 months ago
Ghwy weren't able to help me with my issue

  Karl VanOver
8 years ago
Always provides superior service at very fair prices. A family business that sincerely cares about the quality of their work and their good name. This is our auto service home. Thanks again Gentlemen for all you do!

  Jon Jaggers
a year ago
Javi is one of the best. He is an excellent mechanic, a good business man and above all honest.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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