Gillman Chevrolet Harlingen Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  W Mitchell
2 months ago
Bob was the service rep I worked with. He was courteous, explained everything in detail,called me to give updates on the progress, plus Bob has a good sense of humor.

  Alex Martinez
3 months ago
I got some type of 5 free oil change deal when I purchased my truck and I go for my second one and they tell me it s not showing up on their systems. Idiots at service couldn t even confirm my appointment that I made via phone the previous day. Every time I go it s something with these people. I m taking my service elsewhere they all are stupid and unreliable. 0 stars. So frustrating !

  Ruben
3 months ago
Gillman Chevrolet Harlingen, TexasI'll keep this short and will refrain from mentioning names for now....Well I took my Corvette C8 about 2-3 months ago due to the dashboard leather bubbling - still under warranty. They took pictures and submitted to warranty department and told me it would most like be an immediate approval.After a visit and several calls later I was told that supposedly the airbag has not been received but is required to replace the dash which is apperently already there.It is now January '24 and still no courtesy follow up calls.Has anyone else had this or similar experiences at Gillman in Harlingen, Texas?

  Miguel Hernandez
3 months ago
good customer service. staff was overwhelmed with other customers but was still able to address my needs with a smile.

  Bb P
11 months ago
Their service team is great. The fifth star though, went to Charlie Clark. I had just come back from my daughter's oil change there and they blew me away with the complimentary breakfast and coffee. Seriously though, your service team keeps you 4 stars high. Visit Charlie for pointers to pick up that 5th star .

  JOHN EDENS
2 months ago
Had my truck serviced, fast and friendly people.

  Garret Acott
11 months ago
Could I rate an auto dealer any worse? I don't think so. Their service department is the absolutely worse we have EVER been to. TWICE now we have taken it in for one thing, didn't get that one thing fixed, but something else broke and had to be fixed while there.But it gets worse! That one thing, (that they could not identify for some reason) still had to be taken somewhere else and have that fixed. So the last two times now (will never again), we have taken in our truck to be fixed, had something else break, and STILL had to take it somewhere else to be fixed for the original issue!This last time, a break line broke as they were going to flush the breaks. The breaks were fine! No issues!! ONLY because the sale person recommended that we have them flushed and serviced did we agree. Then what do you know, break line is bad, supposedly had been leaking etc. Except, we park the truck on the driveway, there has NEVER been a leak, not even one drop.100% bait and switch, a total scam, have never felt so ripped off. We ONLY come here because it's close and convenient, that just won't happen anymore.And yes, we even delt with the service manager, and he actually started getting "shi**Y" with me, accusing me of accusing them, even though I was just trying to make the story make sense, which it didn't. Nothing made sense.I can not possibly convey how much I feel like these guys are dishonest and rip off their customers.Services: General repairs & maintenance, Auto engine diagnostic, Auto brake replacement

  Efrain Villarreal
2 years ago
Went for a motor oil change and was done pretty quick.

  Mario Alvarado Jr.
2 years ago
Stopped in to buy a part. Pretty hassle free

  Keith Kenny
2 years ago
not user friendly, over priced. will not be going back.

  Rick Gonzales
6 years ago
They have great service

  alicia camacho
2 years ago
Great customer service.

  David Martz
2 years ago
Good service

  Arnold Silva
2 years ago
Great service.

  Olga Gonzalez
2 years ago
Very unresponsive

  Juan herrera
5 years ago
Look for Tony!