Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ruthy Wilson
2 weeks ago
I cannot express how much I love this location. The customer service top notch! work ethic even better! I was minutes before closing, and they fully help me obtain everything that I needed even though it was like five minutes till close and I know multiple locations that would ve just turned me away, so I cannot be more thankful. I absolutely love this location. Literally a huge thank you to the team that helped me today.

  Renee Henry
2 months ago
Always friendly and helpful. Never pushy and they never try to sell you a service you really don't need. They are quick but careful. I am no longer close to this location but still drive over here for my oil change and that should tell you something.

  Carolina Stoddard
9 months ago
Tire pressure was checked, recorded at 35, but all my tires are 45, that should have been my FIRST red flag.Optional sales and services were not offered, i'm sure my air filter could use a replacement.Left the facility, turned off my car and ever since anytime I turn it on I have an alert that says "Oil Change Required".Had I known BEFOREHAND that trying to cut a corner and go to a local Valvoline was not a good idea I would have driven to the dealership.I do not recommend this location.

  Joseph O'Rourke
2 months ago
Searched oil changes near me, valvoline had a $15 off coupon, then showed addresses near me. I pulled in to heights location and was quickly told they don't honor the coupon. Because this one is a franchise and not corporate. They offered only $7.00. I was not happy about this, felt like false advertising and a bad 1st impression.The location however was very friendly and fast..good service overall.

  kristyn leftridge
a week ago
Every time we come, the staff is efficient, friendly, and knowledgeable. And I have always loved that you have all genders represented!!

  Janice Gay
6 months ago
I just recently moved back to this area. I drove up and was immediately taken in a stall. Every person that I came in contact with was super nice, Knowledgable, and FAST. I was in and out within 10 minutes! I am so impressed with both the service and a great price on synthetic oil changes!!! I highly recommend this location and will definitely be back for all my oil changes here. GREAT JOB!!!!

  W Johnson
3 months ago
Friendly and fast. Expensive. 275 for transmission flush, pushed for a air filter change which anyone with 1 hand can do.. All female crew in the pit, never seen that before

  Susana Romero
2 months ago
Chase was soo rude not only to customers but employees as well. No maners or welcoming, him and the short chubby girl made it very uncomfortable

  Nikky Nicole
a month ago
Destiny was very pleasant !! Even showed me how nasty my cabin filter was & asked if I wanted to replace it. Will be returning to this location in the future

  Jai
3 weeks ago
Great service but they NEVER have my engine cabin air filter!

  Salvador Araujo
6 months ago
I tried this service center for the first time. Staff was friendly and performed the service quickly. My only criticism is, I asked two different service technicians to make sure they filled my windshield wash reservoir. After I left, I discovered they did not fill the reservoir. Disappointing.

  Christopher Knox
5 months ago
Good service from techs but not accepting corporate coupons is a buzz kill. Had $15 dollar coupon that wasn't accepted. Only take $1, $5, $7....like what?Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Kelcie Phillips
5 months ago
Always relatively fast and friendly. They never try to upsale me like another store down the road used to so I will definitely keep going here.

  Arthur Perry
3 weeks ago
Always taking care of me, being honest, and helping me with my problems. Just finished an oil change synthetic for better all around experience for my car. This June 30, they were just as over the top service as last visits. Answering any questions about their limiter abilities. 31 of August, completed Transmission Service, didn't know there's Transmission Checking and Transmission Service. They kindly explained the difference.

  Martin Hennessy
a year ago
I can say that usually one of the things I least like to do is take my car in. First, I have to remember all sorts of things about it, past service dates and make decisions based on trusting the mechanic.I can say that Valvoline ran like a well-oi...ahem, let's just say they knew what they were doing and were personable. They even pulled me aside to show me that the fill cap was missing for my transmission. As we talked about that (and I started searching online for a replacement) the attendant found it. She might have burnt her hand reaching for it at first but she fished it out with a tool.They went above and beyond without asking tons of questions. I can say they have my trust. I hope they inspire the same in you.

  Logan
a year ago
I had an amazing experience at this location! I came in with super low oil (for reasons unknown) and they even tried to diagnose why my oil was low since there was no sign of leak and oil change just became due within past few days of me being there. They serviced me with a new oil change and replaced my drain plug. This was my first experience with this company and also with me being inside the car when my oil was dropped. It was very convenient, they worked fast, and I appreciated their communication and overall friendly demeanor even though it was hot as hell (over 103�+)! My service team was Robert, Carla, and Eddie. Thank you guys. Stay blessed!Service: Oil change

  Karinna D
2 years ago
By far the best place for services! Got an oil change, they were so fast and friendly. Checked everything thoroughly. I called around all morning and they by far have the best prices and best service. They let me know all the info I needed without any pressure. Karla was super friendly! I will come back just for the excellent customer, Eddie, James, Robert. The whole team! Amazing!Service: Oil change

  Matt Longoria
a year ago
Do not hesitate to stop by here.Came by for an oil change. Not only is this the best price I ve paid, but it was also the best service I ve received.I didn t need to leave my vehicle for any of it. They performed my oil change in less than five mins, completed a complimentary tire air pressure check, light check and refilled my washer fluid.They did not try to scam me. Lots of places will try and upsell services you re not necessarily due for yet. This is definitely an honest bunch.Not only were they super friendly and helpful, they were extremely quick. I was in and out in less than 10 minutes.Highly, highly recommend.Service: Oil change

  Steven Guzman
5 months ago
This is my go to place! The service is great and speedy and the staff is always super polite!

  Carissa Olvera
a year ago
This place runs like a well seasoned pit crew! The team is professional and friendly. The women who helped me today was informative and answered all the questions I had about my vehicle. Amazing experience.. will be going here for every oil change and inspection in the future! Thank you!

  zbigniew sypion
a year ago
They are always so nice and polite they help me with my vehicle answer all my questions and I would like to say thank you to Miss Karla when I had a problem with my air filter she fixed it with no problem I would like to thank her and everybody else for their service of checking my car and making sure everything's good and I like to thank her for her help after showing me what was wrong she does an outstanding job thank youService: Air & cabin filter replacement

  Lisa Davis
3 years ago
Super friendly people and helped us get a bolt off to get the oil changed. Used our own oil and filter we bought. Topped off our coolant and windshield washer fluid and aired up our tires without us even having to ask! Such good service and fast as well!!! We will definitely be going back here!!!

  Sean Dahlberg
5 years ago
Pretty good service. I get both my vehicle's oil changed and inspected here. Never had any issues and they don't always try to sell you on an overpriced air filter that you could install yourself in about 5 minutes flat. They do work fast though and I have never waited more than 10-15 minutes.

  Majag89 G
5 months ago
These guys are the best. I use them for all my cars.

  Norman Wicks
4 months ago
They were professional, courteous and thorough. They answered all my questions accurately and courteously. The oil change was done quickly while I sat in my car. They topped off all other fluids at no additional cost. Every step of the process involved 2 people to help prevent accidents. Well done!

  Stellar Insight (Mick)
2 years ago
Very quick, professional, reasonable and courteous oil change. They even fill up the tires and windshield washer reservoir (with water), in addition to checking your air filter and showing it to you. They don't recommend replacing if you don't need it (which is surprising) I spend about $65 on a synthetic oil change on my Chevy Malibu. I think they do state inspections too.

  Kristin Evans
4 years ago
I received excellent customer service here. I had oil changed and an inspection. Michaela and Karla worked together to get me out of there as soon as possible. No one tried to sell me anything I didn't need. Fastest oil change I've ever had. I will definitely go here from now on!

  Samuel Hineman
5 years ago
The best oil change in Harker Heights Texas. The employees are honest and know what they are doing. They have more than fair pricing and are extremely quick. I also get my inspection done here. I have never had a complaint. Thank you.

  Holly Stimson
3 years ago
I hate taking my car to the mechanic, but this was hands down the best experience I ve ever had. Loved having an all-woman team to take care of my car today so efficient and helpful explaining my maintenance options without pressuring me! 10/10 would recommend.

  Marvin Rondares
2 years ago
Experience was fantastic. Karla and her team were super friendly and professional. She should get a raise. The price was reasonable. Would recommend.