Tom's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cinnamon Life CC Ministryinthecity
a month ago
I took my car to get one thing fixed. Left with multiple other issues. My car was shaking if I drove over 40 mph. Took my car to be looked at again, they said it wasy tires. They supposedly rotated tires. Only to find out the problem still exist. Took my car to a tire shop and they told my tire was splitting half. Horrible experience.

  Megan Krenek
6 months ago
This is the best mechanic I have ever gone to. Reasonable prices, great communication, honest employees, and my car has literally never ran more smoothly. Tom is a miracle worker! Thank you thank you thank you. He was recommended to me so I m recommending him to everyone who reads this. Btw he s a huge pork chop fan Services: Electrical, Auto brake repair, BrakesServices: Electrical, Auto brake repair, Brakes

  Vito Garofalo
7 months ago
Want a Honest mechanic? You found him!! Tom & son are great people!! I wouldn't trust anyone else to work on my car!! Honest & fair!!! Great people!!Services: Auto brake repair, BrakesServices: Auto brake repair, Brakes

  Michael Prescott
9 months ago
The only shop in the area that would touch my 1995 Wrangler for repairs. I have been using them for the past two years and they have been performing routine and non-routine maintenance on everything from suspension to steering. They take care of everything you ask and go the extra mile.Services: Steering & suspension repair, Auto engine diagnostic, Brakes, Oil changeServices: Steering & suspension repair, Auto engine diagnostic, Brakes, Oil change

  Karenrene� Burnett
a year ago
upfront and honest 100%I'm blew poor Jennifer's phone up asking so many questions she kept her patients and answered every one of them. Very informational and so sweet. Completed my work quickly and did an awesome job. I highly recommend them.

  _Tim_ __
a year ago
Great experience. Friendly staff, and competent mechanics. Tom won't try to sell you things you don't need. This is going to be my go to shop in the Fort Hood area.Service: Steering & suspension repairService: Steering & suspension repair

  Vanessa
5 years ago
Tom and his staff were awesome!!! His receptionist was very welcoming and great customer service. He was very honest and didn't push anything on me. I was able to call that morning and they were able to take me in that same day which worked perfectly for me. My ac in my car had gone out in the middle of the Texas summer. Within 2 hrs it was fixed!

  R Marsh
a year ago
My Go-To shop. I have been utilizing Tom's Auto for approximately two years. Never disappoints. Great work and good pricing. Thanks team for the hard work and your superb talent.

  Pat Anderson
5 months ago
Completely Honest Shop - great work- can t go wrong here.

  Brett Luster
2 years ago
He's our fleet mechanic.It's a pretty dependable repair shop. As mechanics go.You're only as good as your employees help make you.Take that as you may.Anywhere you go even our business Killeen overhead doors.We have good techs we have not so good techs.Not so good ones don't stay long

  Tasha Vargas
8 years ago
This has to be one of the best mechanics I have seen in a long time. For starters, I brought my car in on a Friday and thought I was going to have to go without my car for the whole weekend, but I got it back ready to go by the end of the business day that Friday.The prices are more than fair and he makes every other Business out there look completely crazy for their prices. I was floored when they called and told me all three jobs I needed done on my car was the total of what I thought one job on my car would be. This is just a purely good business and I know you will not regret going here.

  Kelsey Dyrdahl
4 years ago
Tom is great! I had no clue how bad of shape my van was in until he drove it around the parking lot and he knew right away what the problem was! My wheel bearing was shot and front tire was literally about to fall off. He fixed it within a few hours and it was like a brand new car! I can t thank him and his crew enough!

  Desiree Mckissack
6 years ago
I was referenced to Tom and they have good reviews. I was so anxious and excited to get my car fixed they were so calm. Lol. With me calling every hour. I have put my trust in them and happy with the outcome. Fair prices.Thank You Tom

  NYW
7 years ago
Time will tell what they "find" out about my friend's vehicle it hasn't been fixed yet and normally I don't give a review until after the services rendered. I personally talked to the owner and I went to go with a friend because I have 14 years of mechanical experience a very good friend asked me to talk to them to see what's going on because he knows nothing about cars. The guy was rude from the get-go I will never ever recommend someone like that regardless of how good of a mechanic you Think You Are...

  S
7 years ago
Awesome service! I was in a pinch needing shocks put on bc firestone wouldn't put them on unless I purchased from them. Moving to another state in a few days, I needed them asap. I swung by and they were very busy, but willing to help me out, saving me lots of stress and anxiety. They were very nice, professional and helped me out of a bind. Thank you Tom for amazing service! And the receptionist was very nice and excellent customer service!

  David Smith
2 years ago
Tom's Automotive continues to be our auto repair place to go! Tom (and now his son, Ryan) both provide expert repairs at reasonable prices. We highly recommend this business!

  Michael H.
7 years ago
Came in to have oil pressure sensor changed on 2006 Jeep Commander. $47 dollars, and 20 minutes later we were all done. Fair prices and honest mechanics.

  Regina Bonner
9 years ago
I took my 2005 Dodge Durango for Tom for a motor back in 2013. I paid him over $4000 and my truck never ran right from the time I got it from him which took well over six weeks. I should have known something was wrong when i was told not to take it to any one else for repairs...well It never stop leaking oil..we took it back and was told they didn't see the oil leak had to stop parking it in my driveway because of the oil. Come to find out they broke the valve cover and try hide it. So I had to have someone else fix it. Still wasn't running right so I had to take it to Dodge and was told the motor I thought I paid for all he did was patched it up with loose bolts in the motor. We also told they dont see how the truck ran that long. Now I'm stuck with paying getting my truck fixed again. I wouldn't let him fix my bicycle.

  Mike T Garcia
8 years ago
Awesome work for great honest prices! This shop is true honest hard working and the kind of American mechanics thought to be long gone and lost! Tom's will never do you wrong!

  Kelly W
10 years ago
Well, I dropped my car off and they had it done the same day. Very nice people and I couldn;t get there to pick it up until after they closed. He waited for me. I will definitely take my cars there from now on.

  Elaine ortiz
5 years ago
took my van there for relay switch for fuel pump. They called a certified mechanic to work on it. Had to do the cheaper way a by pass. Week later didn t start. Now I have problems starting it in the morning. No guarantee for it either.

  Kent Brown
a year ago
Great quality of work at a reasonable price. Very trustworthy repair shop.

  fantasia brown
7 years ago
Lady was rushin me off the phone, she lwt me knke the car dealership should have told me to call my warrenty ppl before them. Talk to her is a very manner way an still got the attitude for no reason. My first time dealin with a car i made payments on an she seemed very frustrated with me askin multiple queation about who i needed to call an what not

  Robert Price
6 years ago
Top notch technicians. Very reasonably priced. Will definitely use them for my personal vehicles as well as my business fleet,

  Samantha Cantu
5 years ago
Everyone is so sweet and timely. Definotely found my go to mechanic. Highly recommend to family and friends.

  Genevieve Moran-Sherry
5 years ago
I found my mechanic place, honest, dependable and reasonable price. I would recommend to other ladies and individual.

  Betty Gavin
a year ago
Good services. Great customer service. Kind and cares for customers. Great prices.

  LaDonna Andersen
4 years ago
Tom's automotive are the best, excellent work, great prices . Highly recommend him...

  MDB
6 years ago
I have used Tom's many times and they always come through! Fair prices and timely turn around.

  Sema Thurman
3 years ago
This is the only place for mechanic problems I take my F350 longbed dulley . They are honest and decent people.